Select Committee on Scottish Affairs Appendices to the Minutes of Evidence


Memorandum by Professors Neil Hood and Stephen Young, Strathclyde International Business Unit, University of Strathclyde

INWARD INVESTMENT IN 1980

  1.  The Committee on Scottish Affairs last investigated Inward Investment in 1979-801; and it is very appropriate that, almost 20 years on, they should return to this subject, and, indeed, widen their investigation to include outward investment. The 1980 report focused on "the effectiveness of the machinery for selling Scotland in the multinational marketplace" (para 1.1). And it was highly influential in the establishment of Locate in Scotland (LiS), the inward investment marketing organisation that has been very effective and is highly regarded internationally. This time around the inquiry is less strongly oriented to organisational matters, and this memorandum too places lower emphasis on structure than on the appropriate strategy for Scotland and Scottish business in the global economy into the millennium.

  2.  At the time of the 1980 report, there were 275 overseas-owned manufacturing units operating in Scotland, accounting for 100,000 jobs and representing 16 per cent of manufacturing employment. Concerns were expressed about the closures of some large, long-established overseas-owned plants (a reflection in large part of the paradigm shift from electro-mechanical to electronics technology2), about rationalisation of multiplant operations in response to European integration and about the sharply reduced inflow of new investment from the USA. A greater emphasis on European investment was suggested to reduce the dependence on US enterprises. The report stressed the need to better understand the marketing and product development strategies of the rapidly changing population of mobile multinational companies; and to apply the tools of planning, targeting and after-care in formulating and implementing marketing programmes. In what the report termed "selling Scotland", promotion of this country's good industrial relations record was proposed (within a UK context in which labour relations problems were a major preoccupation of potential investors at the time). It was recognised that Scotland could not compete with the Republic of Ireland on incentives, and that greater attention, therefore, needed to be paid to promoting workforce skills, education and communications; these observations are equally apposite today.

THE CURRENT POSITION

  3.  As in 1997, overseas-owned manufacturing companies accounted for 75,000 jobs, down from 1979; but foreign-owned companies' share of manufacturing employment rose to 22 per cent, as jobs in indigenous manufacturing industry declined more substantially. A further 60,000 jobs in overseas-owned service companies represented 3 per cent of total service sector employment3. Scotland has attracted substantial flows of inward investment in recent years, exploiting major opportunities in electronics and more recently in call centres and other services' projects. This has taken the form of new greenfield projects and increasingly follow-on investment from the existing stock of foreign subsidiaries in the country; the latter may be very important for sustaining the position of inward investment in the economy in future.

 CHALLENGES FOR SCOTLAND

  4.  Despite this apparently healthy situation, curiously the challenges for Scotland in the inward investment field are significantly greater than they were in 1980. There are three dimensions to these challenges, many of which are subsumed within the concepts of "globalisation"4 and "knowledge".

  5.  The first group of challenges derive from technological change and associated industry factors. There is no question that the pace of evolution in the international environment has accelerated dramatically in the period since the 1980 Scottish Affairs Committee reported. Rapid technological developments especially but not solely in telecommunications, short product cycles, greater capital intensity of production, and the requirement for higher labour skills and flexibility are all features of this new environment. In services, deregulation world-wide is enabling companies to capitalise upon technological innovations.

  6.  The second group concern competitive challenges. The eight English Regional Development Agencies (RDAs) will undoubtedly increase intra-UK competition for inward investment. Important new competitors have also emerged with the opening up of eastern and central Europe, as low labour costs are allied to improving infrastructure and easy access to major markets. Some projects are now open to bidding on a global basis, extending competition to the Asia-Pacific region and perhaps elsewhere. This widening competition will lead to a bidding-up of incentives. Moreover the skills of investment promoton have been learned through the advisory services of organisations like MIGA5, and LiS may no longer be right at the leading edge as it was formerly.

