Select Committee on Public Accounts Minutes of Evidence



Examination of Witnesses (Questions 60 - 79)

WEDNESDAY 20 MAY 1998

MR ALAN LANGLANDS, DR SUE ATKINSON, and MRS JULIETTA PATNICK

  60.  It has got better but—
  (Mr Langlands)  The latest figures are up from 7 per cent to 7.3 per cent. It has got much better. The period between 1992 and 1996 was spent sorting all of this out, putting the data systems in place, building the agreement with the professions concerned that we were measuring the right things, and we are now able to track progress on a consistent basis. This snapshot is taken in a period where we are only 11 months into that cycle.

  61.  I think that is precisely the point I am making, it is 11 months into the cycle yet it was drawn to the attention of the NHS Executive back in 1992. Do you think it takes five years and one month to put it into position? Do you think this is acting quick enough and fast enough regarding the health of this nation?
  (Mr Langlands)  As the report said, and as the Chairman said at the beginning, a great deal of progress has been made since the 1990 [2] report. We are talking about one element in relation to laboratory smear screening here.

  62.  I agree with that, Mr Langlands, I will come on to other elements where speed has not been of the essence.
  (Mr Langlands)  The other area where the Com mittee did call very clearly for quantified standards was in relation to the coverage rate. Following that discussion the figure of 80 per cent was set. The figure that is now being achieved across the country is 85 per cent. There is a weakness not meeting these figures, as we have been discussing, in 13 health authorities. That is progress.

  63.  It apparently is the case that your definition of progress and speed of progress may not necessarily correspond with mine.
  (Mr Langlands)  Wanting something to happen does not make it happen.

  64.  No, and that is why leadership and direction is necessary.
  (Mr Langlands)  That is what I think we have been giving.

  65.  Can I take you on to the question that was actually raised by the Chairman. This is page 36, paragraphs 3.6 and 3.7, regarding the smear tests for women under 20 when the medical evidence appar ently suggests that the risks of cervical cancer are very small. You responded to the Chairman that a number of doctors want to continue. If I could take the point made by Mr Love, what about the spread of best practice? What advice has been given by the NHS Executive to these doctors to say this is a use of resources that can be better directed? When did such advice go out?
  (Mr Langlands)  In setting up the scheme to target people in the 25-64 age band it was clear from the outset that was the target population and that was a figure or a range agreed by the professions at that time. There have been, from the professions them selves, guidelines along those lines. The clinical guidelines, very comprehensive for the whole pro gramme, that have now been sent out by the Executive in 1997 set out not just the point that we should stick to that number but also the research evidence supporting it. Doctors change their behav iour and their pattern of working by looking at the science and looking at the evidence. They operate on the basis of knowledge rather than belief. We are helping, hopefully, to reduce that number by provid ing the right knowledge base from which they can operate.

  66.  So the answer is the Executive's advice went out in 1997?
  (Mr Langlands)  The National Screening Pro gramme went out in 1997 based on evidence. [3]

  67.  If I can take you to page 41. I accept the difficulty of getting the message over to certain quarters of the medical profession who are—how can I put it—traditional in every sense of the word. I fully agree with any arguments on that. Can you explain, if I take you to page 41, paragraph 3.21, why one-third of the health authorities apparently failed to contact general practices which have persistently high rights of inadequate cervical smears? I say that because I recognise the difficulties, and one has seen pro grammes on the difficulties, of doing the correct analysis of these smears, they are not easy to understand and not easy to interpret, I go along with that, but nevertheless I have a number of questions that ask why has not an advice and training programme been put out earlier on this?
  (Mr Langlands)  Again, the advice has been consistently clear on that issue. What you see here is a response to a very specific question and set of questions from the NAO. There is absolutely no doubt that good practice is that there is direct feedback to general practitioners or wider, in fact, to—a rather awful term—the smear taker who is often the practice nurse. That relationship between the laboratory and the people taking the smear test is a key relationship and one that we focus on in the arrangements that we have set up.

  68.  Again, when did that advice and those arrangements go out?
  (Mr Langlands)  That sort of advice has been going out consistently through the four [4] year life of the programme. The great catalogue of guidance that is listed here in the appendix sets that out. We are continuing to work on that on two fronts. One, by upping the training and building, if you like, the natural relationships between the laboratories and the smear takers. This summer we are going to have another initiative by sending out to all the people who take the smears a resource pack and by initiating some training for these groups of people.

