Session 2013 - 14
Internet Publications
Other Bills before Parliament


 
 

23

 

House of Commons

 
 

Tuesday 25 February 2014

 

Public Bill Committee

 

New Amendments handed in are marked thus Parliamentary Star

 

Parliamentary Star - whiteAmendments which will comply with the required notice period at their next appearance

 

Consumer Rights Bill


 

Note

 

The Amendments have been arranged in accordance with the Order of the

 

Committee [10 February 2014].

 


 

Stella Creasy

 

Stephen Doughty

 

9

 

Clause  17,  page  8,  line  20,  at end insert—

 

‘(1A)    

Prior to sale the trader must disclose any—

 

(a)    

outstanding claims to the goods, or

 

(b)    

legal charges against the goods,

 

    

which is the subject of the contract and which may—

 

(i)    

affect the consumer’s future enjoyment or use of the goods, or

 

(ii)    

cause financial detriment to the consumer.’.

 


 

Stella Creasy

 

Stephen Doughty

 

11

 

Clause  19,  page  10,  line  6,  at end insert—

 

‘(4A)    

Where the installation of goods leads to a risk to the consumer, as set out in the

 

Housing Act 2004, the consumer retains a right to a full refund of the cost of the

 

contract and any additional fees associated with the installation.

 

(4B)    

Any action taken under subsection (4A) will not prevent the consumer from

 

seeking other remedies or further compensation for the consequences of the

 

installation.’.


 
 

Public Bill Committee: 25 February 2014                  

24

 

Consumer Rights Bill, continued

 
 

Stella Creasy

 

Stephen Doughty

 

12

 

Clause  19,  page  10,  line  14,  at end insert—

 

‘(6A)    

Where the trader has failed to notify the consumer of an outstanding legal charge

 

or liability against the goods, in exercising the right to reject the consumer may

 

also revert all legal and financial responsibility to the trader as though the initial

 

transfer had not taken place.’.

 

Stella Creasy

 

Stephen Doughty

 

10

 

Clause  19,  page  11,  line  5,  at end add—

 

‘(16)    

Upon seeking to enforce statutory rights under this section, customers must be

 

provided with information, by the trader, about their rights regarding rejection,

 

repair or replacement of goods, or other remedies provided under sections 20 to

 

29 of this Act.’.

 


 

Stella Creasy

 

Stephen Doughty

 

13

 

Clause  20,  page  11,  line  24,  at end insert—

 

‘(a)    

within 30 days of agreeing that a refund is to be paid, and

 

(b)    

using the same payment method used in the original transfer.

 

(9A)    

Where the trader fails to ensure an entitled refund under subsection (9) is

 

provided within 30 days, the consumer is entitled to seek damages from the trader

 

commensurate with the impact of any loss caused by this delay, unless the

 

consumer has decided to waive this right to a refund within this timeframe.’.

 

Stella Creasy

 

Stephen Doughty

 

19

 

Clause  20,  page  11,  line  24,  at end insert—

 

‘(9A)    

A consumer shall not be obliged to incur any costs when returning rejected goods

 

except those incurred in returning the goods to the place where they acquired

 

physical possession of the same goods.’.

 

Stella Creasy

 

Stephen Doughty

 

14

 

Clause  20,  page  11,  line  27,  after ‘transferred’, insert ‘within 30 days of agreeing

 

that a refund is to be provided’.

 

Stella Creasy

 

Stephen Doughty

 

15

 

Clause  20,  page  11,  line  27,  at end insert—

 

‘(10A)    

Where a trader fails to ensure an entitled transfer under subsection (10) is

 

provided within 30 days the consumer is entitled to seek damages from the trader

 

commensurate with the impact of any loss caused by this delay.


 
 

Public Bill Committee: 25 February 2014                  

25

 

Consumer Rights Bill, continued

 
 

(10B)    

Damages shall not be awarded if—

 

(a)    

the consumer has decided to waive this right to a return of whatever was

 

transferred within this timeframe, or;

 

(b)    

such a timeframe could not be considered reasonable given the transfer

 

in question.’.

 

Stella Creasy

 

Stephen Doughty

 

16

 

Clause  20,  page  11,  line  31,  after ‘transferred’, insert ‘within 30 days of agreeing

 

that a refund is to be provided.

 

(11A)    

Where a trader fails to ensure an entitled transfer under subsection (11) is

 

provided within 30 days the consumer is entitled to seek damages from the trader

 

commensurate with the impact of any loss of income from this delay on them.

