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Ms Harman: I do not need to produce a patient; I can produce the deputy chief executive who runs the hospital that provides the services. When will the Secretary of State recognise a fact?
Mr. Campbell-Savours: Will my hon. Friend call on the Chairman of the Select Committee, who last week said that, as Chairman of that Committee, she was prepared to look at the list? Will my hon. Friend call on her to have a Select Committee inquiry so that we can establish the facts?
Ms Harman: When we know that the facts are that there are two-tier waiting lists in the national health service and when the Secretary of State, even when confronted with documentary evidence, cannot admit it, it is indeed time for the Select Committee to look into the matter.
Mr. Ronnie Campbell (Blyth Valley): As a member of the Parliamentary Commissioner for Administration Select Committee, I asked a few weeks ago whether the ombudsman would be prepared to look at complaints that non-fundholder patients are being put behind fundholder patients on waiting lists. Does my hon. Friend agree that her evidence and that of other hon. Members should be put before the ombudsman so that he can investigate it?
Ms Harman: The only person who denies the evidence is the Secretary of State. Perhaps the Select Committee investigation and a reference to the ombudsman will clarify the facts that we all know, but which the Secretary of State still tries to deny.
Mr. Barry Porter (Wirral, South) rose--
Mrs. Marion Roe (Broxbourne) rose--
Ms Harman: I give way to the hon. Member for Broxbourne (Mrs. Roe), the Chairman of the Health Select Committee.
Mrs. Roe: As the hon. Lady knows, the Select Committee has already been considering the purchasing element of--
Mr. Campbell-Savours: Look at the list.
Mrs. Roe: I prefer not to be constantly interrupted by the hon. Gentleman, who never allows anyone to say anything.
The Committee has considered the purchasing element of the purchaser-provider split and has already produced a report on that. One of my colleagues who serves on the Select Committee is already sitting in the Chamber and will no doubt contribute to the debate later, and we have heard the arguments of the hon. Member for Halifax(Mrs. Mahon). I am sure that members of the Select Committee will take heed of what the hon. Lady says as well as the hon. Gentleman, and in due course they may well wish to take those opinions into account and conduct
an inquiry, but it is for them to decide. In my Committee, we act democratically and the whole Committee decides, not only the Chairman.
Ms Harman:
I am sure that the House will be grateful for that intervention, and we look forward to hearing the later contribution.
Ms Harman:
I give way to my hon. Friend again.
Mrs. Mahon:
I thank my hon. Friend for once again giving way, and for her patience.
I would welcome an inquiry into the two-tier system that is developing, but when I sent the Secretary of State a letter, of which my hon. Friend has a copy, showing clearly that one cannot have access to clinical psychology services in Calderdale unless one is on the list of aGP fundholder, I received an unsatisfactory answer from the Secretary of State. He has a copy of that letter.
Ms Harman:
I believe that that letter was submitted in the previous debate and, once again, the Secretary of State refuses to acknowledge it. He also refuses to acknowledge the shortage of nurses.
Two thirds of hospital trusts find it difficult to recruit nurses. Leighton hospital in Crewe has 76 unfilled vacancies. Glasgow Royal infirmary delayed opening its winter medical ward by two months because of a problem in recruiting nurses. One thousand Australian nurses are being recruited by the British Nursing Association. "Golden hellos" of £2,000 each are being offered as incentives for nurse recruitment. King's College hospital in my constituency in south London has sent managers to Ireland, Australia, Finland, Canada and Hong Kong.
Mr. Iain Duncan Smith (Chingford)
rose--
Ms Harman:
It is not only that hospitals cannot fill the vacancies; they cannot even bring agency staff to the patient's bedside, and staff shortages are affecting patient care. The Queen Elizabeth hospital in Birmingham had four intensive care unit beds, two of which stood empty for six months because it was impossible to obtain specialist intensive care nurses. With the two intensive care unit beds always occupied by emergencies, patients waiting for heart surgery had to have their operations cancelled repeatedly.
