1. Secretaries/Office Managers:
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| Office Managers/Executive Secretaries should:
| Pay Ranges (with effect from 01.04.08)*
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— Provide the full range of secretarial and administrative support
— Manage the office, overseeing budgets, supervising other staff and volunteers etc
— Deal with telephone enquiries and visitors
— Draft and sign letters on a range of issues
— Respond to e-mails and letters
— Manage the diary and arrange engagements
| £21,320 to £40,052 |
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| They may also deal with some constituency casework and provide secretariats to special interest groups. They may delegate keyboard work to others.
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| Senior Secretaries should: | Pay Ranges (with effect from 01.04.08)*
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— Provide secretarial/administrative support
— Deal with telephone enquiries and visitors
— Draft and sign letters
— Respond to e-mails and letters
— Manage the diary and arrange engagements
| £17,443 to £30,363 |
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| They might also manage the office and/or undertake some casework.
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| Junior Secretaries should undertake:
| Pay Ranges (with effect from 01.04.08)*
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— Photocopying
— Filing
— Opening and dispatching mail
— Dealing with simple correspondence and straightforward enquiries by phone or via e-mail
— Keeping office records
— Other straightforward office duties as required
| £14,212 to £25,195 |
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2. Caseworkers:
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| Senior Caseworkers should: | Pay Ranges (with effect from 01.04.08)*
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— Provide information, advice and support for individuals on a range of financial, health, housing and other social issues
— Liaise with government agencies, the voluntary sector and others to resolve problems
— Correspond with constituents or meet with them
— Develop knowledge on specialist areas
— Analyse patterns of enquiries and produce reports
— Keep records of client contact
| £17,443 to £29,716 |
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| If they have a special area of interest, they may also provide secretariat services for relevant meetings and/or provide briefings etc.
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| Caseworkers should: | Pay Ranges (with effect from 01.04.08)*
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— Provide information, advice and support for individuals on a range of financial, health, housing and other social issues
— Liaise with government agencies, the voluntary sector and others to resolve problems
— Correspond with constituents or meet with them
— Draft simple letters as required
— Keep records of client contact
— Assist with office administration as needed
| £13,566 to £25,195 |
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| They may also undertake some general administrative/secretarial tasks such as managing the diary.
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3. Research/Parliamentary Assistants:
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| Senior Research/Parliamentary Assistants should:
| Pay Ranges (with effect from 01.04.08)*
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— Undertake research, usually from secondary sources, on complex and difficult subjects
— Analyse, interpret and present the results eg for parliamentary questions, briefing notes for committees, articles or press releases
— Liaise with the political party, lobby groups etc.
— Deal with the media
| £27,780 to £40,052 |
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| They might also progress some casework and/or deal with a range of correspondence independently.
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| Research/Parliamentary Assistants should:
| Pay Ranges (with effect from 01.04.08)*
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— Undertake research from readily available sources
— Analyse, interpret and present the results eg for parliamentary questions, briefing notes for committees, articles or press releases
— Deal with routine constituency correspondence independently
| £14,212 to £34,240 |
| In addition they might also: |
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— Deal with a range of visitors
— Progress casework by forwarding to other agencies
— Undertake some administrative tasks
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| *Starting pay outside London is likely to vary considerably with local employment market conditions
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