Select Committee on Culture, Media and Sport Minutes of Evidence


Examination of Witnesses (Questions 400 - 419)

WEDNESDAY 12 JULY 2000

LORD FALCONER OF THOROTON, MR BRIAN LEONARD AND MS CLARE PILLMAN OBE

  400. But who decided that there should be one chief executive to run the whole show?
  (Lord Falconer of Thoroton) Well, that was a decision taken by the board of the Dome company in January 1997.

  401. Why did you not come to the decision that there should have been two chief executives, one to get everybody ready by 31 December—which Jennie Page did extremely well and everybody accepts that—but another chief executive for the content and from the artistic and the customer attraction point of view? Lots of people are beginning to say that should have happened. It is easy after the event but do you agree that it would have been better? I think everybody was exhausted. A target date like 31 December was a tremendous date to meet with the whole of the world looking at it so naturally people were going to be exhausted even if there had not been problems. Would it not have been better if there had been another team already up and running and having started?
  (Lord Falconer of Thoroton) I think there are two separate points there. First of all, should we have had some sort of creative director to deal with the creative aspects?

  402. In fact, somebody like and alongside Jennie Page with certain responsibilities, 12 months before the opening.
  (Lord Falconer of Thoroton) We had people who were experienced in running visitor attractions who were part of the team. It became obvious in the early part of this year that the skills you need for running, as it were, a big construction project were totally different from the skills needed to run a visitor attraction. I think it would have been, with the benefit of hindsight, much better if one could have, as it were, transited to that position with effect from 1 January in the year 2000, and with the benefit of hindsight I think you might be right in relation to that.

  403. It is easy with hindsight, but we did have a witness who said that what it lacked was somebody who was experienced in visitor attractions. The Chairman has outlined very well that Disney Paris failed anyway, with all the experts, but, nevertheless, we did have a witness at the beginning who said that there was a lack there.
  (Lord Falconer of Thoroton) During the year 1999 there was an operations director who had experience of being the operations director of a visitor attraction, but I think what was needed was that the leadership at the executive level of the company from the moment the visitor attraction opened should be led by somebody who had that experience and who had that focus. What PY has done—and you can form your own view about this having met him—is focused on running the business with a focus on making sure that it runs to help the visitor. In a sense, that is what the focus should have moved from, from the end of the construction site to the first opening, and that is what happened when PY came in February.

  404. Probably 12 months too late, many people would say. In a way, because the decision was taken much too early, it looked as if Jennie Page is being blamed for something that—
  (Lord Falconer of Thoroton) She is one of the major architects of the success of building the Dome and getting it there and on budget.

  405. Can I move on to the legacy, before we run out of time. Over the period of the different inquiries we have had we have duly made reference to the value of your share, asking you when you came if you had an added increase and added value in the four or five weeks since you had taken over. I asked Peter Mandelson at the beginning, because I reckoned (and, again, it was a joke) that the Stock Exchange would have stopped the company trading ... but then it got to the point where it seemed to be fine. If I come back to the value of the share—again, in joke terms—really, the value of the share now is what—putting aside the trading to the end of this fiscal year, which is almost decided for us and nobody is going to change it too much—the value of the share is what the successor company pays for it. It seems so plain to me that the value of the Dome is not the roof and the structure, it is the advertising value; most of its value is because of the amount of publicity there has been. I cannot see that one of the companies who is going to try and attract high-tech business into the Dome can get any more than one-twenty-fifth of the value that a company using the Dome again as an icon to attract customers to come could. I would have thought that one company would have been willing to pay 25 times as much as the other. Is it not true that a commercial company will come and operate—they are only drawn in by the prospect of good business, but I cannot see what difference it makes to-high-tech companies whether they are under a dome or in a factory unit north of Wembley, whereas the other company relies completely on the worldwide knowledge of the Dome. I would have put the value at 25 times different.
  (Lord Falconer of Thoroton) I obviously cannot comment on what the particular bids are, at the moment. I agree with your basic proposition that the value of the Dome is, at least in very substantial part, determined by how the commercial market views it as being a commercial draw. One bid, as you know, is a visitor attraction and, inevitably, if there is an existing visitor attraction there that is attracting 5 or 6 million visitors in a year, that means there is an already established market that they will be attracted by. However, the other bid which is for, as it were, a 24-hour city, with high-tech businesses and offices there, they are also very influenced by the fact that the Dome is a place that people have shown that they are prepared to come to; they have shown they are prepared to come to it because they are attracted to the idea of the Dome and because of the good transport infrastructure, and because it is a famous, iconic building. That, as has been seen from the bids (I cannot give you the detail of it, for obvious reasons) has been shown to have real commercial value. Because of what has been achieved so far, in terms of visitor numbers, the market believes that the Dome is something that is an attractive commercial proposition—whether it be as a high-tech business, 24-hour city, or whether it be a visitor attraction.

