Select Committee on Welsh Affairs Minutes of Evidence


APPENDIX 8

Memorandum from the Welsh Office

AIM

  1. The aim of the Government's economic policy for Wales is to spread increasing prosperity throughout Wales, with a Welsh economy that can compete successfully in the international marketplace, within an overall British economy that aims to be the best. This note provides an overview of Government support for investment in industry in Wales. (It does not deal with the agriculture, tourism or education sectors, nor with the work of local authorities.)

ECONOMIC STRATEGY

  2. On 21 October 1997 the Government published a consultation document on an economic strategy for Wales. This represented the first stage in a programme for improving public sector support for the development of the Welsh economy. The vision is to have a high quality economy, with a diverse range of companies, including a sound base of innovative SMEs, producing high value-added products and services. This requires dynamic management and an innovative, skilled, well motivated, and flexible workforce, and these in turn require investment in training.

PARTNERSHIP

  3. The Government recognises that central government is only part of the equation and that it is necessary to establish successful partnerships with the private sector, with local government, and with other agencies, to create a more prosperous future for Wales.

  4. Much development occurs without the involvement of direct Government support; for example, the large investment by British Steel in Wales; the hundreds of millions pounds invested by telecommunication providers such as BT and Cabletel; along with the investment programme in the energy and utilities sector by Hyder, Manweb, Powergen, National Power, Mission Energy and others. There is also large scale investment in other areas such as the retail sector. Over the period 1992-1995 (the most up-to-date data available) capital expenditure in the manufacturing sector totalled £3.2 billion, in the energy, mining and water sector it was £1.6 billion, and in the transport and communication sector £1.3 billion.

  5. At the UK level, the Government's objective is to create the right climate for such investment, particularly financial stability and sound public finances. The Government's new monetary framework is aimed at delivering low inflation and generating greater confidence in long-term decision making, leading to lower long-term interest rates. Firm control of public finances and successful deficit reduction should help raise the level of national saving and increase the resources available for investment. The reforms to the corporation tax system announced in the 1997 Budget—the abolition of advance corporation tax, the removal of the bias in the tax system, for dividends which distorted investment financing, and the cut in corporation tax—should also help to improve the climate for investment.

PUBLIC SECTOR SUPPORT

  6. There are, however, circumstances where direct public sector support for investment is considered to be justified. Hence, for example, Regional Selective Assistance (RSA) which aims to reduce disparities in employment opportunities between Assisted and non-Assisted areas. The scheme provides grants to support investment projects in the Assisted Areas which create or safeguard jobs, and which otherwise would not take place in those areas. The scheme does not differentiate between types of applicants and is available equally to new or existing businesses, overseas or indigenous. Inward investment from overseas has, however, assumed a higher profile and the large overseas investments catch headlines. Nevertheless, over the last 10 years (to 31.3.1997) payments of RSA have divided more or less equally between foreign-owned companies (£226 million) and domestically-owned companies[1] (£219 million). Further details on the distribution of RSA can be found in Annex 1.

WELSH DEVELOPMENT AGENCY AND THE DEVELOPMENT BOARD FOR RURAL WALES

  7. The Welsh Development Agency (WDA) and Development Board for Rural Wales (DBRW) have common principal objectives. These are: attracting high quality inward investment, promoting indigenous business growth, and helping to create a competitive business infrastructure for their areas. Within these, the priority is to continue to promote the growth of high quality jobs and competitive industry, with increased focus on encouraging development in the areas of greatest need (particularly the West and the Valleys) in line with the Government's objective of spreading increasing prosperity throughout Wales.

  8. The main investment expenditure in relation to these objectives is the property development programme. This aims to maintain the supply of strategic sites for significant investment and develop the involvement of the private sector in the provision and management of property to meet the needs of both indigenous businesses and inward investment. In the last five years,[2] the WDA has spent £263 million and the DBRW £49 million on this programme, including land acquisition, construction and site development.

  9. The DBRW is also involved, with the local authorities, in the administration of the Mid Wales Development Grant (similar to RSA). Since 1993-94, some £7 million has been provided to companies under this scheme.

