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Mr. Menzies Campbell: To ask the Secretary of State for Defence if he will list (a) those targets of the Ships Support Agency for 1998-99 which (i) were and (ii) were not achieved, giving the factors affecting the outcome in each case and (b) action taken by the agency to improve target achievement performance in 1999-2000; and if he will make a statement. [111737]
Dr. Moonie: This is a matter for the Chief Executive of the Ships Support Agency. I have asked the Chief Executive to write to the right hon. and learned Member.
Letter from John Coles to Mr. Menzies Campbell, dated 6 March 2000:
I am replying to your question to the Secretary of State for Defence in which you asked for a list of those targets for the Ships Support Agency for 1998-99 which were achieved and those which were not, giving the factors affecting the outcome in each case. You also asked for details of the action taken by the Agency to improve target achievement performance in 1999-2000. This matter falls within my area of responsibility as Chief Executive of the Ships Support Agency.
The information that you seek, including a list of the initiatives we are pursuing to improve our performance, is contained in my Agency's Annual Report and Accounts for 1998/99, in particular in the Section entitled Review of Performance. A copy of the report is held in the Library of the House.
In addition to the initiatives referred to in the Agency's report, the introduction of Smart Procurement and the establishment within the Agency of a number of Integrated Project Teams will help to streamline the acquisition and support process from cradle to grave. These too are expected to contribute to improvements in performance, if not in 1999-00, then in the following and subsequent financial years.
Mr. Menzies Campbell: To ask the Secretary of State for Defence if he will list (a) those targets of the Queen Victoria School for 1998-99 which (i) were and (ii) were not achieved, giving the factors affecting the outcome in each case and (b) action taken by the agency to improve target achievement performance in 1999-2000; and if he will make a statement. [111758]
Dr. Moonie: This is a matter for the Chief Executive of the Queen Victoria School. I have asked the Chief Executive to write to the right hon. and learned Member.
Letter from Brian Raine to Mr. Menzies Campbell, dated 6 March 2000:
6 Mar 2000 : Column: 491W
I am replying to your question to the Secretary of State for Defence, about the targets for Queen Victoria School, as this falls within my area of responsibility being the Chief Executive of the Agency.
It is pleasing to report that Queen Victoria School achieved all its Key Targets for 1998-99 and the results of that financial year's performance were included in the Annual Report and Accounts which were laid before Parliament on 26th July 1999. For your ease of reference, I am providing extract details of the Key Targets at Annex A.
The Agency's Key Targets (KTs) are reviewed annually by the Board of HM Commissioners for the School and the Adjutant General's staff, to ensure targets are taut, realistic and demanding. No changes to the School's academic targets (KTs 1 - 3) are planned for the year 1999-2000, since these are considered sufficiently
challenging by HM Commissioners, who have taken advice from HM inspectors. In line with the continuing drive for efficiency, the School's per capita rate which has remained largely unchanged fro 1999/2000, will be set at a lower and more challenging target for 2000/01. In addition the income generation target has been reviewed and a more challenging target is being proposed for 2000/01.
Key Targets Achieved for 1998/99
Target 1
Achieve a staying on rate at School for S4 to S5 of at least 68% based on a 3-year trend.
This target was achieved in that 69% stayed on from S4 to S5.
Target 2
Exceeded by 2% the average percentage pass rate for all Scottish presentations obtaining 5 or more Credit awards at Standard Grade.
This target was achieved in that 34% attained at least 5 Credit awards at Standard Grade. The National average was 30 %.
Target 3
Achieve a percentage of the presentations at Higher Grade achieving A to C grade greater than or equal to the Scottish average based on a 3-year trend.
Based on the last 3 years the School average was 69% which is the same as the National average: thus the target was achieved.
Target 4
To achieve a pupil per capita cost of no more than £17,246 (at 1997/98 prices) by March 1999. 1997/98 target was £17,420.
This target was achieved. The pupil per capita cost was £14,458.
Target 5
To generate commercial income to the School of at least £20,000.
This target was achieved. Commercial income of £22,984 was generated.
Mr. Menzies Campbell: To ask the Secretary of State for Defence if he will list (a) those targets of the Army Base Repair Organisation for 1998-99 which (i) were and (ii) were not achieved, giving the factors affecting the outcome in each case and (b) action taken by the agency to improve target achievement performance in 1999-2000; and if he will make a statement. [111766]
Dr. Moonie: This is a matter for the Chief Executive of the Defence Army Base Repair Organisation. I have asked the Chief Executive to write to the right hon. and learned Member.
