Select Committee on Public Accounts Sixty-Ninth Report



On the need to minimise unscheduled smears in order to focus resources on those most at risk and avoid unnecessary concern to women

  (vi)  We note that the number of unscheduled smears fell from 684,000 to 454,000 between 1995-96 and 1996-97, and that the NHS Executive are confident that the number will fall further following the more stringent guidance they issued in 1997. We look to the Executive to track progress in reducing unscheduled smears, in order to ensure that costs are not diverted from tackling those most at risk, and that almost half a million women do not suffer unnecessary inconvenience and possible anxiety (paragraph 35).

  (vii)  In addition to the steps they have already taken, we expect the Executive to consider whether a more targeted approach to general practitioners might help, given that 50 per cent of all unscheduled smears are taken in only 18 per cent of practices (paragraph 36).

On the need to achieve quality standards throughout the cervical screening programme

  (viii)  It is regrettable that one in 12 women must go through the stress of having a repeat smear taken, because of poor smear taking. In 1996-97 the proportion of smears which were inadequate was greater than the target set by the Programme. Had the target been met, 57,000 women would have been spared that experience (paragraph 63).

  (ix)  We are surprised that as many as a third of all health authorities failed to contact general practices with persistently high rates of inadequate smears. We note the Executive's view that the key relationship is that between the laboratory and the smear taker, and that they were acting to improve the effectiveness of that relationship. But we look to them to take all available measures, including health authorities contacting smear takers, to reduce the unacceptably high number of inadequate smears (paragraph 64).

  (x)  It is a vital part of the cervical screening programme that laboratories accurately screen smears, and identify any abnormalities. The significant failings at Kent and Canterbury Hospital demonstrate the appalling consequences if laboratories fail to provide a quality service. And there have been other significant failures elsewhere (paragraph 65).

  (xi)  The NHS Cervical Screening Programme has taken a number of initiatives since this Committee's report in 1992, and in the light of Kent and Canterbury. But we are disappointed that it was not until March 1996 that they launched comprehensive guidance that aimed to set achievable standards and targets for laboratory practice and performance (paragraph 66).

  (xii)  In our view, the late development of this guidance and standards is one reason why many laboratories are a long way from achieving key targets, and from providing an effective service to women. This is continuing to put women at risk (paragraph 67).

  (xiii)  We note the Executive's confidence that there will be consistent progress on quality issues. But we are disappointed that they are not prepared to set a target date by when all laboratories should meet the standards expected. We look to the Executive to set firm national and local timetables for achieving the improvements necessary (paragraph 68).

  (xiv)  It is essential that the colposcopy service provides a quality, accurate and timely diagnosis and treatment. We note that continuing progress is being made, but we are concerned that improvements are still needed particularly in waiting times, staffing, and quality. We therefore welcome the programme of national and local action now taken by the NHS Executive and colposcopy clinics (paragraph 69).

  (xv)  Providing women with clear, timely information at every stage of the screening process is essential if the Programme is to allay women's fears and anxieties. The Executive are committed to ensuring that everyone receives proper written information at every stage of the process. We note their initiatives to improve recruitment and retention of cytoscreeners, and thus to provide women with their results promptly; their insistence that women receive their results in writing; their treatment of information for women as a priority area; and the Chief Medical Officer's examination of the whole question of public information about cervical screening. We look to the Executive to ensure that these initiatives lead to women receiving clear and timely information at every stage of the screening process (paragraph 70).

  (xvi)  The Chief Medical Officer set up a review of the cervical screening programme and the report was published on 24 August 1998. We expect the NHS Executive to let us have their action plan to implement its findings (paragraph 71).


 
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Prepared 6 December 1998