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Other Bills before Parliament

Consumer Rights Bill
Commons Disagreement and Reason


 
 

 

Consumer Rights Bill

Commons Disagreement and Reason

[The page and line references are to HL Bill 29, the bill as first printed for the Lords.]

After Clause 32

Insert the following new Clause—

Secondary ticketing platforms

Secondary ticketing platforms: seller profiles and ticket information

(1)    

Secondary ticketing operators must, on the website on which tickets are

offered for sale or transfer, provide information concerning the sellers of

tickets so that sellers may be easily identified.

(2)    

Information provided by virtue of subsection (1) must include, but is not

limited to—

(a)    

the name of the seller;

(b)    

if the seller is an undertaking, its registered number, jurisdiction of

registration, registered office address, and if registered outside the

United Kingdom, a valid address for service; and

(c)    

the VAT registration number of the seller, if applicable.

(3)    

Information provided under subsection (1) must be—

(a)    

accurate; and

(b)    

prominently displayed before a buyer is able to complete the

purchase of the ticket.

(4)    

Secondary ticketing operators must disclose clearly and prominently

where the seller of a ticket is—

(a)    

the secondary ticketing platform or a subsidiary undertaking or

parent undertaking of the secondary ticketing platform;

(b)    

a person or persons employed or engaged by the secondary

ticketing platform;

 
HL Bill 8155/4

 
 

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(c)    

other persons connected to employees, directors or shareholders of

 

the secondary ticketing platform, or any of its subsidiary

 

undertakings or parent undertakings;

 

(d)    

the event organiser or an agent acting on its behalf;

 

(e)    

any other party connected to the organisation of the event.

 

(5)    

Where a ticket is offered for sale or transfer through a secondary ticketing

 

platform—

 

(a)    

the seller must provide all relevant information about the ticket;

 

(b)    

the secondary ticketing operator must publish all relevant

 

information about a ticket in a prominent and clear manner; and

 

(c)    

the secondary ticket operator must immediately remove the ticket

 

from sale when it is informed by the event organiser that the

 

information provided is inaccurate or incomplete.

 

(6)    

Information to be provided by the seller and published by the secondary

 

ticketing operator for the purposes of subsection (1) must include, without

 

limitation—

 

(a)    

the face value of the ticket;

 

(b)    

any age or other restrictions on the user of the ticket;

 

(c)    

the designated location of the ticket including the stand, the block,

 

the row and the seat number of the ticket, where applicable; and

 

(d)    

the ticket booking identification or reference number.

 

(7)    

Where tickets are being resold in contravention of the terms and conditions

 

agreed to by the original purchaser, this must be stated prominently by the

 

secondary ticketing platform at every stage of the purchasing process.

 

(8)    

Information provided by virtue of this section must be—

 

(a)    

accurate; and

 

(b)    

prominently displayed before a buyer is able to complete the

 

purchase of that ticket.

 

(9)    

For the purposes of this section—

 

“secondary ticketing platform” means an internet-based facility for

 

the resale of tickets to events in the United Kingdom of Great

 

Britain and Northern Ireland, regardless of the jurisdiction in which

 

the owner of the service is registered;

 

“secondary ticketing operator” means, in relation to a secondary

 

ticketing platform, the person (whether incorporated or not)

 

operating that secondary ticketing platform;

 

“ticket” means anything which purports to be a ticket, including any

 

item, tangible or intangible, which grants the holder the right to

 

entry to an event;

 

“event” means any sporting, music or cultural activity taking place at

 

a specified time and place for which tickets are issued and required

 

for entry or attendance;

 

“event organiser” means the person responsible for organising and

 

holding an event and receiving the revenue from the event;

 

the term “undertaking” has the meanings given in section 1161 of the

 

Companies Act 2006 (meaning of “undertaking” and related

 

expressions);

 
 

 
 

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the terms “subsidiary undertaking” and “parent undertaking” have

 

the meanings given in section 1162 of the Companies Act 2006

 

(parent and subsidiary undertakings);

 

the term “person” refers to a natural person or a body corporate.

 

(10)    

This section will come into force no later than six months after this Act is

 

passed.”

 

COMMONS DISAGREEMENT AND REASON

 

The Commons disagree to Lords Amendment No. 12 for the following reason—

12A

Because it would be inappropriate to require the provision of information relating to all

 

categories of sellers when a ticket is resold, and because the amendment raises issues of

 

compatibility with existing European Union law.

 
 

 
 

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