Select Committee on Home Affairs Memoranda of Evidence


MEMORANDUM 2

Replies by the Lord Chancellor's Department to Questions submitted by the Committee

OVERALL SPENDING TRENDS

  1.   What are the figures for total (central and local government) spending in the Lord Chancellor's Department field as a percentage of overall public expenditure, breaking down the total between (a) legal aid and (b) other, for 1980-81, 1985-86, 1990-91, 1995-96, 1996-97, 1997-98 and 1998-99 (plans)?

LCD1 SPEND AS PERCENTAGE OF OVERALL PUBLIC EXPENDITURE

1980-811985-86 1990-911995-96 1996-971997-98 1998-99

(a) Legal Aid0.13%0.21% 0.32%0.46%0.48% 0.50%0.49%
(b) Other20.12%0.14% 0.32%0.30%0.27% 0.26%0.23%

Total0.25%0.35% 0.64%0.76%0.75% 0.76%0.72%


  1  Lord Chancellor's Department including Court Service Agency and Public Trust Office

  2  includes magistrates courts grants from 1990-91 onwards.

LCD HEADQUARTERS

  2.   When does the Department expect to update its Headquarters' Corporate Plan and Strategic Plan, last published in May 1996?

  The Department's plans have been reviewed and updated in the context of the Comprehensive Spending Review. We are currently considering how they will be promulgated.

EFFICIENCY SAVINGS

  3.   Can you provide a breakdown of the expected £16.5 million savings arising in 1998-99 from the efficiency projects set out in para 8 of Annual Report? What savings are expected in future years?

  The figures included in the Departmental Report were the best estimate at the time of its publication. Since then the exercise has been reviewed as part of the Comprehensive Spending Review and the savings are now expected to be in the order of £14.7 million. A breakdown of these savings follows. The reason behind the fall in the level of expected savings is that the savings arising from the review of managing agents' contracts are expected to be significantly lower than first thought. In addition, no financial savings are expected to arise from the contract for resource accounting.

 

£m

Efficiency savings expected to arise from actions completed in earlier years 3.7
New IT infrastructure for the Crown and county courts provided by EDS via a PFI arrangement 7.2
Further centralisation and computerisation of routine procedures at the Summons Production  Centre/County Court Bulk Centre and the Centralised Attachment of Earnings payment system  in Northampton 0.1
Accommodation benchmarking0.5
Review of the procurement of office supplies and forms and leaflets 2.0
Energy savings through continued energy management efforts 0.2
Review of managing agents contracts0.3
IT investment—Lord Chancellor's Department Headquarters 0.1
IT investment—Public Trust Office 0.2
Process and structure reviews by Public Trust Office 0.4

REFORM OF CIVIL JUSTICE

  4.  Can you set out in more detail the timetable for the programme of work leading to the implementation of the reforms of civil justice in April 1999?

  The Civil Procedure Rule Committee is meeting weekly to finalise the drafts of the new rules which will be at the heart of the package of reforms to be introduced in April 1999. Both Houses of Parliament will debate the draft core rules in July 1998. The Committee's work will continue into the Autumn, prior to final approved versions being signed by the Lord Chancellor by the end of November 1998. It is planned that the rules will be published in January 1999.

  The Judicial Studies Board have plans which include events to train Designated Civil Judges in September; and all full time civil judges in case management principles and techniques between January and March 1999, following a pilot in November.

  The Court Service will finalise in July 1998, and in the light of the draft rules, its requirements for both the initial IT support for April 1999, and the full system due for early 2000. It has a five-stage staff training programme which will be delivered from November 1998 onwards.

  Plans to assist court users in their preparations include adding current drafts of the rules, and draft Practice Directions, to the Department's Website from the end of June 1998 onwards; making hard copies of those drafts available from late July 1998; publishing a court user's guide in March 1999.

  5.   What progress has been made in devising a new court fee structure for civil cases?

  A discussion paper was issued and made widely available in February asking for views on the principles which should underpin the fee structure that will be introduced to support the track system for defended cases and unified rules of court that will be introduced in April 1999. Sixty-one responses were received. The respondents included members of the judiciary, representatives of the legal professions, organisations representing civil court users, the advice sector, the consumer sector, and several individuals.

  The responses have been analysed and Ministers are considering the principles which should be adopted. Ministers will announce these principles shortly.

