Financial Services and Markets Bill - continued        House of Commons
SCHEDULE 14, FINANCIAL SERVICES OMBUDSMAN SCHEME - continued

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  PART II
  THE SCHEME OPERATOR
 
Establishment by the Authority
     2. - (1) The Authority must establish a body corporate to exercise the functions conferred on the scheme operator by or under this Part.
 
      (2) The Authority must take such steps as are necessary to ensure that the scheme operator is, at all times, capable of exercising those functions.
 
 
Constitution
     3. - (1) The constitution of the scheme operator must provide for it to have-
 
 
    (a) a chairman; and
 
    (b) a board (which must include the chairman) whose members are the scheme operator's directors.
      (2) The chairman and other members of the board must be persons appointed, and liable to removal from office, by the Authority (acting, in the case of the chairman, with the approval of the Treasury).
 
      (3) But the terms of their appointment (and in particular those governing removal from office) must be such as to secure their independence from the Authority in the operation of the scheme.
 
      (4) The powers of the scheme operator include power to do anything which is necessary for, or incidental or conducive to, the performance of functions conferred on it by or under this Act.
 
      (5) The function of making voluntary jurisdiction rules under section 199 and the functions conferred by paragraphs 4 to 6, 8, 10 or 15 may be exercised only by the board.
 
      (6) The validity of any act of the scheme operator is unaffected by-
 
 
    (a) a vacancy in the office of chairman; or
 
    (b) a defect in the appointment of a person as chairman or as a member of the board.
 
The panel of ombudsmen
     4. - (1) The scheme operator must appoint and maintain a panel of persons, appearing to it to have appropriate qualifications and experience, to act as ombudsmen for the purposes of the scheme.
 
      (2) A person's appointment to the panel is to be on such terms (including terms as to the duration and termination of his appointment and as to remuneration) as the scheme operator considers-
 
 
    (a) consistent with the independence of the person appointed; and
 
    (b) otherwise appropriate.
 
The Chief Ombudsman
     5. - (1) The scheme operator must appoint one member of the panel to act as Chief Ombudsman.
 
      (2) The Chief Ombudsman is to be appointed on such terms (including terms as to the duration and termination of his appointment) as the scheme operator considers appropriate.
 
 
Deputy ombudsmen
     6. - (1) The scheme operator may appoint such persons as it considers appropriate, in the light of their qualifications and experience, to act as deputy ombudsmen.
 
      (2) A deputy ombudsman's appointment is to be on such terms (including terms as to the duration and termination of his appointment and as to remuneration) as the scheme operator considers-
 
 
    (a) consistent with the independence of the person appointed; and
 
    (b) otherwise appropriate.
 
Status
     7. - (1) The scheme operator is not to be regarded as exercising functions on behalf of the Crown.
 
      (2) The scheme operator's board members, officers and staff are not to be regarded as Crown servants.
 
      (3) Appointment as Chief Ombudsman or to the panel or as a deputy ombudsman does not confer the status of Crown servant.
 
 
Annual reports
     8. - (1) At least once a year-
 
 
    (a) the scheme operator must make a report to the Authority on the discharge of its functions; and
 
    (b) the Chief Ombudsman must make a report to the Authority on the discharge of his functions.
      (2) Each report must distinguish between functions in relation to the scheme's compulsory jurisdiction and functions in relation to its voluntary jurisdiction.
 
      (3) Each report must also comply with any requirements specified in rules made by the Authority.
 
      (4) The scheme operator must publish each report in the way it considers appropriate.
 
 
Guidance
     9. The scheme operator may publish guidance consisting of such information and advice as it considers appropriate and may distribute it free of charge.
 
 
Budget
     10. - (1) The scheme operator must, before the start of each of its financial years, adopt an annual budget which has been approved by the Authority.
 
      (2) The scheme operator may, with the approval of the Authority, vary the budget for a financial year at any time after its adoption.
 
      (3) The annual budget must include an indication of-
 
 
    (a) the distribution of resources deployed in operation of the scheme, and
 
    (b) the amounts of income received or anticipated from fees,
  distinguishing between the scheme's compulsory and voluntary jurisdiction.
 
 
Exemption from liability in damages
     11. - (1) No person is to be liable in damages for anything done or omitted in the discharge, or purported discharge, of any functions under this Act in relation to the compulsory jurisdiction.
 
      (2) Sub-paragraph (1) does not apply-
 
 
    (a) if the act or omission is shown to have been in bad faith; or
 
    (b) so as to prevent an award of damages made in respect of an act or omission on the ground that the act or omission was unlawful as a result of section 6(1) of the Human Rights Act 1998.
 
Privilege
     12. For the purposes of the law relating to defamation, proceedings in relation to a complaint which is subject to the compulsory jurisdiction are to be treated as if they were proceedings before a court.
 
 
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Prepared 18 November 1999