Select Committee on Public Accounts Forty-Eighth Report


MINISTRY OF DEFENCE: SALE OF THE MARRIED QUARTERS ESTATE

INTRODUCTION AND SUMMARY OF CONCLUSIONS AND RECOMMENDATIONS

1. In November 1996 the Ministry of Defence (the Department) sold their married quarters estate in England and Wales to the Annington Group of companies for £1,662 million. The Department lease back those married quarters they require.

2. On the basis of a report by the Comptroller and Auditor General,[1] a supplementary memorandum from the Department[2] and a memorandum submitted by the Empty Homes Agency[3] we took evidence from the Department on how the sale was conducted and the continuing management of the married quarters estate.

3. The sale was large, unusual and complex. It involved some 57,000 married quarters throughout England and Wales; the majority continue to be occupied by the same group of people as before—the families of Service personnel; and the Department now pay rent for quarters they previously owned—currently, over £100 million a year. From our examination we have identified four main areas of concern about value for money:

  • The married quarters were sold at a significant discount—£77 million to £139 million less than the assessed value of continued Departmental ownership and management of the estate.

  • Whilst the Department transferred some risk to the new owners, the burden of managing the estate still rests mainly with the Department. Indeed the Department strengthened their in-house management team even before the sale was completed.

  • The Department are now in the business of maintaining and upgrading an estate which, as the quarters were sold on a 999-year lease, is in effect owned by somebody else.

  • Currently, around one in five married quarters stands empty. There is a social cost to this, and a financial cost—over £30 million a year in rent and maintenance costs.


4. In more detail, our conclusions and recommendations are as follows:

On how the sale was conducted

    (i)  The Committee are concerned that the Department spent £7.6 million and over two years developing the Housing Trust scheme before abandoning it. During this period there was an 'active dialogue' with the Treasury and the then Central Statistical Office, and work done on the Housing Trust scheme helped with the subsequent sale. But the cost was mounting in the meantime, and time was being lost in dealing with the problems of housing management identified by the Housing Task Force in 1992 (paragraph 31).

    (ii)  We are very concerned that the sale price of £1,662 million for the married quarters estate was some £77 million to £139 million less than the Department's own assessment of the value of continuing to own and manage the estate themselves. As the Department's assessment was based on what they now regard as cautious assumptions about their own performance in managing the estate had they not sold, the gap between the sale price and the value of continued Departmental ownership and management could be even greater (paragraph 32).

    (iii)  The Committee note the Department's view that the two other bases on which they assessed the sale showed that the price paid by Annington was a good deal. However, we take little assurance from this, since these assessments were concerned with the reasonableness of the price, not whether selling would give better value for money than not selling (paragraph 32).

    (iv)  A factor in Ministers' decision to accept £1,662 million as a price which properly reflected the public interest was the Department's assessment that the price was the best which a good competition could extract from the market. We are concerned, however, that the way the estate was packaged for sale—as a single bulk sale to one purchaser—might have put the transaction beyond the range of some prospective purchasers and had an adverse effect on the price obtained by the Department. Indeed, the Department themselves recognised that selling in smaller lots might have generated bigger aggregate receipts, although they saw possible disadvantages to such an approach (paragraph 33).

    (v)  Another factor in the decision to sell was that the sale offered the opportunity to 'release from public ownership this large residential portfolio, and thereby the risks associated with its ownership'. We recognise that as a result of the sale the Department have transferred to the new owners the risks, as well as the potential rewards, of dealing with those married quarters declared surplus by the Department. However, the Department have imported the risks associated with uncertainty about their future rental costs. And they have retained the risks and costs associated with continuing to maintain and upgrade the estate—the Department plan to spend £816 million (net present value) on maintenance over 25 years, and £470 million (cash) on upgrading married quarters over the next five years. We conclude, therefore, that only in a limited sense have the risks of ownership been transferred to the new owners (paragraph 34).

    (vi)  One of the objectives for the sale was to improve the management of the quarters through greater involvement of the private sector. We are struck, however, by the contrast between the new owners' main estate management role of dealing with surplus married quarters surrendered by the Department, and the significant management responsibilities retained by the Department, including the maintenance and upgrade tasks. Indeed, even whilst preparations for the sale were being made, the Department established the Defence Housing Executive, to bring early improvement to the in-house management of the married quarters estate. We therefore question how far, in reality, improved management of the married quarters estate has been achieved by the sale (paragraph 35).

    (vii)  The Department pay a reduced rent to reflect their maintenance obligations, but we are concerned that the rent has not been reduced to reflect the £470 million which they plan to spend on upgrading married quarters to the standard they require for Service families. Moreover, as the Department surrender properties, the new owners will benefit from the money spent by the Department to maintain and upgrade the married quarters estate (paragraph 36).