  6.   At what stage are the Department's plans to introduce methods of alternative dispute resolution?

  The Department commissioned research from Professor Hazel Genn into the mediation pilot scheme at Central London County Court, and her report wil provide a sound basis for future policy development. The report will be published later in July, together with the Department's interim response. We will be looking closely at ADR in the coming months and will make an announcement about our position as soon as possible.

LEGAL AID

  7.   There are difficulties in following the information on legal aid expenditure at p.45 of the Annual Report, since paragraphs 12 and 13 of the commentary appear to be reprinted from paragraphs 10 and 11 of the previous year's Report, without alteration, and the figure at Table 12 for total 1997-98 expenditure appears to be a misprint. What factors underlie the changes in the estimated outturn figures for 1996-97 and 1997-98 between last year's Report and this year's?

  It is regretted that the commentary on legal aid expenditure was not updated. The commentary should have read as follows:

Paragraph 12:

  Forecast expenditure on legal aid in 1997-98 is expected to be £1,546 million, which is around £14 million less than planned. The main reason for this is a fall of around 7 per cent in the volume of civil legal aid bills paid between 1996-97 and 1997-98, which has been offset by the continued growth in criminal legal aid expenditure. Over the 1997-98 financial year criminal legal aid expenditure is expected to grow by around 12 per cent from the 1996-97 outturn position.

  8.   What are the main reasons for the increase in forecast out-turn for criminal legal aid in the higher courts from £315 million in 1996-97 to £362 million in 1997-98?

  Latest estimates suggest that expenditure on criminal higher legal aid in 1997-98 will be around £350 million, compared to £313m (net) in the previous year, representing an increase of £37 million (11.8 per cent). This is largely due to the increase in average payments; last year average payements went up by 8 per cent, reflecting more work claimed per case.

  9.   What progress has been made towards the introduction of block contracts for legal services at fixed prices in both civil and criminal cases? Can you provide details of the pilot contracts which have been agreed for family mediation, advice and assistance by not-for-profit agencies and solicitors' firms, and duty solicitor work?

  In October 1997, the Lord Chancellor announced a range of initiatives to reform the legal aid scheme. These initiatives included moving to contracting for legal services at fixed prices wherever possible and using contracts to implement plans to meet local and national priorities. The Lord Chancellor's first objective is to replace the current legal advice and assistance scheme with a system based exclusively on contracts, so far as possible at fixed prices/rates, let by the Board to quality assured suppliers. The Legal Aid Board was asked to prepare an implementation plan to deliver this objective in 1999-2000 for the Lord Chancellor to consider.

  The Board are currently running block contracting pilots for the provision of advice and assistance which are testing a variety of payment methods. Through these pilots, they will obtain a better picture of case mix and the range of work done in different categories of case so that contracts can be structured appropriately.

 (a)   Pilot contracts which have been agreed for family mediation

  Phase I pilot contracts for mediation commenced in June 1997, with contract schedules and research in July 1997. The Board contracted with 33 suppliers in 12 areas. Contracts are based on predetermined prices negotiated with individual suppliers. The Board have provisionally selected 60 services for Phase II of the Pilot, and expect to let contracts by the end of June 1998; Phase I contractors will be re-contracted for Phase II. Phase II is designed to increase the geographical areas covered by Phase I and to test the franchising arrangements. The overall aim of these pilots is to ensure that there are sufficient service providers to meet the needs of Part 3 of the Family Law Act 1996.

 (b)   Block contracting for civil advice and assistance by agencies in the "not-for-profit sector"

  Not-for-profit contracts are priced on the basis of the cost of the casework time that a caseworker provides annually (1,100 hours). Forty-two non-solicitor organisations were involved in the first phase of the pilot for block contracting in the not-for-profit sector. Before the end of summer, we expect to have over 150 contracts signed in the expansion of the pilot, including with agencies that employ solicitors and law centres.

 (c)   Block contracting for civil advice and assistance by solicitors

  In its first phase, the solicitor pilot is structured into three groups:

    —  those paid a fixed sum to do as much work as possible; and

    —  those paid on a case-by-case basis as now (the control group).

  In August/September 1997, 100 offices signed two-year contracts in this pilot. Approximately a third fall into each research group.