Ms Harman:
Will the Secretary of State admit to the House that there is a national shortage of nurses and doctors? Will he admit that there is too much reliance on unpaid overtime, locums and agency staff?
Ms Harman:
In parts of London, one in 10 hospital doctors is not part of the team but only temporary. Consultants work 30 per cent. more hours than contracted by the NHS. More than half of all nurses work unpaid overtime to keep the service going.
What is the Government's response? Where is their action to lift staff morale and to retain staff?
Ms Harman:
Opposition Members recognise the low morale in the NHS and regard it as being of the utmost seriousness. We propose today five steps that the Government might take to start to rebuild the confidence of NHS staff.
First, the Government should give health professionals a say in planning the NHS.
Ms Harman:
Instead of trampling over their opinions, they should respect their expertise and experience and involve them in planning the future development of the NHS. Trust must be rebuilt--
Mr. Porter:
On a point of order, Mr. Deputy Speaker. It would be extremely helpful if the hon. Member for Peckham (Ms Harman) would confirm whether she intends to give way to any hon. Member at any stage. If not, I shall not continue to waste my time here.
Mr. Deputy Speaker (Sir Geoffrey Lofthouse):
That is not a point of order for the Chair. Thehon. Member for Wirral, South (Mr. Porter) knows full well that right hon. and hon. Members must decide whether they wish to give way.
Ms Harman:
I am putting before the House five proposals that I believe would lift the morale of national health service staff and help to stem the tide of staff leaving the NHS which is threatening patient care. I shall not give way to any more Conservative Members today.
Trust must be rebuilt, because no one trusts a word that the Government say about the NHS. Trust is built on dialogue and dialogue starts with listening. Labour listens to nurses and doctors, but the only doctor that the Secretary of State listens to is a Dr. Mawhinney.
Secondly, the Secretary of State should act to end the gag on NHS staff. Health professionals should be able to talk about their work in the way that they used to. Doctors, nurses and health professionals are now afraid to speak out and express their views. Labour believes that all health service staff should speak freely about their professional concerns--that is in the public interest. We endorse consultants' freedom to speak out and we wish to see that right respected and extended to all health professionals in the NHS.
Thirdly, safety at work for NHS employees is becoming a major issue. The Secretary of State should address NHS employees' growing concern about their personal safety at work. It is a problem for GPs, for staff working in the community, those working on their own and going into people's homes, community psychiatric nurses, staff working in accident and emergency departments, and particularly for women staff. The NHS should ensure their safety at work and it should always prosecute assailants when they are identified.
Any staff member who is injured at work should receive the support of the NHS, but, in reality, staff believe that that support is not there. A London GP,Dr. Anthony Inwald, went to the defence of a colleague who was being threatened by a patient wielding a kitchen knife, and he was stabbed by the patient and seriously wounded. The incident caught the attention of the nation, but it did not attract the attention of the Secretary of State: he was not interested.
Fourthly, there should be fair pay and conditions in the NHS. Will the Secretary of State agree to ending the short-term contracts that are now spreading throughout the national health service? In some trusts, almost a third of nursing staff are on fixed-term contracts, and one in six nurses are on a bank or an agency contract. That is no way to create a sound basis of teamwork in patient care. Many trusts are going even further, proposing contracts which allow the hospitals to alter work locations, working hours and working patterns. Zero-hours contracts are beginning to appear in the NHS. That must stop.
On top of that, the Government are diverting scarce NHS resources away from front-line staff who are caring for patients to managers who are running the internal market. We believe that there must be fair pay and conditions. A national service needs national pay--local pay bargaining, as it currently stands, is divisive and wasteful. It leads to hundreds of different pay negotiations across the country and it takes nurses away from the wards. This morning I met a nurse who said, "I joined the NHS to nurse, but I am spending all my time negotiating".
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