SUPPORT FOR INWARD INVESTMENT

  10. The attraction of inward investment has been an important part of the process of diversifying the industrial base and regenerating the economy of Wales. The WDA has played a leading part in this process. There are now over 300 overseas owned manufacturing companies in Wales, operating some 380 plants and employing almost 76,000 people. Major inward investors in Wales include Matsushita, Sony, Sharp, LG, Ford, Toyota, Calsonic, General Electric and Nordam. They, and many other companies, have given Wales significant strengths in the consumer and office electronics, automotive components, and aerospace sectors.

  11. Inward investors have also worked closely with Wales' indigenous companies, very often helped by the Source Wales programme operated by the WDA, so that they might source their components locally. There has been steady development of inward investments to become fully integrated manufacturing operations, which has in turn reduced the import of components and resulted in large scale export of completed products.

SUPPORT FOR SMALL AND MEDIUM-SIZED ENTERPRISES

  12. Small and medium-sized enterprises (SMEs) play a very important part in the Welsh economy. There are over 62,000 of these firms, each employing fewer than 200, in Wales and between them they employ over 625,000 people. This represents almost two thirds of Welsh employees. In common with companies elsewhere in the UK, Welsh SMEs face stern challenges in seeking to maintain their competitiveness. Improving support for smaller companies is one of the Government's priorities. It is seeking to address the concerns of small businesses via a range of practical actions—for example a review of the current business rating system is under way; new legislation to help small companies tackle the problem of late payment of bills is before Parliament; and steps to reduce red tape are being promoted via the Better Regulation Initiative (under the Government of Wales Bill, the Assembly will be under a duty to consider the costs to business of any secondary legislation it proposes). Additionally, the business support agencies within Business Connect are working to meet the main needs of SMEs. The main planks in this support are detailed below.

TEC enterprise programme

  13. The TECs in Wales manage, under contract to the Welsh Office, a range of schemes to assist SMEs improve their competitiveness and to help them to grow. Most important among these are the Small Firms Training Initiative (designed to encourage practical training within small companies), the Diagnostic and Consultancy Scheme (a problem-solving service) and promotion of the Investors in People standard. In conjunction with the Local Enterprise Agencies, the TECs also encourage new businesses to establish, particularly from among the unemployed. A further, new, element of this programme is the Sole Traders Initiative which is helping self-employed people in Wales to take on their first employees. In 1997-98 some 4,000 new and established firms are expected to be assisted by the TEC enterprise programme within a total budget of £10 million.

Source Wales

  14. The WDA's Source Wales programme aims to help Welsh businesses improve their sales and profitability. It has two main areas of activity: locating supply opportunities and matching Welsh suppliers; and helping to develop the expertise of Welsh companies to meet the requirements of major buyers. Forecast expenditure on this programme in 1997-98 is £2 million. The programme is expected to result in deals worth £14.5 million in 1997-98.

Environmental performance

  15. The Welsh Office, through the Business and Environment Campaign, is encouraging SMEs to invest in environmental management systems to gain financial and operational benefits. The campaign is run in partnership with other bodies, including the WDA, the Wales Environment Centre and the Environment Agency. It provides mainly manufacturing companies with free advice on energy and waste management, best practice guides and case studies, seminars and workshops, and the opportunity to participate in subsidised projects. (Total expenditure is around £200,000 per year).

RSA for small firms

  16. The Government recognises that small firms, as well as large companies, may require assistance to encourage them to invest in the Assisted Areas. The application process can often be daunting for a small firms and the Welsh Office has therefore introduced streamlined procedures, and shorter processing times, for smaller grants. Over the last 5 years, 26 per cent of RSA offers were for amounts less than £25,000, and a further 48 per cent were for less than £250,000. In 1996-97, £6.3 million of payments related to grants of less than £250,000.

Overseas Trade

  17. The Welsh Office's Overseas Trade Service provides support in the form of market advice, contacts with potential customers or agents and a trade mission programme, to encourage new exporters, and to improve the export performance of Welsh industry. The subsidised trade mission programme was introduced in April 1993 and offers a 50 per cent subsidy on mission costs for the first representative of a Wales-based company employing under 500 people. Thirty-seven trade missions involving 592 companies have taken place. As a result of these missions, the companies concerned have taken firm orders totalling £29 million, with a further £37.5 million in prospective orders. The cost of this programme to date is £650,000.