 (d)   Block contracting for advice and assistance in criminal cases

  The criminal contracting pilot commenced in June 1998 and includes 68 firms of solicitors based in Manchester, Blackburn, Reading, Shrewsbury, London and Portsmouth. The pilot contract is for two years and is limited to contracted firms providing criminal advice and assistance which includes: attendance at police stations (including both own and duty cases), court duty solicitor and criminal green form work. There will also be an independent research team monitoring the pilot project led by Professor Lee Bridges.

  In parallel with the criminal contracting pilot, the Board will be reviewing the Duty Solicitor Arrangments to see what changes are needed to facilitate moving to a fully contracted scheme. The review will include changes that help to increase the market share for franchised firms which will not only provide more quality assurance but also assist in moving towards a fully contracted scheme.

  10.   What progress has been made towards the extension of conditional fee arrangements to all civil money claims? At what stage are the Department's consultations with the legal professions and the insurance industry? What category of cases will be excluded from conditional fee arrangements? Has any estimate yet been made of the savings which will accrue to the legal aid budget?

  A consultation paper called Access to Justice with Conditional Fees was published on 4 March 1998 outlining the Government's proposals for long term reform of legal aid and seeking views on the proposals for the first stage of those reforms:

    —  extending conditional fee agreements to all civil proceedings other than family

    —  removing personal injury (other than clinical negligence) proceedings from legal aid (which the Government believes can be funded under conditional fee agreements)

    —  removing a number of other types of proceedings from legal aid which the Government considers either will be funded under conditional fee or do not have sufficient priority for public funding

    —  setting up a transitional fund to provide support for some cases which would no longer receive legal aid but have high investigative or overall costs or are in the wider public interest

  The formal consultation period closed on 30 April and 238 responses were received. Many of the responses were from lawyers and lawyers' associations and there were also a number from insurers and other financial institutions. These are being analysed and an announcement of the Government's decisions about these proposals will be made in due course. We would expect this to be before the Parliamentary recess.

  The Government has consulted widely with the legal professions and has kept in close contact with those offering insurance and funding products to underpin the use of conditional fees. It also asked independent consultants to undertake a study of the viability of lawyers taking personal injury cases under conditional fee agreements rather than legal aid. All those activities have led it to the conclusion that conditional fees are a viable alternative to legal aid for most personal injury cases now.

  The primary aim of the proposals is not to increase or reduce in real terms expenditure on legal aid. We have estimated that the effect on the cashflow of the fund over the three years 1998-99 to 2000-01 as £0m/-£69m/-£100m and that these figures would diminish in later years when case costs would be recovered to benefit the fund. We intend, within a controlled legal aid budget, to re-focus limited resources on those most in need, particularly in the area of social welfare law and on public interest cases.

  11.   What estimate has been made of the impact on the legal aid bill of the graduated fee scheme introduced in the Crown Court in January 1997? Are there plans to extend the scheme to jury trials lasting more than 10 days in fraud and revenue law cases?

  The graduated fees scheme for advocates in the Crown Court is expected to be cost neutral. However, greater control over advocates' fees will provide savings to the legal aid fund in the longer term. Expenditure on the scheme in 1997-98 is estimated at £48million.

  Consideration is being given to extending fees to jury trials over 10 days in length and to categories not currently covered by the scheme as a means of easing the transition to contracting for advocacy services. The difficulty in extending the scheme is that standardising fees in this way requires a large database on which to model fees. Relatively few cases exceed 10 days in each of the categories; accordingly, fees could not be set on a purely statistical basis. However, there are sufficient cases to enable reasonable rates to be set by relating them to fees paid in shorter cases. Fraud and revenue cases cover an enormous range of weight and complexity, even where their duration is relatively similar. That is why they were not included in the original scheme. However, as with cases exceeding 10 days, it should be possible to develop graduated fees for these cases by reference to other types of cases.

  12.   Can you update the Committee on developments in franchising, in particular the franchising of non-solicitor agencies? What plans does the Legal Aid Board have for expanding its franchising initiative?

  Franchising is first and foremost a quality assurance scheme. Through the scheme, the Board aims to work in partnership with the suppliers of legal services to provide an accessible and quality assured service to clients, while at the same time delivering improved value for money to the taxpayer.

