Session 2012 - 13
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Financial Services Bill


Financial Services Bill
Part 2 — Amendments of Financial Services and Markets Act 2000

124

 

(c)   

in subsections (3)(c), (4) to (9) and (11), for “Authority” substitute

“PRA”, and

(d)   

after subsection (12) insert—

“(13)   

Before giving a notice under any provision of this section, the

PRA must consult the FCA.”

5

(10)   

In section 322 (rules applicable to former underwriting members)—

(a)   

in subsection (1), for “The Authority” substitute “The PRA”,

(b)   

in subsection (4), for “Part X (except sections 152 to 154)” substitute

“Part 9A (except sections 137R, 138F, 138G and 138H)”, and

(c)   

at the end insert—

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“(5)   

In the event that the activity of effecting or carrying out

contracts of insurance as principal is not to any extent a PRA-

regulated activity, the function conferred on the PRA by

subsection (1) is exercisable instead by the FCA.”

Information

15

38      

Information, investigations, disclosure etc.

Schedule 12 contains miscellaneous amendments of FSMA 2000, including

amendments relating to information gathering, investigations and disclosure.

Auditors and actuaries

39      

Auditors and actuaries

20

Schedule 13 contains miscellaneous amendments of Part 22 of FSMA 2000

(auditors and actuaries).

Consumer protection and competition

40      

Provisions about consumer protection and competition

(1)   

After section 234B of FSMA 2000 insert—

25

“Part 16A

Consumer protection and competition

Super-complaints and references to FCA

234C    

Complaints by consumer bodies

(1)   

A designated consumer body may make a complaint to the FCA that a

30

feature, or combination of features, of a market in the United Kingdom

for financial services is, or appears to be, significantly damaging the

interests of consumers.

(2)   

“Designated consumer body” means a body designated by the

Treasury by order.

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Financial Services Bill
Part 2 — Amendments of Financial Services and Markets Act 2000

125

 

(3)   

The Treasury—

(a)   

may designate a body only if it appears to them to represent the

interests of consumers of any description, and

(b)   

must publish in such manner as they think fit (and may from

time to time vary) criteria to be applied by them in determining

5

whether to make or revoke a designation.

(4)   

“Consumers” has the meaning given in section 1G.

(5)   

In this section—

(a)   

“market in the United Kingdom” has the meaning given in

section 140A;

10

(b)   

the reference to a feature of a market in the United Kingdom for

financial services has a meaning corresponding to that which a

reference to a feature of a market in the United Kingdom for

goods and services has (by virtue of section 140A(3)) for the

purposes of Chapter 4 of Part 9A.

15

234D    

Reference by scheme operator or regulated person

(1)   

A relevant person may make a reference to the FCA where it appears to

that person that either the first set of conditions or the second set of

conditions are satisfied.

(2)   

Each of the following is a “relevant person”—

20

(a)   

the scheme operator;

(b)   

a regulated person.

(3)   

The first set of conditions is—

(a)   

that there may have been—

(i)   

in the case of a reference by the scheme operator, a

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regular failure by one or more regulated persons to

comply with requirements applicable to the carrying on

by them of any activity, or

(ii)   

in the case of a reference by a regulated person, a regular

failure by that person to comply with requirements

30

applicable to the carrying on by that person of any

activity, and

(b)   

that as a result consumers have suffered, or may suffer, loss or

damage in respect of which, if they brought legal proceedings,

a remedy or relief would be available in the proceedings.

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(4)   

The reference to the failure by a regulated person (“R”) to comply with

a requirement applicable to the carrying on by R of any activity

includes anything done, or omitted to be done, by R in carrying on the

activity—

(a)   

which is a breach of a duty or other obligation, prohibition or

40

restriction, or

(b)   

which otherwise gives rise to the availability of remedy or relief

in legal proceedings.

(5)   

It does not matter whether—

(a)   

the duty or other obligation, prohibition or restriction, or

45

(b)   

the remedy or relief,

 
 

Financial Services Bill
Part 2 — Amendments of Financial Services and Markets Act 2000

126

 

   

arises as a result of any provision made by or under this or any other

Act, a rule of law or otherwise.