Letter from J. R. Drew to Mr. Menzie Campbell, dated 6 March 2000:
6 Mar 2000 : Column: 492W
I am replying to your Question to the Secretary of State for Defence about (a) those targets of the Army Base Repair Organisation (ABRO) for 1998/99 which (i) were and (ii) were not achieved, giving factors affecting the outcome in each case and (b) the action taken by the agency to improve target achievement performance in 1999/00. This falls within my area of responsibility as Chief Executive.
The performance of the Agency against its Key Targets is published each in the ABRO Report and Accounts; a document that receives wide distribution to those within ABRO's sector of the defence community. In 1998/99 ABRO was set the five key targets listed at the Annex to this letter and achieved the required level of performance against all but one of them.
In 1999/2000 ABRO has continued to focus on the delivery of service to the Armed Forces. At the same time, following the announcement in the Strategic Defence Review that ABRO should
become a Trading Fund, a challenging change programme is being pursued to get the Agency to where it needs to be in order to vest as a Trading Fund. The Agency is on target to commence shadow trading with the Ministry of Defence on a progressive basis from April 2001. Formal Trading Fund Vesting is planned for April 2002. A full record of Agency activities and progress, including performance against its targets, will be included in the Report and Accounts for the year ending 31 March 2000, which will be available later in the year. I will ensure that you receive a copy.
ABRO Performance against its key targets for 1998/99:
Key target 1--Throughput Target
To deliver a responsive service which matches the needs of the customer in peace and for operations to the agreed timeliness, quantity and quality criteria, to the maximum extent possible with available resources.
Result--achieved
Key target 2--Financial Performance Target
To remain within ABRO's allocated budget
Result--not achieved
The allocated cash budget for the Agency was £141.6M, while spend amounted to £144.8M, which was 2.3% over allocation. This exceeds the +/-1.5% tolerance set as the performance indicator for this target. However ABRO deliberately brought forward planned capital expenditure from 1999/00 to 1998/99 and this action contributed to higher budgetary level requirements. Consequently, it had an unfortunately effect upon the ABRO key target.
Key target 3--Efficiency Target
To reduce the ratio of labour costs to hours of production by 2% from those of the averaged last three years.
Result--achieved
Key target 4--Quality Target
To deliver objective measures of customer satisfaction
Result--achieved
Key target 5--Milestone Target
To deliver an Implementation plan embracing the endorsed recommendations from the Agency and ES Next Steps Reviews.
Result--achieved.
Mr. Menzies Campbell: To ask the Secretary of State for Defence if he will list (a) those targets of the RAF Logistic Support Services for 1998-99 which (i) were and (ii) were not achieved, giving the factors affecting the outcome in each case and (b) action taken by the agency to improve target achievement performance in 1999-2000; and if he will make a statement. [111757]
Dr. Moonie: This is a matter for the Chief Executive of the Logistics Support Services Agency. I have asked the Chief Executive to write to the right hon. and learned Member.
Letter from K. A. Bradshaw to Mr. Menzies Campbell, dated 6 March 2000:
6 Mar 2000 : Column: 493W
Parliamentary questions from the right hon. Menzies Campbell CBE QC MP (Liberal Democrats) (Fife North East) concerning the achievement of logistics support services agency key targets:
I am replying to your Question to the Secretary of State for Defence about achievement of Logistics Support Services Agency
(LSSA) key targets as the matter falls within my area of responsibility. I have numbered the replies to match your questions.
a. LSSA targets
(1) Achieved:
Percentage | |||
---|---|---|---|
1998-99 | |||
Serial | Key target from LSSA corporate plan | Target | Outturn |
1. | To produce deliverables by the target date agreed with the sponsor | 85 | 89 |
2. | To deliver outputs at the cost agreed with the sponsor | 80 | 81 |
3. | To produce deliverables to the sponsor's complete satisfaction | 90 | 97 |
This year was the first that pan-agency performance targets were set. As we had no knowledge of what was achievable, the targets were tentative. Nevertheless, the targets at serials 1 to 3 were all achieved.
(2) Not Achieved
1998-99
Serial Key target from LSSA corporate plan Target Outturn
4. To achieve a reduction in the cost of a productive hour 3 See below
It was not possible to ascertain the reduction in the cost of a productive hour in 1998-99 because there was no agency-wide system available to record man-hours. Although the LSSA Task and Resource Accounting Management (TRAMS) System was introduced to perform this function, its roll out was delayed by technical problems.
b. Action taken:
The targets for 1999-2000 in the Corporate Plan, which has been placed in the library of the House, remained the same as those for 1989-1999. This was recognition of the immaturity of our target setting. However, the 2000-2001 targets had been made more challenging as follows: serial 1--90%, serial 2--85%, serial 3--92%. The target for serial 4 remained unaltered at 3%. However, TRAMS is now is use in the majority of LSS business areas and the data recorded during 1999-2000 will establish a productive hour baseline for future years.
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