  18. The WDA also assists SMEs to develop new business opportunities in world markets through its Global Link programme which provides export-related services and seeks to encourage international collaborative ventures such as joint product development. It is estimated that for 1997-98 this will result in 100 substantive links and significant business opportunities being identified. (The cost for 1997-98 is around £800,000.)

Access to Finance

  19. Many smaller companies have problems gaining access to appropriate and flexible forms of finance. The Government is working to ensure that such finance is available to firms in Wales. The WDA provides support to Welsh companies through its Wales Development Loan Scheme. A new business angels network known as Xenos, managed by the WDA and delivered through Business Connect, was launched by the Secretary of State in September 1997; and other potentially useful funding mechanisms are being considered in cooperation with the private sector.

INNOVATION

  20. Innovation is widely accepted as being crucial to the future competitiveness of any economy. The Regional Technology Plan for Wales (RTP) provides, by consensus, a focal point for efforts by a large number of organisations and institutions across Wales to promote a change in culture in favour of innovation and technology. The RTP provides a framework for public sector resource allocation, including EU regional development funding.

Grants for Innovation

  21. The Welsh Office provides direct assistance for smaller businesses for the development of highly innovative products and processes via the "SMART Wales" grants (SMART, SPUR and RIN ). Around 100 companies are assisted each year. (Total expenditure is around £3.3 million per annum).

Advice and Guidance

  22. Advice and guidance to SMEs on innovation matters is available:

    —  through the network of Innovation and Technology Counsellors attached to Business Connect throughout Wales—cost £450,000 p.a.;

    —  through the Welsh Design Advisory Service (which also provides a Materials Information Service)—cost £300,000 per annum; and

    —  through the "Inside Welsh Industry" programme which enables managers in SMEs to see the application of best practice by planned visits to exemplar companies—cost £25,000 per annum.

Technology Transfer

  23. Supporting innovation through better and more productive links between businesses and academic institutions in Wales are the objectives of a number of business support schemes:

    —  the transfer of technology from universities and colleges into industry for more effective commercialisation is supported under the Teaching Company Scheme and College-Business Partnerships programmes—cost £527,000 p.a. (in addition to funding provided UK-wide by DTI and the various Research Councils);

    —  the WDA has a range of programmes under the general heading of Technology Transfer which provides in-depth assistance to organisations to identify and exploit new product/technology opportunities. These include: Centres of Expertise—designated centres within academic institutions which aim to enhance commercial collaboration between specialist groups in academia and industry; STRIDE—covering technology audits among Welsh SMEs and the Technology Links project; and the Electronic Data Interchange (EDI) Awareness Centre (The budget for 1997-98 is £1.8 million.);

    —  the Wales Graduate Employment Programme, operated by the WDA, aims to increase the direct employment, by Welsh SMEs, of highly skilled people; to encourage continuing professional development for graduates, and the delivery of core skills in the industrial context. This programme complements Cymru Prosper Wales under which some 400 short term work placements with Welsh SMEs are arranged each year for students at colleges in Wales;

    —  academics wishing to explore with local SMEs opportunities for the better utilisation of new technologies can obtain funding support under the Technology Transfer Scheme—cost £80,000 per annum;

    —  the Wales Relay Centre is one of a number of such centres which disseminate information on EC-funded R&D programmes and promote technology transfer opportunities throughout the Community. It provides expert support to Welsh organisations—both companies and academic/ research teams—identifying opportunities in EC R&D schemes, preparing proposals, locating partners and furthering the exploitation of projects.

Wales Information Society

  24. In recent years Wales has made increasing use of the new electronic technologies. The proper use of these new opportunities is essential if Wales is to be a modern society with cutting-edge industry and commerce. The Wales Information Society project was launched by the Secretary of State in July 1997, and is managed by the WDA. The purpose is to take stock of the current position and to advise on what further steps should be taken for Wales to become a successful `information society'.