 

(11B)    

Damages shall not be awarded if—

 

(a)    

the consumer has decided to waive this right to a return of whatever was

 

transferred within this timeframe, or;

 

(b)    

such a timeframe could not be considered reasonable given the transfer

 

in question.’.

 

Stella Creasy

 

Stephen Doughty

 

17

 

Clause  20,  page  11,  line  34,  at end insert—

 

‘(12A)    

Any refund under subsection (12) shall be paid—

 

(a)    

within 30 days of agreeing that such a refund is to be provided, and

 

(b)    

using the same format for payment used in the original transfer for which

 

they are receiving the refund.

 

(12B)    

Where the trader fails to ensure an entitled refund under subsection (12) is

 

provided within 30 days the consumer is entitled to seek damages from the trader

 

commensurate with the impact of any loss caused by this delay.

 

(12C)    

Damages shall not be awarded if—

 

(a)    

the consumer has decided to waive this right to a return of whatever was

 

transferred within this timeframe, or

 

(b)    

such a timeframe could not be considered reasonable given the transfer

 

in question.’.

 

Stella Creasy

 

Stephen Doughty

 

18

 

Clause  20,  page  11,  line  37,  at end insert—

 

‘(13A)    

Any refund under subsection (13) shall be paid—

 

(a)    

within 30 days of agreeing that such a refund is to be provided, and

 

(b)    

using the same format for payment used in the original transfer for which

 

they are receiving the refund.

 

(13B)    

Where a trader fails to ensure an entitled refund under subsection (13) is provided

 

within 30 days the consumer is entitled to seek damages from the trader

 

commensurate with the impact of any loss caused by this delay on them, unless


 
 

Public Bill Committee: 25 February 2014                  

26

 

Consumer Rights Bill, continued

 
 

the consumer has decided to waive this right to a return of whatever was

 

transferred within this timeframe.’.

 


 

Stella Creasy

 

Stephen Doughty

 

20

 

Clause  22,  page  13,  line  23,  at end insert—

 

‘(4A)    

The consumer may defer the commencement of the short term right to reject

 

goods if they stated at the time of purchase that they wish to defer the use of the

 

goods to a specific date and can reasonably be expected to delay the use of the

 

goods.’.

 


 

Stella Creasy

 

Stephen Doughty

 

21

 

Clause  23,  page  14,  line  3,  leave out ‘a reasonable time’ and insert ‘30 days, unless

 

an alternative timescale is agreed with the consumer prior to the commencement of any

 

repair activity,’.

 

Stella Creasy

 

Stephen Doughty

 

22

 

Clause  23,  page  14,  line  22,  at end insert ‘, and

 

(c)    

the financial impact on the consumer of the completion of any repair that

 

takes longer than 30 days.’.

 

Stella Creasy

 

Stephen Doughty

 

23

 

Clause  23,  page  14,  line  32,  at end add—

 

‘(9)    

Where the quality of provision of goods has been deemed to be hazardous or so

 

poor as to cause the consumer to reasonably lose confidence in the traders’ ability

 

to provide goods, the consumer may refuse a repair and exercise their right to

 

reject under section 20.’.

 


 

Stella Creasy

 

Stephen Doughty

 

24

 

Clause  24,  page  14,  line  39,  after ‘amount’, insert ‘, to be paid—

 

(i)    

within 30 days of agreeing that a refund is to be paid, and

 

(ii)    

using the same payment method used in the original transfer for

 

which they are receiving the refund.

 

(1A)    

Where the trader fails to ensure this refund is provided within this timeframe the

 

consumer is entitled to seek damages from the trader commensurate with the


 
 

Public Bill Committee: 25 February 2014                  

27

 

Consumer Rights Bill, continued

 
 

impact of any loss caused by this delay, unless the consumer has decided to waive

 

this right to a refund within this timeframe.’.

 

Stella Creasy

 

Stephen Doughty

 

25

 

Clause  24,  page  15,  line  34,  leave out from ‘(12)’ to end of line 39.

 

Stella Creasy

 

Stephen Doughty

 

26

 

Clause  24,  page  15,  line  40,  leave out subsection (11).

 


 

Stella Creasy

 

Stephen Doughty

 

27

 

Clause  30,  page  19,  line  26,  leave out ‘states’ and insert ‘sets out in full and clearly

 

understandable detail’.

 


 

Stella Creasy

 

Stephen Doughty

 

45

 

Parliamentary Star    

Clause  33,  page  21,  line  38,  at end insert—

 

‘(4A)    

For the purposes of this legislation, intermediary services which enable access to

 

digital cotent by being a platform for introducing a consumer to a trader shall also

 

not be considered to have supplied digital content.’.