Franchising of non-solicitor agencies

  Franchising non-solicitor agencies is part of the contract requirements in the not-for-profit block contracting pilot. Agencies without solicitors are only franchised in this context. Before the end of summer, we expect to have over 150 contracts signed in the expansion of the pilot, including with agencies that employ solicitors and law centres. This pilot is being run in tandem with the solicitors' pilot.

Expansion of franchising

  At the end of May 1998, there were 2,381 franchised offices and 595 in the application process which between them account for almost 60 per cent of fund expenditure. A new franchise category, Mental Health, was introduced in January 1998 and this enabled specialist firms to become franchised for the first time and offer a quality assured service to a particular vulnerable client group.

  The quality standard requirements of obtaining a legal aid franchise have also been completely revised, and the profession, the Law Society and other bodies will be consulted on them during the second half of 1998. The main changes are in the areas of supervision, case management, financial control and business planning. All of the changes are made in the context of moving to exclusive contracting, beginning with Civil Advice and Assistance, in December 1999.

  13.   Are you satisfied with progress in restricting abuse of the legal aid scheme, particularly the Green Form scheme, by solicitors? Can you update the Committee on the number of cases against solicitors which have been investigated; how many solicitors have been prosecuted and how many cases have resulted in convictions? What progress has been made towards replacing the inefficient system of determining criminal legal aid in magistrates' courts?

  The Legal Aid Board seeks at all times to protect the Fund against fraud and abuse. They reported on the measures they took during 1996-97 to improve control over the green form scheme in their last annual report. These are satisfactory in the context of resource constraints and plans for the longer-term reform of the legal aid system. They have continued to be effective both in preventing abuses, and in detecting abuse at an early stage. They continue to work towards limiting the possibility of abuse of the legal aid scheme by identifying and addressing any areas of risk identified mostly through audits.

  The stricter computer payment system introduced continues to provide better control over payment of green form claims. The system is able to identify potential multiple claims which are checked and either rejected or reduced on assessment. However, it becomes increasingly difficult to estimate savings in this area as we move further from the date the control system was introduced. Once the Legal Aid Board's new Corporate Information System (CIS) is rolled out to all area offices and fully operational it will provide even greater control.

  The Board has committed itself to a policy of prosecution in all cases where there is substantial prima facie evidence of dishonesty. Franchising has given the Board an opportunity to increase control by requiring more stringent procedures from the firms. Ultimately legal advice and assistance will be provided through exclusive contracting with quality assured suppliers which will provide an assurance that the risk of fraud in this area is restricted even further.

  During 1997-98, the total number of cases under investigation involving solicitors and/or their employees was 144, of which 106 were brought forward from the previous year and 38 were new. A financial profile (ie an analysis of a firms' claiming pattern) is undertaken of every firm brought to the attention of our Investigation Section, for whatever reason. Financial profiling was conducted of 849 solicitor's firms this year.

  In the majority of cases investigated, the Board successfully negotiate with solicitors for the repayment of money it consider to have been wrongly claimed. If no agreement can be reached, the Board takes civil action and currently has one such action pending where agreement could not be reached with the solicitor concerned. However, during 1997-98 the amount either successfully negotiated to be repaid, recouped from outstanding claims or otherwise saved from being paid amounted to £1,081,371. In two cases which we referred to the police, further claims totalling £815,795 were found in the solicitors' offices which would have been submitted for payment if the Board had not detected the abuses and taken early action.

  Some investigations can run for many years before they eventually reach court. This year 4 cases involving solicitors and their employees abusing the legal aid system came before the Crown Court. All cases resulted in convictions and terms of imprisonment; two solicitors' employees who were charged in two of the cases were acquitted. Further court appearances are probable in the coming year for ongoing cases. The Board continues to publicise the successful prosecutions in the media as much as possible to act as a deterrent.

  Ministers share the concerns recently expressed by the Public Accounts Committee regarding the granting of criminal legal aid in the magistrates' courts. The Lord Chancellor is re-examining the principles and procedures for granting criminal legal aid as a matter of urgency in the light of three considerations; assured regularity of expenditure, accountability, and the expedition of cases through the courts. The Lord Chancellor's Department's April 1998 Treasury Minute on Criminal Legal Aid Means Testing in the Magistrates' Courts sets out in more detail the action that the Department intends to take and has already taken on this matter.


 
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