INVESTING IN SKILLS

  25. Along with direct support for capital investment, it is clear that further increasing investment by companies in the skill and knowledge of their staff is required if the Welsh economy is to retain and improve its competitive position.

  26. Under the Government's youth and adult training programmes, TECs may provide support to eligible individuals who are recruited into jobs. Youth programmes are open to young people (aged 16-24) who are not attending school or college. They include both Modern Apprenticeships and National Traineeships. In addition the New Deal for 18-24 year olds, operated by the Employment Service, will provide skills training and work experience for young people who have been unemployed for 6 months or more.

Modern Apprenticeships

  27. Modern Apprenticeships in manufacturing engineering were introduced in Wales in 1994 and are intended to be a high quality work-based training route for young people. They are designed to national standards by employer-led National Training Organisations in conjunction with employers.

  28. There are currently 7,000 young people undertaking Modern Apprenticeships in Wales and 38 per cent of these are in the manufacturing sector. Modern apprenticeships currently operate in 70 sectors including those with previously no tradition of apprenticeships such as retail and banking. More frameworks are being developed and will eventually be available for every sector.

National Traineeships

  29. National Traineeships, which were introduced in September 1997, offer young people who have left compulsory education a high quality work-based route to qualifications. Employer involvement in the design and delivery of the Traineeships and the focus on the attainment of key skills will ensure that the training offered meets the development needs of young people and gives employers the skilled workforce they need.

  30. The Work-based Training for Adults programme (previously Training for Work) is open to those aged 18—63 who have (usually) been unemployed for at least 6 months. TECs are able, in conjunction with employers, to design programmes of customised training to meet the needs of the company concerned. This is a facility offered to inward investors. In addition, TECs have the option of using their discretionary funds for bespoke training to support investment projects. For example, in conjunction with the WDA several training centres have been established to provide dedicated services for key sectors (automotive, semiconductors and electronics).

FUTURE DEVELOPMENTS

  31. The two priorities for the future are to ensure that support for investment in industry is provided as coherently, efficiently and effectively as possible; and to ensure that Wales possesses an appropriately skilled workforce. The efficiency and effectiveness of all programmes are currently being considered as part of the Government's Comprehensive Spending Review.

Organisational Changes

  32. The Committee is aware, from a previous enquiry, of the Government's plans for the Economic Powerhouse and for the restructuring of the TECs in Wales.

Improving service delivery

  33. In line with the Government's Manifesto for Business, steps are being taken to strengthen Business Connect—to help it fulfil its potential as a key vehicle for the National Assembly to take forward business development matters in Wales. As the first step, action is in hand on a Five Point Improvement Plan—covering action to raise its profile in the business community; to improve service quality; to promote a stronger team approach; to encourage good quality business starts; and to maximise the benefits of IT. The economic strategy consultation document also invited views on how Business Connect might be strengthened further in the future and the range of comments received will be taken into account in the drawing up of the economic strategy action plan.

  34. There are a large number of organisations which facilitate technology and knowledge transfer in Wales. The range of services they offer collectively is wide. But there is a case for more coherence and easier access. The Welsh Office has, therefore, published a consultation paper—A `Know-How Centre' for Wales?—which canvasses views on possible ways of forging improved company-college links that are more coherent and more comprehensive. The consultation period ends on 31 March 1998.

Skills Priorities

  35. In order to help develop the necessary strategic approach to the challenges facing education and training in Wales, the Welsh Office has set up an Education and Training Action Group . The Action Group is made up of representatives of industry, education, training and government and is charged with publishing an Action Plan setting out the agreed measures that will be taken to improve the capacity of schools, FE and HE institutions and other education and training providers to upgrade the skills of both young people and adults.

  36. Skill shortages have been evident in recent years at technician level, and to a lesser extent at craft level in manufacturing industry. A wide range of action is in hand to tackle this, most notably the "Action Plan for Manufacturing Training in Wales" which has been drawn up by the Council of Welsh TECs with the support of the WDA, the DBRW, the Funding Councils, the WLGA, the CBI and the TUC. A Steering Group of senior representatives of the TECs and these partners has been established to manage implementation of the plan.

