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10.26 pm

The Parliamentary Under-Secretary of State for Transport (Mr. Steve Norris): I am grateful to the hon. Member for North Cornwall (Mr. Tyler) for his kind words when introducing the debate. It is often said that a compliment from a colleague on the other side of the House is the kiss of death for a parliamentary career, but as mine has already received that self-inflicted wound, I shall accept the hon. Gentleman's kind words in the spirit in which they were intended. I can assure him that Epping Forest--when I last looked--had no coastline; but that no more diminishes my interest in the subject than if I were translated to the Ministry of Agriculture, Fisheries and Food, and were required to attend to matters there.

I congratulate the hon. Gentleman on securing this debate. The staff of the coastguard service, regulars and volunteers, provide a vital maritime rescue service around our seas and coasts. I can assure the hon. Gentleman and the House that we in the Department, and my noble Friend the Minister for Aviation and Shipping, hold the coastguard in the highest possible regard.

The hon. Gentleman will know that we have incorporated the coastguard in the Coastguard Agency. We have put it on a sound footing; we have given it some clear objectives; and we have provided it with the resources it needs to undertake its tasks.

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I should like to say a word about the changes proposed to the service, which are expected to improve the already high level of service being delivered. I stress that the changes are supported by the chief executive of the Coastguard Agency and the chief coastguard--I have spoken to them both today, and they underlined the point.

The sea is vital to our economy, and it provides many opportunities for us all to enjoy our coast line in a variety of recreational pursuits. But as the hon. Gentleman, my hon. Friend the Member for St. Ives (Mr. Harris), who takes a close interest in these matters, and many other hon. Members here tonight know all too well, the sea is also unpredictable and dangerous. When problems arise, we turn to the coastguard service to provide a quick and effective response to any maritime emergency. It is a coastguard service that is recognised as the most modern in Europe, equipped as it is with state-of-the-art communications equipment, sophisticated helicopters and coastal response teams manned by auxiliary guards, who are volunteers prepared to turn out at any time in any conditions to carry out rescues or searches along the 10,500 miles of our coastline.

The House will recall the recent civil emergency on the Shetland islands, and I acknowledge the presence of the hon. Member for Orkney and Shetland (Mr. Wallace), who is an assiduous attender to these debates. He will know of the recent civil emergency over the Christmas and new year period. The local coastguards and the coastguard helicopter played a key role in maintaining vital communication links.

The helicopter carried out 23 urgent medical and other evacuations. It undoubtedly saved a number of lives. Coastguard officers maintained a fully operational rescue centre on Shetland, despite the appalling weather and the travel difficulties. Many of them spent the festive period away from their families simply to ensure that vital emergency services were maintained.

Many other examples of dedication and professionalism could be cited, and it is the unique mixture of highly trained professional coastguards, high-technology equipment and competent and well-trained volunteers that provides a first-class search and rescue organisation of which we can be proud.

The men and women of the modern coastguard service can also be proud of the vital maritime services they provide. During 1995, they dealt with a total of12,220 incidents, involving more than 19,000 people--a17 per cent. increase on the previous year. Those figures hide many dramatic rescues and, sadly, tragedies, but more than 98 per cent. of the incidents were brought to a successful conclusion, in the sense that they managed to avoid any loss of live. It is that record of achievement and success that we are committed to maintaining, but at the same time ensuring that the vital maritime emergency service is delivered as cost-effectively as possible.

I make no apology to the hon. Member for North Cornwall for asserting straight away that no organisation these days can afford to stand still. He is quite right to say that HM Coastguard completed a "coastal review" in 1991, which looked at the role, functions and numbers of sector officers around the coast. The implementation of that review took some four years, and has only recently been completed. More recently, the Coastguard Agency looked at the tasks, numbers and grades of staff at its headquarters.

