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Royal Yacht

Mr. Barnes: To ask the Secretary of State for Defence what was the cost to his Department of the presence of the royal yacht Britannia at this year's Cowes regatta. [5310]

Mr. Soames: The total operating costs of HMY Britannia for the financial years 1992-93 to 1995-96 were provided in my reply to the hon. Member for Newport, West (Mr. Flynn) on 5 April 1995, Official Report, column 1151. Information on the marginal costs of individual deployments could not be provided without disproportionate cost.

Tornado F3 Aircraft

Mr. Redmond: To ask the Secretary of State for Defence if he will make a statement on the terms of the lease agreement with the Italian authorities concerning Tornado F3 aircraft; and what non-financial facilities have been made available to the Italian authorities as part of this agreement. [13209]

Mr. Arbuthnot: The lease provides for 24 RAF Tornado F3 aircraft to be loaned to Italy for a period of 10 years for a fee of £100 million. The Italian Government are responsible for all support costs. The

6 Feb 1996 : Column: 168

lease agreement includes an offset scheme under which Italian industry will be furnished opportunities to compete for defence work to the same value as the lease fee.

Exercise Purple Star

Mr. Hardy: To ask the Secretary of State for Defence what alternative to HMS Fearless will take part in Exercise Purple Star. [13115]

Mr. Soames: HMS Fearless remains scheduled to return to operational duties in good time to allow her to take part in Exercise Purple Star.

Mr. Hardy: To ask the Secretary of State for Defence if the planned Exercise Purple Star, scheduled for May 1996, can proceed as envisaged; and if the condition of HMS Fearless has had any significant effect on the preparation of this exercise. [13116]

Mr. Soames: Exercise Purple Star will go ahead as planned, although our contribution has been adjusted slightly to take account of our involvement with the NATO implementation force in the former Yugoslavia. The condition of HMS Fearless, and her current maintenance programme, has had no significant effect upon the preparation of this exercise.

Parliamentary Answers (Diagrams)

Mr. Peter Bottomley: To ask the Secretary of State for Defence, pursuant to his answer to the hon. Member for Carmarthen (Mr. Williams) of 31 January, Official Report, columns 755-56, when a diagram as described by the chief executive of the Meterological Office may be reproduced in or with the Official Report. [14042]

Mr. Arbuthnot: The publication of answers is a matter for the Editor of the Official Report.

Boots

Mr. Harry Greenway: To ask the Secretary of State for Defence how many pairs of boots were issued to Her Majesty's forces during the past year; at what cost; and if he will make a statement. [12276]

Mr. Arbuthnot: This is a matter for the Defence Clothing and Textiles Agency under its framework document. I have asked the chief executive to write to the hon. Member.

Letter from M. J. Roycroft to Mr. Harry Greenway, dated 6 February 1996:


6 Feb 1996 : Column: 169

Joint Service Command and Staff College

Mr. Gale: To ask the Secretary of State for Defence when the joint service command and staff college will open. [14220]

Mr. Soames: The creation of a joint service command and staff college is a key element in our policy to encourage a more joint service approach to defence issues. It will open, as planned, in September 1997. Major General T. J. Granville-Chapman will be its first commandant, and he will assume responsibility for the project in June 1996.

We shall close the joint service defence college and royal naval staff college at Greenwich, the Army staff college at Camberley and the RAF staff college at Bracknell, in 1997. As my right hon. Friend the Secretary of State for Defence said in his answer to the hon. Member for Cirencester and Tewkesbury (Mr. Clifton-Brown) on 19 December 1995, Official Report, column 1107, he has appointed an advisory group to give him advice on the future of the royal naval college at Greenwich. A final decision is not expected until the summer.

The works programme for the new college cannot be completed by September 1997. We are therefore making arrangements for the JSCSC to operate initially at a temporary location, probably at RAF Bracknell. A final decision on the interim site is subject to formal appraisal and consultation. We intend to dispose of the Bracknell site by the end of 1999.

The work so far has shown that Camberley is the most cost-effective and appropriate Ministry of Defence site for the college. We shall be seeking proposals for private sector involvement in the provision of high-quality accommodation--including infrastructure and residential accommodation--associated facilities management for a range of services, and possibly civilian academic support. In exploring the opportunities for private finance, imaginative proposals involving an alternative site that meet our requirements are not ruled out.