  7.  Emerging from these are the third group of corporate level challenges. Multinationals are responding to changes in the external environment by increased cross-border merger, alliance and acquisition activity; by focusing on core specialisms and outsourcing non-core activities; by seeking to exploit the skills of particular subsidiaries, while increasing competitive pressures on all group affiliates through intra-company benchmarking; and by global (and European) restructuring to utilise the international division of labour.

OPPORTUNITIES AND THREATS

  8.  These challenges represent opportunities as well as threats for Scotland. The prospects for new greenfield projects in assembly, which have been the traditional mainstays of inward investment into the country, must be regarded as relatively poor. This is particularly the case for labour- as opposed to capital- and skill-intensive projects. In mature technologies, there is, furthermore, likely to be a high turnover in such affiliates because of competition and short production cycles.

  9.  The entrepreneurialism and innovative capacity of the US will continue to generate opportunities, however, and there will be particular niche markets which Scotland can exploit successfully. The attraction of knowledge-intensive investment is rightly a priority of LiS, but policy change will be necessary to make this a reality. Flexibility is also a key issue: the observer looking forward from 1980 could hardly have predicted the call centre revolution, for example (although its future is uncertain given the potential negative effects of e-commerce on intermediary processes). Generally there seem likely to be substantial opportunities in services (and for Scotland, financial services) as global markets continue to open up; and the flows of international direct investment begin to parallel the expansion of the services sector as a whole. There will be a continued growth of strategic alliances and joint ventures, and policy partnerships between the public and private sectors will be necessary to facilitate these. The suggestion is thus of a significantly changing pattern of opportunities, within an overall environment in which it will be difficult to maintain flows at levels achieved in the recent past; and in which Scotland is likely to attract a smaller percentage of UK projects than hitherto.

  10.  In the last few years, follow-on investment (sometimes termed reinvestment) has had an extremely important role in sustaining the size of the foreign-owned sector in Scotland, accounting for around 45 per cent of new and safeguarded jobs6. Emerging from the above review, prospects are for a more rapid decay of the existing stock of foreign affiliates, especially mature technology, labour-intensive operations; as well as for increased corporate reorganisation and rationalisation, from which Scottish facilities may be gainers or losers. This volatility will pose problems for Scottish-based suppliers, many of which are not internationally competitive and, therefore, will not be capable of exploiting alternative market opportunities abroad. Outsourcing trends offer opportunities for management buy-out or institutional buy-in teams in Scotland (as well as threats if the opportunities are taken up elsewhere). And more proactively, there may be spin-off opportunities which can be exploited. As discussed below, this suggests a need for a much stronger "after-care" function within Scottish Enterprise (SE)/LiS, and one which is not purely focused on key accounts7.

  11.  One further issue concerns the growing use by multinationals of intermediaries (consultants) for locational search, as a direct consequence of the number of country and regional competitors in the market. It means that the "customer-focused" approach used so successfully by LiS in the past cannot be relied upon in future. Alternatives such as data base marketing do not facilitate relationship building with the customer.

The Contribution of Inward Investment

  12.  The contribution of inward investment has been the subject of debate for many years. Inward investment inflows have probably been the major factor in raising GDP per head figures to levels above those of all UK regions except London and the east and southeast. In addition, comparisons between the performance of foreign-owned and indigenous companies in Scotland show that the former are larger, more productive, more export oriented and faster growing. Yet these differences may say more about the weaknesses of the indigenous sector than the strength of the foreign sector. And it is recognised that many of the foreign-owned plants are essentially high volume, production only operations (although sometimes requiring large numbers of highly-skilled, graduate-level employees). As such they are vulnerable as, for example, in electronics where the hardware becomes a commodity and industry trends emphasise software and other constituents of the value chain. In making comparisons, what is not known, but more important, is how Scottish affiliates stack up against other group affiliates elsewhere in Europe and the rest of the world. There are many unanswered questions here: if R&D and other value-adding activities are not located in Scottish plants, which other countries are favoured locations and why? Developing a much better understanding of corporate network performance within multinationals will be a key part of Scottish Enterprise/LiS after-care over the next decade.