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It was then the turn of uniformed coastguards at rescue centres. The number of incidents dealt with by rescue centres, as the hon. Gentleman said, has increased remorselessly over the years. My figures are broadly comparable with his. There were just under 6,000 in 1985. There were more than 12,000 last year. New technology has been introduced, in particular the action data automation system--ADAS.

The organisation has to adapt. The amount of overtime having to be worked by coastguard watch officers was increasing, and it was becoming harder to find auxiliaries with the time and skills necessary to provide us with the consistent and reliable backup that the service needed. It was decided to take a fundamental look at how the operational staffing of the 21 rescue centres could best be provided and organised.

That review, as the hon. Gentleman knows, became known as "Focus for Change". It was tasked straightforwardly to determine the best use of staff at the 21 rescue centres by more flexible shift working and to ensure that the staffing levels reflected the loading at individual centres. The current arrangement is that there is a basic standard complement, irrespective of the rescue centre's work load.

At the outset, it was fully appreciated that any such review had to take into account the special nature of the coastguard work if it was to achieve any credibility with the uniformed staff. Because of that, the review team was made up of three experienced coastguard officers of different grades in addition to the three Department of Transport staff inspectors.

The team visited all 21 rescue centres. Its members are said to have interviewed in the process 80 per cent. of watch-keeping officers and about 25 per cent. of watch-keeping auxiliaries. Many of the review's findings stemmed from that staff input, and ensured that the "Focus for Change" document was about the most thorough review of the structure, workloads and running of the coastguard service that we have ever seen.

The brief of the review team was to recommend the optimum staffing solution to meet the operational requirement. I should make it clear to the House that the team was given no instructions to meet any financial targets.

The proposals were made for each rescue centre's complement, tailored to meet the work that it had to do. In no instance is it recommended that fewer than three qualified watchkeepers should be on watch. A flexible working pattern was evolved to ensure that the right number of people would be on watch at any time. The proposals will markedly reduce staff shortages at critical periods, and hence overtime. They will make the local use of manpower more efficient in a variety of other ways.

Mr. Graham Allen (Nottingham, North): Will the Minister give way?

Mr. Norris: I shall continue for the moment.

The main thrust of the review was to recommend the restructuring of the uniformed staff. It was concluded that, first, it was becoming more difficult to find reliable voluntary auxiliaries who were trained, proficient

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and familiar with the technical environment of the modern operations room. The review recommended the appointment of permanent coastguard watch assistants to replace the part-time voluntary service currently provided in operations rooms by auxiliary coastguards.

It was concluded, secondly, that the person in charge of a watch should have the rank, training and experience to take most key decisions without referring to a superior. He or she should also be part of the local management team. The review recommends the new grade of watch leader to fill that post.

Thirdly, it was found that coastguard officers in the management team of each district are too occupied with routine administrative work. The review recommended that they should have permanent administrative support, which would allow reductions in management. There was a variety of other recommendations, which are under review.

Throughout "Focus for Change", there has been full consultation with the staff and their trade unions. Copies of the report have been made available to all staff, who have been invited to submit their comments. It is proposed that recruitment for the two new grades should start in April.

Overall--I stress this against the background of the hon. Gentleman's remarks--the review requires an increase in employed staff. It means introducing154 watch assistants, offset by a decrease in 51 watch officers and phasing out the use of auxiliaries in operations rooms. There will be a requirement for new higher grade watch leaders to replace the 84 senior watch officers. With proper administrative support at each centre, and taking into account the extra responsibility that the watch leaders have taken on, 21 fewer station officers will be required.

Bearing in mind all the figures, the review provides an increase of 82 in the uniformed staff of the coastguard service. To underline the fact that the review is about making the best of available resources, the effect is expected to be neutral in terms of paybill costs. The savings that are rightly demanded of the service in operational terms will be made on overtime, and on a reduction in the payments to auxiliary coastguards who formerly worked in operations rooms.

We have given repeated assurances about the future of the coastguard service, in the sense that efficiency savings can be achieved without compromising safety at sea and along the shoreline. That is something--


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