  69.  I have actually got a number of questions that all follow on the same path. It does appear that the general practices have not been either voluntarily or forcibly brought up to speed on the way in which these methods have been carried out. As we see, only half the general practices in the NAO survey have received data on the practice's rate of inadequate smears, only 40 per cent get information on the rate of inadequate smears by individuals on their staff. It does appear that there has been a series of testing taking place whereupon the results of those smears have not been visited back on the individuals to say "I am sorry, you have not been carrying out the job adequately and correctly" and this report seems to indicate that.
  (Mr Langlands)  I think what the report is indicating is that none of that has been systematically recorded. What has been taking place are all the individual transactions. What the report rightly rounds on is the need to learn from the total experience and improved practice based on that experience. The new systems we are putting in place are precisely directed at that objective.

  70.  Mr Langlands, are you not being just a little disingenuous on this. What you are effectively saying is that there is a large number of people, GPs and so on, carrying out these tests but the results have not been correctly co-ordinated and tabulated and as such, I will not say they have been worse than useless, they have meant that a tremendous amount of effort has taken place without the proper results being drawn from them.
  (Mr Langlands)  I am not saying that. What I am saying is that we have taken important steps in the wake of the last NAO report to quantify the standards, to agree these. We are now putting in place, and have put in place, guidance and systems to ensure that we improve compliance. That is the logical way of developing this service and that is what we are trying to do.

  71.  Mr Langlands, my last question to you is bearing in mind what you have just said, how are you able to ensure that what you have just remarked about getting systems back actually takes place?
  (Mr Langlands)  By a variety of mechanisms. By the checking of mechanisms we have put in place. By the failsafe mechanisms that are described in the report. By the improvements in the information systems that we have been talking about. By systems of audit which essentially are systems that create peer pressure rather than top down management. By building, as we have painstakingly been doing, professional commitment to the fact that we are doing the right thing. Having done that, we now have a way of applying pressure to people who perhaps are not playing their part in this service in the way that they should.

Mr Hope

  72.  I am going to punch straight in if I may. Just one question to pick up what other people have asked. When will the 13 health authorities who have not yet met the 80 per cent coverage target actually meet their 80 per cent coverage rate?
  (Mr Langlands)  We do not know because they are often dealing with these very difficult groups. I can certainly give the Committee details of this. Each of them will have a target for the year ahead and what we hope to achieve, as we have been achieving through the last five or six years, is consistent progress in each of these areas. I cannot put a date on when each of the 13 will meet their targets.

  73.  If you are saying they have made progress and they are setting targets for making more progress, when are they targeted to reach the target of 80 per cent?
  (Mr Langlands)  The targets are incremental.

  74.  As targets will inevitably be.
  (Mr Langlands)  The objective is to meet the 80 per cent as quickly as possible. You can see a huge leap very quickly, as in the case of the Camden example from 40 to 69. In other cases where they may be at 75 it is going to take much longer to get to the last bit of the population.

  75.  How much longer?
  (Mr Langlands)  I do not know. I can give you clear information of what is expected in each of these 13 places in the year ahead.

  76.  You can say in the year ahead there is a target for improvement?
  (Mr Langlands)  That is right.

  77.  Is there a target for improvement in the year following the year ahead and the year following that year ahead?
  (Mr Langlands)  No.

  78.  Why not?
  (Mr Langlands)  Because this, as we discussed earlier, particularly in these high figures in the high 70s that we are dealing with, is not—

  79.  Others are managing it. It is only 13 of the health authorities that are not managing it so we know that it can be done. Why are they not setting targets year on year to reach the target of 80 per cent?
  (Mr Langlands)  There are different problems in different parts of the country. It is more difficult to—


2   Note by Witness: The report was actually made in 1992, not 1990. Back
3   Note by Witness: The most recent guidance on when smears should and should not be taken was issued in December 1997 and post-dates the NAO study. Guidance in force at the time of the NAO study dates from 1992. The 1992 guidance stated that screening was not justified in teenagers providing there was high take-up of screening invitations among women in their early twenties. The 1997 guidance states that there is no justification for including teenagers in the cervical screening programme. Back
4   Note by Witness: The life of the programme is actually 10 tens, not four as stated. Back

 
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