  13.  A long-standing problem (which Scotland has shared historically with its major competitor Ireland) concerns weak linkages between the multinational affiliates and their suppliers, customers, competitors and advisers in Scotland. More generally, many foreign firms are not strongly networked within the wider business and policy communities in Scotland. Limited activity in R&D too has meant that relationships with unversities have chiefly been restricted to the supply of students. These weaknesses are a reflection of the continuance of hierarchical relations between parent firms and their Scottish affiliates; rather than heterarchical relations which promote connectivity, flexibility and creativity. Stimulating agglomerations of economic activity ("clusters" in modern, if misused, parlance) around the foreign-owned sector remains a major policy challenge.

  14.  There is evidence of a limited number of "developmental subsidiaries" (affiliates which have authority over design and development, purchasing and marketing as well as manufactring functions, and have a regional or global product mandate role) emerging from within the foreign-owned sector. While the explanations for their growth vary, successful performance and entrepreneurial local management are undoubtedly important8. There need to be many more developmental subsidiaries to make a significant impact on the innovative capacity of the economy. Moreover, such affiliates seem to be fragmented on a product and industry basis, and as such are not contributing greatly to sectoral clusters in Scotland.

  15.  While the above problems may only be solved within the framework of an integrated economic strategy, more could be done at a technical level to transfer knowledge from the foreign to the indigenous sectors. While many foreign affiliates have supplier development programmes, initiatives could be promoted to transfer knowledge of new management practices and procedures to the wider population of indigenous companies.

THE INDIGENOUS SECTOR AND OUTWARD INVESTMENT

  16.  The focus in the Committee's inquiry on both inward and outward investment is entirely appropriate in an era of globalisation. For a free trading nation like Scotland, integration into the global economy requires a two-way involvement. The liberalisation of markets abroad offers major new opportunities for Scottish companies which may be exploited most effectively through outward investment in place of or more normally alongside exports. If Scottish companies can operate successfully abroad, then the implication is that they are competitive against the best in the world.

  17.  In recognising the importance of global Scottish businesses, a note of caution is in order. If outward investment is to be an important contributor to the Scottish economy, then it is critical that headquarters' (HQ) functions and value adding activities are retained in Scotland. The requirements and prerequisites for doing this are essentially the same as those involved in encouraging the location of value adding functions in inward investing corporations. For Scottish companies, it means they need a reason to retain their HQ base in Scotland, in terms of access to attributes which they cannot gain elsewhere9. There is a strong case for the Scottish Parliament to work closely with Scottish business to constantly improve the home base, with the specific aim of enhancing competitiveness. The enhancement of Scottish productivity levels relative to competitor nations is critical for all businesses based in Scotland.

  18.  As noted above, low supplier and other linkages are partly a function of the branch plant character of much of the inward investment stock. Where local purchasing authority is delegated to the Scottish level, it commonly relates only to low value added, high transport cost items. And local capabilities, indeed, may either not exist to supply high value added intermediate products, or local suppliers are not internationally competitive. Increasing the contribution of inward investment thus requires an integrated approach directed at both foreign and domestic enterprises. But developing indigenous industry is one key issue in unlocking the potential of the overseas-owned sector and increasing its embeddedness in the economy. Many of the Scottish Enterprise initiatives focus on indigenous firms, and, within the constraints noted, the Scottish Business Group (formerly Manufacturing Services Group) within SE has undertaken valuable work in stimulating subcontract spend locally. The fact remains that there are deep rooted problems in managerial expertise and culture, investment and innovation which represent formidable barriers to progress.

