Select Committee on Public Accounts Minutes of Evidence


APPENDIX 2

PASSENGER SERVICES REQUIREMENTS: GREAT WESTERN TRAIN JOURNEY TIMES (PAC 1997-98/241)

Supplementary note submitted by Office of Passenger Rail Franchising

Question 163

How Journey Times are Stipulated

  The Passenger Services Requirement (PSR) is the section of the Franchise Agreement that stipulates the train service that the Train Operating Company (TOC) must provide. More services may be provided by the company if it wishes to but the purpose of the PSR is to ensure the provision of a minimum level of service, without restricting more than is absolutely necessary the freedom of the franchise operator to adjust its timetable to respond to passenger requirements and improve efficiency. In all cases TOCs are in practise providing a higher level of service than required by the PSR.

  The PSR is not a timetable but specifies parameters within which a TOC must design a timetable compliant with the PSR. The PSR for each TOC is set out route by route and is based on the BRB timetable at the time of franchising. It specifies service characteristics which are important for passengers, including:

  • frequency or number of trains

  • stations to be served

  • maximum journey times

  • first and last trains

  • through services

  • minimum capacity (where appropriate)

How PSR Journey Times were set

  The Great Western PSR is based on the timetable at the time of franchising-the Summer 1994 and Winter 1994/95 timetables. An analysis was carried out of all the train journey times. A draft PSR was produced that required all the trains provided to meet the PSR to complete the journey within a maximum journey time, closely based on the times being achieved. Where there was considerable difference between the slowest service of the day and the fastest, a separate requirement was added for a number of services to complete the journey within a faster maximum journey time.

  Local Authorities and Rail User Consultative Committees were consulted and the PSR was modified in the light of their comments. The journey time amendments were mainly extra safeguarding of the fastest journeys on routes. The PSR was then finalised.

How Great Western must meet the PSR requirement

  The franchise operator determines how its PSR is to be met by its timetable. The exact timing of services must be agreed with Railtrack, which retains overall responsibility for agreeing the timetables of all TOCs and the interaction between them. There are two national timetables each year, Summer (June to September) and Winter (October to May).

  Preparation of a timetable takes about a year. The TOC must make a bid for timetable slots to Railtrack that will deliver a service compliant with the PSR. It does so within the framework of the Track Access Agreement. The TOC has rights to timetable slots that enable it to deliver the PSR. The timetable bid process has two bid and response stages, at the end of which the timetable is agreed.

  At both the first and the second bids the TOC must certify to OPRAF that it has bid to Railtrack for a timetable that will deliver the PSR. OPRAF has a computer programme that checks the final timetable of each TOC against the PSR, verifying compliance. This compliance verification is undertaken in April for the Summer timetable and in August for the Winter timetable. In addition, OPRAF has produced a version of the compliance software that can be run on the TOC's local timetable software, so that the TOC may test for compliance before making a bid to Railtrack.

  There are limited circumstances in which a journey time may exceed the PSR maximum. Railtrack may "flex" the timetable within contractual limits to accommodate other operators, or OPRAF may grant a derogation if it considers this would be in passengers' interests e.g. to allow for additional stops, or to provide improved connections. Normally any derogation would be time limited, with permanent changes to the PSR being subject to consultation with Local Authorities and RUCCs. Also, it is not always possible to meet the PSR when major engineering work takes place.

Great Western's PSR Compliance

  The Great Western Winter 1997/98 timetable was fully compliant with the PSR. There were a limited number of higher journey times as a result of planned Sunday engineering work. Great Western have written to OPRAF certifying that their bid to Railtrack for the Summer 1998 timetable is compliant with the PSR. Some non- compliance was caused by Railtrack's flexing rights response to the first bid but Great Western were confident that most of these would be rectified as part of their second bid. The last date for TOCs to input changes to the Summer 1998 timetable was 18th March; OPRAF has now started to download the computer database to test for compliance.

  Great Western timetables post privatisation have complied with the PSR, with journey times remaining broadly constant, and with an overall increase in the number of services operated (BR operated 68 departures from Paddington in the Winter 1994 timetable; GWT operate 72 departures in the Winter 1997 timetable).

  Taking Swansea as an example, the PSR requirement and changes in the service pattern are summarised overleaf. The changes between the Summer 1997 and the Summer 1998 timetable has increased average journey time to Swansea by three minutes on weekdays, two minutes on Saturdays, and reduced it by one minute on Sundays. Further analysis is detailed in the appendices:

  Appendix 1GW Paddington Weekday Departures and Mileage: Winter 1994 and 1997

  Appendix 2GW Paddington to Swansea Timings: Summer 1997 and 1998

Paddington to Swansea Service Summary

TimetableWeekdays SaturdaysSundays
Winter 199412 in 175 9 in 18014 in 206
18 (all) in 19513 (all) in 190 15 (all) in 284
PSR London to Swansea10 in 175 6 in 18512 in 210
14 (all) in 195 13 (all) in 20014 (all) in 285
Summer 199716 in 175 14 (all) in 18014 in 210*
18 (all) in 195 15 (all) in 285*
Summer 199810 in 175 13 in 18015 (all) in 210*
18 (all) in 19514 (all) in 200


  * Sunday timetables may be disrupted by engineering works. The journey times used are for Sundays when engineering work does not cause a special timetable to be used.


 
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