Contents

1. Introduction

   1. 1. The Adjudicator

2. How does the Adjudicator arbitrate disputes?

   1. 2. Arbitration

   2. 3. Information about arbitration

3. How does the Adjudicator carry out investigations and enforce their findings?

   1. 4. Investigations

   2. 5. Investigation reports

   3. 6. Investigations: forms of enforcement

   4. 7. Investigations: enforcement using recommendations

   5. 8. Investigations: enforcement using requirements to publish information

   6. 9. Investigations: enforcement using financial penalties

   7. 10. Recovery of investigation costs

4. What advice, guidance and recommendations does the Adjudicator give?

   1. 11. Advice

   2. 12. Guidance

   3. 13. Recommendations to Office of Fair Trading

5. What are the Adjudicator’s reporting requirements?

   1. 14. Annual report

6. How is the Adjudicator supervised?

   1. 15. Review of Adjudicator and guidance from Secretary of State

   2. 16. Transfer of Adjudicator functions and abolition etc

   3. 17. Information to Secretary of State

7. How does the Adjudicator handle information?

   1. 18. Confidentiality

8. How may the Adjudicator be funded?

   1. 19. Levy funding

   2. 20. Payments by Secretary of State

9. Amendments and transition

   1. 21. Amendments and transition

10. Definitions and final provisions

    1. 22. Definitions

    2. 23. Orders

    3. 24. Extent

    4. 25. Commencement

    5. 26. Short title

11. 1. Schedule 1

       The Adjudicator

    2. Schedule 2

       Information powers