 POLICY ISSUES

  19.  Many of the issues discussed above are addressed in the Scottish Enterprise Network Strategy (January 1999) 10 and in evidence to the Select Committee. Mention is made, for example, of attracting high value and knowledge-intensive activities into Scotland, by innovative targeting of new clients and projects; using the after-care programme to increase levels of expansion investment and securing more knowledge-intensive functions; identifying gaps in the supply chain which can be filled by Scottish companies or inward investors; applying a cluster approach to a range of sectors, including industries such as semiconductors where inward investment is substantial; and encouraging Scottish organisations to take advantage of international opportunities through exporting, partnerships and alliances, and outward investment. As authors of the memorandum we subscribe to these strategic thrusts, and the observations which follow aim to develop these with some specific comments on implementation issues.

INWARD INVESTMENT STRATEGY

  20.  There is a need for an integrated approach to economic development in Scotland in which inward investment is seen as a mechanism to facilitate the emergence of a knowledge-based, internationally competitive economy. Inward investment is not a panacea—it never was, but the large job creating effects of many projects in high tech industries (wrongly assumed to be always high tech projects) generated much publicity and gave inward investment a special aura. It also has created the (incorrect) impression that inward investment attracts the largest proportion of government funding for business support. The contribution of foreign-owned companies in assembly (branch plants) should not, conversely, be denigrated. And opportunities which exist in mature sectors and for assembly facilities should not be rejected (as suggested above, there are likely to be fewer such opportunities in any case). But Scotland needs to be repositioned as a location for inward investment. The focus would be on specific attributes and competences rather than generalised and price-based attributes, with the objective of creating a truly distinctive European base ("home" and "host"). Furthermore, a conscious policy effort should be made to extract the maximum benefit from inward investors in terms of products, services and knowledge.

  21.  A strategy for inward investment which emphasises the triple objectives of value added output, developmental potential and integration within the economy, requires a multi-faceted approach, involving:

    —  The attraction of value adding inward investment projects. These will continue to be most common among new investors to Europe. Such projects have always had development potential, but in the past expansions have often taken place elsewhere.

    —  Exploiting the development possibilities among existing investors for attracting value adding activities; or for outsourcing non core value adding operations etc.

    —  The attraction of inward investors seeking to build relationships within the economy. These potential relationships and networks may concern Scottish universities, Scottish subcontractors or customers and so on.

    —  Continuing to target (albeit with lower intensity) assembly facilities, to ensure that the employment contribution of the foreign-owned sector is sustained. Where possible, more attention should be given to the location of such facilities within unemployment blackspots in Scotland.

  22.  While overseas promotion continues to be crucial in this model—indeed, greater skills and sophistication are necessary—it is evident that much increased effort needs to be devoted to the after-care function. The remit is a very much broader and more sophisticated one than the present activity in LiS, even after its significant strengthening in recent years.

  23.  Greater efforts should be made to inform the public about economic and industrial matters in the era of globalisation and knowledge. It means education concerning the qualitative as well as quantitive contributions of inward investment. The publication of data relating to the quality of jobs created as well as or instead of numbers of jobs would be a starting point. Again, there should be conscious efforts to publicise the success of indigenous industry. Arguably, as noted above, there has been an excessive emphasis on inward investment projects.

INCENTIVES

  24.  Incentives have been an important part of Scotland's attraction policy in the past; perhaps too important since they have positioned the country as a low cost, volume assembler. Relatively speaking, Scotland's dependence on incentives has been higher than the UK as a whole; but probably comparable with other assisted regions in terms of proportions of projects attracting some form of financial support. There is now a growing momentum in favour of reform of Regional Selective Assistance (RSA-although it may only represent a minority share of support packages) because of its bias towards job creation11. A revised and more transparent system which is directed towards the encouragement of value adding activities and especially R&D is highly desirable; perhaps in the short term quality of jobs could be used as a criterion. More flexibility is probably also needed, for example, in terms of the additionality requirements, to make it easier for indigenous companies to gain access to RSA, but this needs further study.

