6. CHARGES
The White Paper proposes that authorities should be able
to charge:
(a) an access fee of £10 per application for all
requests,[75] and
(b) a further charge if the request involves "significant
additional work".[76]
It is not clear whether further charges for photocopying
may also be made (though these appear to have been ruled out for
personal files).[77]
Fees can be waived on public interest grounds.[78]
(a) Application fees
Authorities will be entitled to impose an application fee
for all requests, however simple - though we recognise that some
may prefer not to do so either because the cost of collecting
it involves disproportionate work, or because they prefer to adopt
a more liberal approach.
Where such fees are charged, they will make information which
is currently available more difficult to obtain than at
present. Most departments do not require application fees under
the Code of Practice, and charge only for requests taking more
than a set number of hours. Application fees are not normally
made under the Environmental Information Regulations 1992 or the
Local Government (Access to Information) Act 1985.
Under the Code, many authorities in practice waive charges
even where they could be made under their existing guidelines.
In 1996, 13 departments and agencies dealt with all the
Code requests they received free of charge, without requiring
a fee in any case.[79]
Two other departments charged only in 3 per cent of requests they
received. Even the most regular chargers still dealt with nearly
40 per cent of requests free of charge.[80]
Overall, charges were made in only 9 per cent of requests.
At first sight a £10 application fee may appear reasonable.
However:
- We believe it is likely to deter many prospective
enquirers. The White Paper states that it is modelled on the existing
£10 Data Protection Act fee for access to computerised personal
records.[81] However,
the Data Protection Registrar has expressed "serious doubts"
about whether that fee should be retained given that "on
occasions it may be a deterrent to those seeking to exercise their
rights".[82] The
Inland Revenue, one of the few departments which charges an application
fee under the Code of Practice, reported at the end of 1994 that
10 per cent of requesters had abandoned their requests after being
notified of the charges.[83]
- Many applicants will need to make not just a single
request but a series of related requests in order to pursue specific
information. The cumulative application fees may prove substantial.
For example a query about the proposed closure of NHS facilities,
and the transfer of functions to a local authority social services
department, may involve requests to several NHS trusts, to the
health authority, the NHS executive, the Department of Health
and perhaps more than one department of the local authority. Similarly
a request for information about an environmental problem may involve
the local authority's environmental health and planning departments,
the Health and Safety Executive, the Environment Agency, the Department
of the Environment, MAFF and - depending on the source of the
problem - a privatised water company or other utility to be covered
by the FOI legislation. Each of these requests in itself may be
relatively easily handled, but nevertheless require a separate
£10 application fee, whose overall effect may prevent the
ordinary individual from using the Act.
- The difficulties that will be faced by an individual
pursuing a single issue of concern will be multiplied in the case
of an organisation systematically probing any aspect of an authority's
work, to the extent that such enquiries may become too expensive
to undertake.
- The application fee is not the only fee that may
be charged. The combination of application fees even for simple
requests with additional fees for more time consuming applications,
could create a significant cost barrier to access.
The application fee is intended partly to prevent authorities
from facing "frivolous" requests.[84]
We think this concern is overstated, particularly in light of
the so-called "Gateway" safeguards, which permit authorities
to refuse requests on a formidable variety of grounds.[85]
These appear more than adequate to protect authorities from unreasonable
requests.
In these circumstances, we think it would be unduly harsh
to permit an application fee to be charged for all requests, particularly
if they could be imposed for information which has been freely
provided in the past or which authorities should be expected to
release as part of their normal dealings with the public.
(b) Additional fees
In addition to an application fee, authorities will be able
to make further charges for more complex requests, though the
level of these is not described in the White Paper.
We are (at least at this stage, given that the actual level
of the fees is not yet known) less concerned about these given
that public interest fee waivers will be available. These waivers
are an important safeguard, but we assume they are more likely
to apply to the fees for more complex requests than to application
fees.
It appears that authorities will be able to determine their
own charges, within certain statutory parameters.[86]
We are not clear why this approach, rather than a uniform charging
regime, is proposed.
Authorities have been free to determine their own charging
regime under both the Code of Practice and the Environmental Information
Regulations, and in both cases there have been widespread differences
in charging. For example, under the Code:
- Charges for time spent on requests vary from £15-£20
an hour (in the case of most departments) to £35[87]
or £45 per hour.[88]
- The amount of free time allowed before charges commence
ranges from 10 minutes[89]
to five hours.[90]
- Some departments charge only the marginal extra
costs, for requests which exceed the free time period, while some
charge for the total time taken including the free period.[91]
Charges under other provisions are equally variable:
- Hourly charges sought by local authorities under
the Environmental Information Regulations have reached as much
as £62 per hour.[92]
- A 1994 survey[93]
of local authority charges for photocopying planning documents
found they ranged from nothing to £13 for a single sheet.[94]
It is possible that by allowing authorities discretion to
set their own fees, some authorities may adopt a more liberal
charging regime than the norm. Equally, others may adopt a more
restrictive approach. We would prefer that any charging regime
should be set at the most liberal end of the spectrum; alternatively
minimum standards should be guaranteed. For example, if charges
are to be based on hourly fees, all authorities should be required
to allow at least a specified period of free time. Many
authorities have found five hours of free time to be feasible,
suggesting that this could become the uniform minimum. There should
be a maximum hourly search fee. Photocopying fees should be fixed,
say at 10p a page, and not provide the opportunity for concealing
an additional administrative charge.
(c) Fee waivers
We welcome the proposals that the Commissioner should be
able to review the reasonableness of an authority's charging scheme,
and waive individual charges where disclosure is in the public
interest.[95] This provision
would be strengthened by making clear that it was the authority's
duty to waive fees in the public interest, and that fee waivers
were not intended to be solely an individual remedy available
to those who complained to the Commissioner.
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