 


 

Stella Creasy

 

Stephen Doughty

 

28

 

Clause  34,  page  22,  line  21,  at end insert—

 

‘(aa)    

any claim made by the trader as to the outcome the digital content will

 

achieve,’.

 


 

Stella Creasy

 

Stephen Doughty

 

29

 

Clause  35,  page  23,  line  34,  at end insert—


 
 

Public Bill Committee: 25 February 2014                  

28

 

Consumer Rights Bill, continued

 
 

‘(5A)    

In assessing whether digital content is fit for purpose any public claims made by

 

the trader as to the purpose of the digital content shall be taken into account.’.

 


 

Stella Creasy

 

Stephen Doughty

 

30

 

Clause  36,  page  23,  line  40,  at end insert—

 

‘(1A)    

Where a trader is selling digital content that has restrictions on who can purchase

 

it, public communications about that digital content, including promotional

 

material and any promotional activities, shall be required to reflect these

 

restrictions.’.

 

Stella Creasy

 

Stephen Doughty

 

31

 

Clause  36,  page  23,  line  40,  at end insert—

 

‘(1B)    

Prior to exchange of the digital content or agreeing the contract, whichever

 

happens first, the trader will explicitly provide the consumer with relevant details

 

of their statutory rights under sections 42, 43, 44 and 45 of this Act.’.

 

Stella Creasy

 

Stephen Doughty

 

32

 

Clause  36,  page  24,  line  9,  at end insert—

 

‘(4A)    

The trader is required to provide full details of the total cost of digital content

 

prior to sale including details of any additional service fees or charges that could

 

be incurred by the buyer in purchasing the digital content.

 

(4B)    

The information set out in subsection (4A) should be portrayed prior to sale and

 

the explicit consent to purchase digital content at this price sought prior to sale.’.

 


 

Stella Creasy

 

Stephen Doughty

 

33

 

Clause  40,  page  25,  line  31,  at end add—

 

‘(2A)    

If the trader becomes aware of digital content that is faulty it is the responsibility

 

of the trader to take all reasonable steps to inform the consumer affected so that

 

he may exercise their statutory rights.’.

 


 

Stella Creasy

 

Stephen Doughty

 

34

 

Clause  43,  page  27,  line  3,  leave out ‘a reasonable time’ and insert ‘30 days unless

 

an alternative timescale is agreed with the consumer prior to the commencement of any

 

repair activity’.


 
 

Public Bill Committee: 25 February 2014                  

29

 

Consumer Rights Bill, continued

 
 

Stella Creasy

 

Stephen Doughty

 

35

 

Clause  43,  page  27,  line  16,  after ‘conformity’, insert ‘and the financial impact on

 

the consumer of the completion of any repair that takes longer than 30 days’.

 


 

Stella Creasy

 

Stephen Doughty

 

36

 

Clause  45,  page  28,  line  8,  at end insert—

 

‘(2A)    

The consumer is entitled to this refund within 30 days of agreeing that a refund is

 

to be paid using the same payment format used to purchase the digital content for

 

which they are receiving the refund.

 

(2B)    

Where the trader fails to ensure this refund is provided within this timeframe the

 

consumer is entitled to seek damages from the trader commensurate with the

 

impact of any loss of income from this delay on them unless the consumer has

 

decided to waive this right to a refund within this timeframe.’.

 


 

Stella Creasy

 

Stephen Doughty

 

37

 

Clause  46,  page  28,  line  22,  at end insert—

 

‘(2A)    

The consumer is entitled to this payment within 30 days of agreeing that a

 

payment is to be made using the same payment method used to purchase the

 

digital content for which they are receiving the payment.

 

(2B)    

Where the trader fails to ensure this payment is provided within this timeframe

 

the consumer is entitled to seek damages from the trader commensurate with the

 

impact of any loss of income from this delay on them unless the consumer has

 

decided to waive this right to a payment within this timeframe.’.

 


 

Stella Creasy

 

Stephen Doughty

 

38

 

Clause  49,  page  30,  line  8,  at end insert—

 

‘(1A)    

In assessing whether the service has been performed with reasonable care and

 

skill any claim made by the trader as to the outcome the service will achieve must

 

be taken into consideration.’.

 

Stella Creasy

 

Stephen Doughty

 

46

 

Parliamentary Star    

Clause  49,  page  30,  line  8,  at end insert—


 
contents continue
 

© Parliamentary copyright
Revised 25 February 2014