(6)   

The second set of conditions is—

(a)   

in the case of a reference by the scheme operator, that one or

more regulated persons have, on a regular basis, acted or failed

5

to act, in such a way that, if a complaint were made under the

ombudsman scheme in relation to that conduct, the

ombudsman would be likely to determine the complaint in

favour of the complainant,

(b)   

in the case of a reference by a regulated person, that the

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regulated person has, on a regular basis, acted or failed to act in

such a way that, if a complaint were made under the

ombudsman scheme in relation to that conduct, the

ombudsman would be likely to determine the complaint in

favour of the complainant, and

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(c)   

in either case, that if the complaint fell within the compulsory

jurisdiction or the consumer credit jurisdiction, the ombudsman

would be likely to make an award under section 229(2)(a) or (b).

(7)   

“Consumers” has the meaning given in section 1G.

(8)   

“Regulated person” means—

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(a)   

an authorised person,

(b)   

an electronic money issuer, as defined in section 1H(8),

(c)   

a payment service provider, as defined in section 1H(8).

234E    

Response by FCA

(1)   

The FCA must within 90 days after the day on which it receives a

25

complaint under section 234C or a reference under section 234D

publish a response stating how it proposes to deal with the complaint

or reference, and in particular—

(a)   

whether it has decided to take any action, or to take no action,

and

30

(b)   

if it has decided to take action, what action it proposes to take.

(2)   

The response must—

(a)   

include a copy of the complaint or reference, and

(b)   

state the FCA’s reasons for its proposals.

(3)   

The Treasury may by order amend subsection (1) by substituting any

35

period for the period for the time being specified there.

234F    

Section 234E: exceptions

(1)   

This section applies where the FCA has received a reference under

section 234D from a person who is a relevant person as a result of

subsection (2)(b) of that section.

40

(2)   

The duty to respond in section 234E does not apply if the FCA considers

that the reference is frivolous, vexatious or has been made in bad faith.

(3)   

The FCA must within 90 days after the day on which it receives the

reference inform the person who made it that—

(a)   

the duty to respond under section 234E does not apply by virtue

45

of this section, and

 
 

Financial Services Bill
Part 2 — Amendments of Financial Services and Markets Act 2000

127

 

(b)   

its reasons for reaching the conclusion in paragraph (a).

(4)   

The Treasury may by order amend subsection (3) by substituting any

period for the period for the time being specified there.

234G    

Guidance

(1)   

The guidance given by the FCA under section 139A—

5

(a)   

must include guidance about the presentation of a reasoned

case for a complaint under section 234C or a reference under

section 234D, and

(b)   

may include guidance about such other matters as appears to

the FCA to be appropriate for the purposes of section 234C or

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234D.

(2)   

Guidance given under this section is to be taken to be general guidance

as defined in section 139B(5).

Competition

234H    

Power of FCA to make request to Office of Fair Trading

15

(1)   

The FCA may ask the Office of Fair Trading (“the OFT”) to consider

whether a feature, or combination of features, of a market in the United

Kingdom for financial services may prevent, restrict or distort

competition in connection with the supply or acquisition of any

financial services in the United Kingdom or a part of the United

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Kingdom.

(2)   

The OFT must, within 90 days after the day on which it receives the

request, publish a response stating how it proposes to deal with the

request and in particular—

(a)   

whether it has decided to take any action, or to take no action,

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in response to the request, and

(b)   

if it has decided to take action, what action it proposes to take.

(3)   

The response must state the OFT’s reasons for its proposals.

(4)   

The Treasury may by order amend subsection (2) by substituting any

period for the period for the time being specified there.

30

(5)   

In this section—

(a)   

“market in the United Kingdom” has the meaning given in

section 140A(1);

(b)   

the reference to a feature of a market in the United Kingdom for

financial services has a meaning corresponding to that which a

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reference to a feature of a market in the United Kingdom for

goods and services has (by virtue of section 140A(3)) for the

purposes of Chapter 4 of Part 9A.”

Insolvency

41      

Insolvency

40

Schedule 14 contains amendments of Part 24 of FSMA 2000 (insolvency).

 
 

 
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Revised 10 May 2012