  25.  As noted above, international trends suggest a bidding up of incentives. From a global or regional perspective, there is no question that incentives are wasteful. Although there is little likelihood of an international agreement to curb incentives, at least in the short to medium term, support should be given for any new initiatives in this direction in the World Trade Organization or European Union. Scotland should not act unilaterally in reducing incentives because of the damaging efforts on its competitive position (where the English regions and Wales will become increasingly competitive in the near future, as well as countries abroad). And investigation is required of Scotland's new competitors for value-added investment projects, before any revised mechanisms are considered. Nevertheless, if Scotland's incentive packages were to decline in line with those across Europe as a whole, this might not matter in the longer term providing the macro-economic climate remains more favourable in Scotland/UK than in continental Europe.

 CONCLUSIONS

  26.  Given the changes taking place in the international environment, the inward investment landscape in Scotland is likely to look very different and more volatile in the years ahead. The proposals presented in this memorandum are designed to ensure that Scotland secures its competitive position as a European base for foreign investors; while strong efforts are made to move out of the inward investment commodity business into higher value added manufacturing and, particularly, services. In respect of manufacturing, at least, the existing stock of investors will be extremely important in these efforts to move up-market. Stronger integration into the economy must also be a central objective of strategy (affecting both indigenous firms and foreign multinationals). And the underlying health of the economy (principally linked to a supportive macro-economic environment) is critically important for both inward and outward investors.

  27.  To implement these proposals, the role of LiS must inevitably change. A small, highly focused core team will still be necessary to develop long term relationships with potential investors and to compete successfully for new greenfield projects. But much activity will require greater business knowledge and acumen to understand multinational networks and build projects and alliances. Much of the work of LiS has had a sales and marketing emphasis. This will still be vital as the case for Scotland is not well understood, not least within Europe to say nothing of more distant countries of origin; and where it is known, it is primarly as a location for high volume manufacturing projects. In addition, however, more attention will have to be paid to how the present or potential investor operates as a business, since it is within this context that opportunities will increasingly arise. In that regard, partnerships and private sector teams and consulting firms are likely to become more necessary. Similarly, attention must be given to the quality and entrepreneuralism of management in inward investing companies—though this is a sensitive issue as to whether it can become a focus in a public agency.

  28.  In terms of employment and relative annual share of inward investment projects, Scotland is probably past its peak. There are grounds for contending that the strategic balance of policies directed towards inward investment and indigenous business growth is much better now than it was in 1980. Major Scottish Enterprise initiatives on the small business birth rate, commercialisation and technology based ventures have contributed to that and have commanded widespread support within the country. Nevertheless the effective promotion of both inward and outward investment remains critical for building strong linkages with the globalisation process. For the former, this memorandum advocates a more focused approach at a time when there is evidence from the strategic plans of Scottish Enterprise that it is being required to take on wider responsibilities than those associated with economic development. This is a worrying trend and it might be taken further as the Scottish Parliament passes new implementation challenges to its lead economic development agency, and slows decision making. If this were the case, there might need to be a rethink about how LiS is managed and by whom.

 NOTES

  1.  Committee on Scottish Affairs (1980), Session 1979-80, Inward Investment, Vol 1, 31 July.

  2.  N Hood and S Young (1982), Multinationals in Retreat: The Scottish Experience, Edinburgh University Press.

  3.  Scottish Affairs Committee (1998), Session 1997-98, Inward/Outward Investment in Scotland, Minutes of Evidence, "Memorandum submitted by the Scottish Office", 22 April.

  4.  N Hood and S Young (eds) (1999), The Globalization of Multinational Enterprise Activity and Economic Development, London: Macmillan.

  5.  MIGA is the Multilateral Investment Guarantee Agency, one of the World Bank group of organisations.

  6.  "Memorandum submitted by the Scottish Office", op cit, para 55.

  7.  Ibid, para 57.

  8.  J Birkinshaw and N Hood (1997), "An Empirical Study of Development Processes in Foreign-Owned Subsidiaries in Canada and Scotland", Management International Review, 37(4), pp 339-364.



 
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