Select Committee on Public Accounts Twenty-Eighth Report


CHARITY COMMISSION: REGULATION AND SUPPORT OF CHARITIES

THE ACCURACY OF THE COMMISSION'S REGISTER OF CHARITIES

18. Registration is an important safeguard to prevent unsuitable organisations from gaining charitable status. It is also intended to provide assurance by making information about charities accessible to the public and demonstrating that a charity has clear objectives in terms of its intended beneficiaries, and has independent trustees with sufficient powers to oversee its operation.[23] Most removals from the register are because the charity has ceased to exist. A small number are removed by the Commission because they are judged not to qualify to register as a charity. Action or investigation by the Commission might indirectly lead the charity to wind up and therefore to be removed. Deliberate abuse by individuals working on behalf of, or as employees of, a charity does not mean that the charity itself can be removed, but the Commission may take remedial action, for example by removing and replacing trustees.[24]

19. The National Audit Office found from their analysis of charities' income that more than 51,000 (28 per cent) had no recorded income. They considered that this raised doubts over whether all such charities could be active.[25] The Commission told us that it had made a sample check on 15,000 charities with no income and had obtained a 50 per cent response. Some were found to be inactive and had been removed from the register; 700 were referred for possible amendment or amalgamation, and, in around 400 cases, the Commission drew the charity's attention to the powers in the 1993 Act to use their endowed capital.[26] The Commission did not have a target for reducing the number of charities with no recorded income, and explained that there were likely to be a lot of inaccuracies, particularly at the smaller end of the charitable sector. The Commission would be carrying out a sample survey of 1 per cent of charities accounts below the £10,000 threshold for routine monitoring to test the accuracy of returns. The Commission's further response would depend on what the survey showed.[27]

20. The Committee asked the Commission about the extensive failure of charities to respond to requests for information to update the register and the apparent lack of action to pursue them. Between 1990 and 1996 the Commission mailed charities on five occasions to check that they were active and that their details on the register were still valid, but the National Audit Office found that some 46,000 charities had not responded to the last complete (fourth) mailing.[28] Around 37,000 charities (24 per cent) had not provided annual returns and 36,000 (31 per cent) had not provided accounts in response to its fifth mailing programme in 1996. The Commission said in evidence that a charity could not be removed from the register merely because it did not reply.[29]

21. This state of affairs means that the Commission has failed to deliver the accuracy of the register promised to our predecessors. The Commission had set itself target of obtaining comprehensive information on at least 90 per cent of all active charities by 1993; but by 1997 it had only achieved 76 per cent, based on the response rate to the mailing programme. The Commission told us that it was very unlikely, even under the new statutory framework, that it would be able to achieve the target. With the new database, non-returns would be followed up and the Commission would try to ensure a 100 per cent return from larger charities. There were no statutory powers to enforce returns from smaller charities, but the Commission told us that it did not intend to develop a policy to address the difficulties which might arise until after the first complete cycle at the end of 1998, when it would take a view in the light of experience.[30]

22. The Commission estimates that there are over a million trustees nationwide. Trustees are legally responsible for the activities and good management of a charity. The new powers under the 1993 Act were intended to enable the Commission to learn more about charities and their trustees' activities, but a person may be disqualified only in certain limited circumstances. For example a criminal conviction does not necessarily disqualify a person from becoming a trustee.[31]

23. The Commission is required to keep a publicly available register of all persons removed as trustees by the Commission or the courts, but the National Audit Office found that Commission staff were unaware that such a register existed. The Commission was not making full use of information on unsuitable trustees, and standard procedures were not in place to check prospective trustees of newly registering charities against records of unsuitable trustees.[32]

24. We suggested to the Commission that this situation amounted to neglect, and asked what was being done to improve matters. The Commission said that it was now seeking to assess on registration whether there were any doubts about a charity, including doubts about trustees, so that they could be closely monitored.[33] The new database and monitoring would give it the kind of information about trustees which it had not had before. It was improving the lists of trustees who came to notice as being unsuitable, and the list of trustees removed was now accessible and being used routinely.[34] It was only now that the Commission had the new database that it could begin to develop a comprehensive strategy on unsuitable trustees.[35]

25. Other organisations hold information on charity trustees, but the Department of Trade and Industry is the only organisation with whom the Commission has a specific agreement to obtain information routinely, namely on bankrupts and disqualified directors.[36] The National Audit Office had noted that the Commission had no formal procedures with the revenue departments for exchanging information on their respective investigations.[37] In evidence the Commission said that it was taking action to improve relations. It now had an active relationship with the local authority associations, recognising the common interest arising from authorities' involvement in, and funding of, charities.[38] It was seeking access to the police national computer for the third time, but in the meantime relied on general co-operation with the police where criminal activity was suspected.[39]

Conclusions

26. The Committee recognises the importance of registration in preventing ineligible organisations from obtaining charitable status, but consider that the Commission needs to do more to ensure that charities already on the register continue to merit registered status. The twenty-eight per cent of charities on the register with no income, and which are therefore potentially inactive, looks unacceptably high. We expect the Commission to take steps urgently to identify inactive charities and remove them from the register.

27. It is unacceptable that many charities consistently fail to respond to the Commission's requests for information about their activities. In 1996 almost one quarter of charities failed to provide annual returns and one third failed to provide annual accounts. We are concerned at the Commission's failure to develop a policy for dealing with this lack of co-operation by so many charities. We consider that it has been too passive.

28. Given the public's reliance on the register for information about charitable activity, it is unacceptable that by 1997 the Commission had only achieved 76 per cent accuracy in their register. This falls well short of the 90 per cent target promised to our predecessors.

29. We are concerned that the Commission seems unclear about the appropriate target for accuracy, and about the likely effectiveness of its planned measures to improve the register. It should come to a clear conclusion quickly, and set targets accordingly. It should also make more extensive use of its powers to ensure that the targets are met.

30. It is unsatisfactory that the Commission has not had procedures in place to check that the prospective trustees of newly registering charities had not previously been removed from such posts by the Commission or the Court. We consider that the Commission should have taken a stronger line in promoting safeguards against unsuitable trustees. With the new charity database, the Commission now holds detailed information on charity trustees. We urge it to make better use of this information.

31. Several public sector organisations may hold information on trustees and potential trustees which could be of use to the Commission, but the Commission has been able to agree only one arrangement to receive such information routinely. We consider that the Commission needs to make stronger efforts to agree similar arrangements with the other organisations which hold this kind of information.


23   C&AG's Report para 2.4 Back

24   C&AG's Report paras 2.3 and 2.6. Qs 40-43. Evidence, Appendix 1, p19 Back

25   C&AG's Report para 2.29 Back

26   Q 38 Back

27   Q 39 Back

28   C&AG's Report paras 2.24, 2.29 and Figure 15 Back

29   Q61. Back

30   Qs 5-7, 61-62 Back

31   C&AG's Report paras 2.17-2.18 Back

32   C&AG's Report paras 2.19-2.20 Back

33   Q 80 Back

34   Qs 15-18 Back

35   Q 28 Back

36   C&AG's Report para 2.21 Back

37   C&AG's Report para 4.28 Back

38   Qs 29 and 32 Back

39   Qs 19-21 Back


 
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Prepared 2 April 1998