    (viii)  It is unsatisfactory that in conducting the sale the Department were constrained by incomplete information about their own track record in managing the estate. We are concerned, for example, that data limitations were a factor in the Department's decision to exclude maintenance work from the sale, and that they also constrained the Department's exercise to compare the sale price with the value of continued in-house ownership and management of estate. As the Department started work on the sale as long ago as August 1994, some 27 months before the sale was completed, and were working on the Housing Trust scheme for two years before that, it seems to us that they had every opportunity to generate the data they required for the sale (paragraph 37).

    (ix)  In view of the Department's continuing management responsibilities for the married quarters estate, we recommend that they take prompt action to ensure that they have fully developed management information (paragraph 37).

    (x)  The Committee note that the Treasury required the purchase price for the married quarters estate to be paid in two instalments, and that this was done against the background of the Government's objectives for public expenditure at the time. Whilst the bidders had advance notice of the payment arrangements, we are concerned that there is now no means of knowing whether the value to the purchaser of being able to defer payment of £700 million was reflected in the price paid. If it was not, the cost to the Exchequer of this arrangement could have been up to £27 million (paragraph 38).

    (xi)  The Department quite rightly established clawback arrangements to enable the taxpayer to share in exceptional gains by the new owners not reasonably foreseeable at the time of the sale. As the clawback arrangements will be extinguished after fifteen years, the Department should be alive to the possibility of the new owners embarking on a selling spree once the Department's entitlement to a share has come to an end. We note, however, that a disposal strategy structured to avoid or postpone clawback payments to the Department would, in all but a small isolated number of cases, result in a lower rate of return to Annington Homes (paragraph 39).

    (xii)  It is clear to the Committee that future events could have a significant effect on the value for money from the sale, and that the full impact of the sale will only become clear in the long run. Key factors include the outcome of rent reviews, and how the opportunities for the new owners to terminate the Department's leases after 25 years, subject to the Department's right of veto on operational grounds, work out in practice. We look to the Department to ensure that, within the terms of the sale agreement, the Department fully protect the interests of taxpayers generally, and Service families in particular (paragraph 40).

On the continuing management of the estate

    (xiii)  It is disturbing, particularly when there are problems of homelessness, that over 13,600 (around one in five) of the married quarters in England and Wales alone is unoccupied. And we are concerned by the financial cost of this failure to achieve better occupancy rates. We calculate that the direct cost to the Department of rent and maintenance for unoccupied married quarters is currently more than £30 million a year (paragraph 54).

    (xiv)  It is unsatisfactory that the Department have not done more to resolve the long-standing problem of empty married quarters. Indeed, the situation has deteriorated of late, the number of vacant quarters having increased by more than 1,600 in little over a year. We look to the Department to bring about an early reduction in the number of vacant quarters, by identifying and surrendering (or selling in the case of those quarters still owned by the Department) those quarters that they no longer need, or by pursuing with vigour opportunities to rent out properties. We welcome the Department's assurance that they are looking at the scope for renting out, including to the social sector, some of the vacant quarters they are holding for redeployment (paragraph 55).

    (xv)  The Committee note that some 2,800 empty quarters have already been identified for disposal and that what happens to a further 4,300 will depend in large part on the outcome of the Strategic Defence Review. The Department's view is that they need to maintain a management margin of vacant quarters, and their aim is to reduce this to 13 per cent, and in time to 10 per cent. We recommend that the Department set a firm and demanding timescale for achieving this, and, mindful of the social and financial costs of vacant quarters, that they keep under review the number they need as a management margin. We also recommend that the Department see what lessons might be learned from practices in other countries (paragraph 56).

    (xvi)  Given that there are so many vacant quarters, it is worrying that the Department are currently spending around £11 million a year renting from the private sector. We look to the Department to keep this cost under review (paragraph 57).

    (xvii)  As married quarters are currently allocated by need but within a rank structure, there could be a mismatch between the type of quarter available and the rank of a person needing accommodation, and this could result in quarters remaining empty and the Department incurring extra cost by having to use the private rental market. We note that the Department are looking at whether they should be more flexible in the way they allocate quarters to Service families (paragraph 57).

    (xviii)  It is important that the Department keep their maintenance and upgrade costs to the minimum necessary to ensure that Service families have a proper standard of accommodation. We note that the Department are taking action to drive down their costs and that they intend to benchmark their performance against other organisations. We stress the importance of the Department spending no more than is necessary on those married quarters likely to be surrendered to the new owners, and to this end we recommend that the Department establish a clear plan of those properties likely to be surrendered to the new owners (paragraph 58).



1  HC 239 of Session 1997-98: The Sale of the Married Quarters Estate Back

2  Evidence, p1 Back

3  Evidence, pp 1-4 Back


 
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