Register Of All-Party Parliamentary Groups [as at 24 January 2024] Customer Service

Title

All-Party Parliamentary Group on Customer Service

Purpose

To raise awareness and understanding of customer service, including its impact on economic growth. To improve public services, business performance and employability through customer service skills training and provide an improved outcome for customers and citizens.

Category

Subject Group

 

Officers

Role

Name

Party

Chair & Registered Contact

Philip Davies

Conservative

Vice Chair

Andrew Lewer

Conservative

Vice Chair

Liz Twist

Labour

Vice Chair

Steven Bonnar

Scottish National Party

Vice Chair

Baroness Bennett of Manor Castle

Green Party

Vice Chair

Baroness Stowell of Beeston

Conservative

Officer

Bill Esterson

Labour

Officer

Olivia Blake

Labour

 

Contact Details

Registered Contact:

Philip Davies MP, House of Commons, London, SW1A 0AA. Tel: 020 7219 0667.

Email: daviesp@parliament.uk

 

Public Enquiry Point:

David Dagger, The Institute of Customer Service, 4 Gainsford Street, London SE1 2NE . Tel: 020 7260 2699

Email: appg@icsmail.co.uk

 

Secretariat:

The Institute of Customer Service acts as the group's secretariat. https://www.instituteofcustomerservice.com/

 

Group's Website:

https://www.instituteofcustomerservice.com/public-affairs/all-party-parliamentary-group

 

 

Annual General Meeting

Date of most recent AGM in this Parliament

13/07/2023

Did the group publish an income and expenditure statement relating to the AGM above?

No

Reporting year

18 Jun to 17 Jun

Next reporting deadline

18/10/2024

 

Registrable benefits received by the group

 

Benefits In Kind

Source

Description

Value £s

In bands of £1,500

Received

Registered

The Institute of Customer Service

Secretariat

 

From : 18/06/2023

To : 17/06/2024

 

10,501-12,000

18/06/2023

27/07/2023