  37. Further action will be needed if skills supply is not to constrain industrial development. The two most fundamental issues are how to persuade young people of the right calibre to make their careers in manufacturing and how to secure greater action by employers.

  38. It is important that effective investment to meet future skills needs is based on a sound assessment of current and future trends in the labour market. TECs have been asked to agree with local authorities, the WDA, and DBRW, and with the regional economic fora, local skills priorities to support economic development and to promote local action to meet these priorities through their work with employers, schools, and further and higher education establishments.

  39. The organisations involved will therefore undertake a labour market research project in 1998 aimed at providing an assessment of current and future skills needs across the whole of Wales. The project will provide information on the skills available within the workforce relating to both employed and unemployed persons and how they relate to those skills demanded by employers. It should also provide forecasts identifying employment opportunities and needs by industrial sector. This will be the first time that detailed information on current and projected skills needs will be available on a consistent all-Wales basis and it will help inform a national skills strategy.

Economic Strategy

  40. The economic strategy will provide the cornerstone of future development. Some 150 responses have been received to the consultation paper. They have come from a wide cross-section of the Welsh community: local government; economic development organisations; academics; industrial organisations; and individuals. The responses are now being considered in detail, but overall they have been generally favourable and constructive. They will inform the statement of priorities that will be published later in the year, which in turn will chart the way forward in achieving the objectives of the Government's economic policy in Wales.

Helen Usher

Industrial Development Division

6 February 1998

ANNEX 1

REGIONAL SELECTIVE ASSISTANCE

OFFERS ACCEPTED 1992-93 TO 1997-98—BY OLD COUNTY

TABLE 1

Outturn by County

CountyNumber of projectsOffer valueForecast investmentForecast jobs
£000£000
Clwyd19173,757549,78511,706
Dyfed9813,72989,5753,033
Gwent210198,5522,514,63024,107
Gwynedd6211,55477,3382,254
Mid Glam244127,819899,56218,911
Powys156945,139277
South Glamorgan8621,645304,5805,005
West Glamorgan12324,335183,7725,561

TABLE 2

Comparison of percentage of offers and jobs created with percentage of workforce per county

County/percentageWorkforceRSA Offers (number)Jobs (excluding LG)Jobs (including LG)
Clywd14.019.618.116.5
Dyfed12.49.54.74.3
Gwent15.120.427.834.0
Gwynedd8.06.03.53.2
Mid Glamorgan18.223.729.226.7
Powys4.81.50.40.4
South Glamorgan15.18.47.77.1
West Glamorgan12.512.08.67.8

  The old county boundaries have been used to allow a number of years to be used. Only Assisted Areas are eligible for RSA. Only a very small part of Powys is within an Assisted Area.


Supplementary Memorandum from the Welsh Office on Business Support in Wales

BACKGROUND

  1. There are a number of bodies in the public and private sectors involved in the provision of services for businesses in Wales. In the public sector, or with public sector finance, the main agencies are the new Welsh Development Agency, the Training and Enterprise Councils, the Enterprise Agencies, the Local Authorities, the Wales Tourist Board and the Welsh Office. Over the years these bodies have developed different core strategies and programmes in support of industry. The overall situation may be summarised as follows:

    —  The Welsh Development Agency is responsible for the promotion of Wales as a location for business and for the co-ordination of inward investment. Its responsibilities also include land reclamation, urban renewal and property development. In addition the Agency provides services to businesses in areas where there is a requirement for its expertise or a need for an all-Wales approach. These services include Source Wales (which promotes supply chain opportunities among Welsh companies); various projects to encourage technology transfer as well as schemes to improve the supply of finance to businesses. These services tend to focus on the larger companies (employing 25 or more). The new WDA will, of course, also include the business development services of the Development Board for Rural Wales.

    —  Key services for small businesses, especially micro businesses (those employing less than 10) and new start-ups, are best managed and delivered locally. The Local Enterprise Agencies have therefore specialised in this area, drawing funding from a variety of sources including local authorities and the private sector, but also importantly from sub-contracts from the TECs for the delivery of elements of their enterprise programme.