Formal consultations with the trade unions and other interested parties will take place before any final decision on the JSCSC is made.

SOCIAL SECURITY

Helplines

Mr. Simon Hughes: To ask the Secretary of State for Social Security if he will list all the helplines, or schemes which include a helpline service, for which his Department provides any funding, stating which are (a) independent organisations, (b) run by his Department or agencies of his Department or (c) of another classification; how many calls each received in each of the last five years; and how much money each received from his Department in each of the last five years. [9803]

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Mr. Burt: Full information is not available and can be supplied only at disproportionate cost. However, information is available as follows:

(a) The Department does not provide funding for any outside organisations.

(b) Helplines run by the Department or its agencies are as follows:

Social Security headquarters
Public Enquiry Office (PEO) (national call rate)

Number of calls received
199029,446
199139,879
199264,120
199375,907
199486,355
199567,645

Any telephone costs to the Department which may be incurred by the PEO on follow-up calls and so forth cannot be distinguished from overall telephone costs for the building from which they operate.

Until October 1993 the Department of Social Security public enquiry office also answered inquiries on behalf of the Department of Health.

Information supplied by the Department's agencies is as follows:

Benefits Agency

Amount
Freeline (free phone)
Number of calls handled in the last 12 months up to 24 November 19952.7 million
Annual cost of call charges£1.1 million
Annual running costs (staff)£4.9 million
Benefit Enquiry Line (free phone)
Number of calls handled in the last 12 months up to 24 November 19950.9 million
Annual cost of call charges£0.75 million
Annual running costs (staff)£2.72 million
Family Credit Advice Line (full rate)
Number of calls handled in the last 12 months up to 24 November 19952.2 million
Annual cost of call chargesNIL
Annual running costs (staff)£1.6 million
Disability Living Allowance Line (subsidised)
Number of calls handled in the last 12 months up to 24 November 19952 million
Annual cost of call charges£0.072 million
Annual running costs (staff)£1.62 million
Disability Working Allowance Line
Number of calls received January 1995-December 199550,374
Costs£54,568
Pensions Telephone Liaison Service (TLS)
Number of calls received:
199470,864
199565,162
Annual running cost (staff)£90,458.00
Annual running cost (accommodation)£6,042.00
Total£96,500.00


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Contributions Agency

Social Security Advice Line for Employers (SSALE)Amount
Number of calls received:
April 1991-March 1992162,153
April 1992-March 1993189,221
April 1993-March 1994242,223
April 1994-March 1995225,124
April 1995-December 1995237,976
Cost of running SSALE:
1994-95
Staff costs£639,852
Non staff costs£393,585
Total£1,033,437
1995-96
Staff costs£550,154
Non staff costs£199,000
Total£749,154

War Pensions Agency

Amount
War Pensions Helpline
Number of calls:
199256,065
1993105,787
1994315,021
1995821,696
Running costs (staff):
1992£84,144
1993£119,625
1994£267,098
1995£285,205

Costs of establishing the technical system in 1992 were £114,941 and the annual maintenance cost is £9,700.


Child Support Agency

Amount
National Enquiry Line (NEL)
(Includes Child Support Agency Employer Line Child Support Agency Enquiry Line)
Number of calls: June 94-January 96993,438
Cost of operating (NEL)£1,123,895
Child Support Agency Literature Line
Number of calls/coupons/cards:
1992-9419,964
1994-9518,237
Running costs (Totals):
April 94-March 95£134,881.77
April 95-May 95£19,070.29
June 95-November 95£52,290.77
c) Other classification:
Headquarters Teleresponse Lines
These lines cannot strictly speaking be classified as "helplines"; they are routine telephone information lines set up to enable the public to respond to any publicity related to the following issues; they are not permanent.
Pension Teleresponse Line
Number of calls/coupons:
February 1994-March 9541,483
Cost of running the line£36,751
Family Credit
Number of calls/coupons:
April 94-April 9518,255
Cost of running the line£142,641
Disability on the Agenda
Number of calls/coupons:
April 1993-March 1995 (2 years)34,570
Cost of running the line£82,092
Incapacity Benefit
Number of calls/coupons:
Year up to April 95138,470
Cost of running the line£234,639
Disability Working Allowance
Number of calls/coupons
April 1994-January 199642,260
Cost of running the line£94,000

6 Feb 1996 : Column: 172


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