    —  The Wales Tourist Board is the lead agency for the development and marketing of the tourism industry in Wales. It provides a range of support to this important sector—including advisory services, grants for development projects and research and marketing support.

    —  The TECs themselves manage, under contract to the Welsh Office, a range of schemes to stimulate enterprise and to assist SMEs to improve their competitiveness. These activities are normally delivered "on the ground" via contracts with enterprise agencies and other private sector providers—the role of the TECs being to take a view of the local needs of their area, based on the judgement of their boards (the majority of whom are unpaid members of the local business community).

    —  One of the key functions of the local authorities in Wales is to promote economic development in their areas. They undertake a range of activities in support of this including the provision of grants and loans to new and small businesses and the provision of workshop premises. The local authorities normally work closely with the enterprise agencies in providing support to local businesses.

    —  In addition to its role in industrial policy development, the Welsh Office itself delivers a number of programmes for business, primarily grant schemes. These are described in more detail in the Department's memorandum (dated February 1998) to the Committee but include Regional Selective Assistance (to support investment projects in the Assisted Areas); a range of overseas trade services to help businesses in Wales to export, and under the SMART Wales banner, grants to encourage innovation.

BUSINESS CONNECT

  2. As indicated above these agencies all have their different core services and areas of expertise—but to ensure that business support is provided in a reasonably consistent and coherent way and to minimise confusion for businesses, there is a clear need for them to work effectively together. It was against this background that the Welsh Office issued in June 1994 the prospectus "Improving Business and Enterprise Support Services in Wales". The consultation which followed resulted in the establishment of local business development consortia, each comprising partnerships of local business support organisations. This network was launched in January 1996 as Business Connect.

BUSINESS CONNECTKEY FEATURES

  3. Business Connect is essentially a first stop shop, providing easy access for small and medium size companies in Wales into the wide range of support services available to them. Any of the centres in the network can be contacted via the single all-Wales telephone number—0345 96 97 98. The system automatically routes the caller to their nearest business centre. Trained staff are available in the centres to deal with the business enquiries: and client needs are either met direct by the local centres or referred to an appropriate source of expert help. The staff at the centres are trained to deal objectively with a very wide range of enquiries. The aim of the network is to provide the simplest possible means of access for business anywhere in Wales, while preserving local focus and core expertise.

  4. All the main business support agencies in Wales are involved in Business Connect—the local authorities, TECs, the enterprise agencies, WDA/DBRW and the Welsh Office as well as private sector interests. These agencies have organised themselves into the consortia referred to in paragraph 2 above to facilitate collaborative working and a local "team Wales" partnership approach to meeting business needs. From the outset a key aim was to make the most effective use of the existing business support infrastructure—so no new buildings or agencies were created. A map showing the boundaries of the consortia and the location of the local centres is attached. Over 60,000 calls were received by the Business Connect network in 1997, 15,000 via the 0345 service.

STRENGTHENING OF BUSINESS CONNECT

  5. Business Connect has helped improve the delivery of services to businesses in Wales, especially by simplifying access to the range of available support, and in strengthening local partnerships between the main agencies. But as was explained in the recently published "Pathway to Prosperity" document, more needs to be done to ensure that business support is effectively targeted and delivered in line with an all-Wales strategy. At the same time the profile of Business Connect among the business community needs to be raised further, and local partnership arrangements need to be strengthened (they are stronger, and therefore more effective, in some parts of Wales than others). To help tackle these issues, Business Connect is to be reorganised in a way which builds on the strengths of the partnership approach and on the key role of locally-delivered services. A new all-Wales Management Board is to be created—Business Connect Wales—on which all key partner organisations will be represented. This will provide a stronger strategic focus for the Business Connect network. In addition the Business Connect consortia will be geographically rationalised and improved. Action is in hand to take this very important work forward.

Helen Usher

Industrial Development Division

July 1998


1   Domestically-owned = UK-owned: figures are not available to distinguished "Welsh" applicants.  Back

2   Includes forecast spend to the end of 1997-98 Back


 
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