  406. You are going to get a lot of money for the shareholding.
  (Lord Falconer of Thoroton) I would not like to speculate about that, but I can tell you that the bids are good, strong bids. I notice that there is another person trying to get on to the short-list, and I take that as an indication that the market out there is keen for commercial reasons to get hold of the Dome. Could I make it clear that I get no money, by the way, personally, from the share. As I am not personally liable. When I last came before this Committee I said that when I first became a shareholder I was asked to sign a document transferring the share out of my possession. This was on the day I got it. I asked why that was and they said "Oh, well, if you were killed you would not want your wife to inherit the share of the Millennium Dome". The next day in The Daily Telegraph there was a headline which said "Dome Minister in death duties dodge".

Chairman

  407. On the other hand, it would be quite nice to have the Dome in the family.
  (Lord Falconer of Thoroton) My family would agree with that.

Mrs Organ

  408. You said that you do not believe that the public are clear about "What do they get when they get there", and that that has been one of the problems. When you were first appointed as Minister to oversee the Dome, did you have a vision about what it was that people—the public—were going to get when they got there? What was this visitor attraction, this experience—apart from the iconic building—that they are actually getting?
  (Lord Falconer of Thoroton) The vision was of an experience that was going to be both educational and inspirational but, above all, fun. It was going to express, and does express, what the country could achieve in the 21st Century, and it would do it by a vast range of things like the Show and the various Zones that would focus on the various aspects of life, like Journey—which is travel—or Self-Portrait—which is looking at Britain today.

  409. You had in your mind a clear vision of what the public were going to get?
  (Lord Falconer of Thoroton) Yes, because it was described to me. The comparison I was making was that if you compare it with Disneyland, people when they think of Disneyland think of, as it were, white knuckle rides. We are not offering a theme park like that. Nor are we offering a static museum. It is something innovative, new and unique, and it is because it is new and different from a museum or a theme park that it is difficult to create a picture in people's minds of what it is.

  410. Are you satisfied that what we have ended up with is very close to that vision?
  (Lord Falconer of Thoroton) Yes, yes.

  411. Did you have any influence, then, on the design? In earlier questioning you said you had views but you did not veto anything. How could youdeliver your vision if you did not have an influence and an input on the content of the Dome?
  (Lord Falconer of Thoroton) The contents of the Dome and what the vision was had been set, indeed, before this Government came to power. It was there in the plans for the Dome, which were, as it were, finally put down in detail by March 1997. Theywere taken up by this Government, and what Ihave described—namely, something that is inspirational—

  412. So it was not your vision; you inherited it because it was already in place?
  (Lord Falconer of Thoroton) Yes. You asked me what I thought was going to be in the Dome, and what my understanding of it was, and that was what I thought.

  413. You took the inherited vision and that sort of fitted what your vision was, and you believe that that is what we have.
  (Lord Falconer of Thoroton) I became a shareholder in a process that was going on, as it were.

  414. You say you did not veto anything, but you did express some views. Did you ever express any view about the cost of the Body Zone at £21.24 million? Let us go back to what Guy Hands said in evidence to us when he said the cost of the Body Zone was £30 million? Did you ever express anything about the cost of some of the exhibits in the Zones?
  (Lord Falconer of Thoroton) My responsibility in relation to it was to ensure that the budget was kept; that the costs were kept within a reasonable budget. Precisely how much was spent on one thing or another was a matter for the company to decide. The Body is one of the most significant—in terms of public knowledge—Zones in the Dome, and I can see that more money would be spent on something like that which is, both in its external appearance and in its internal appearance, one of the things that draw people to the Dome. It is not surprising that it was, perhaps, more expensive than other Zones.

  415. I would say to you, would you not agree, it is very large and very obvious when you go into the Dome, but the experience of walking through takes you 2, 3 or 4 minutes, if there are not many queues, and I do not know if it made the earth move for me or if I learned a huge amount about how my body works. Would you agree?
  (Lord Falconer of Thoroton) I do not know about what you learned about how your body works, but I think the whole conception is very spectacular. I think what you get when you go into the Body Zone is an experience which is both educational but, also, exciting, amusing—unique. There are different views about it. Some people absolutely love it, some people are really terrified when they see that huge heart above them.

  416. Are all the Zones good value for money?
  (Lord Falconer of Thoroton) They appeal, very many of them, to different people who come to the Dome. I think they are good value for money because, when you look at the whole grouping of the Zones, they are something that has provided the vast majority of people who come with a very good day out.

  417. Just two other small questions. You said that you wanted to give the million free school tickets to reach out to those who otherwise would not have gone. Was it your decision, then, that the million school tickets should also be issued to children from independent schools?
  (Lord Falconer of Thoroton) It was a decision made by the Dome that that was the position, and it was done on the basis that it would not be either possible or lawful to discriminate between independent and non-independent schools.

  418. Do you think that was the right decision, when we are talking about access?
  (Lord Falconer of Thoroton) Yes, I think it was.

  419. Children that have gone from my constituency and have taken free tickets tend to be children that, for one reason or another, would not have been able to afford to travel all the way from the Forest of Dean. Do you think it was right that children from independent schools in Wimbledon, for instance, would get free tickets?
  (Lord Falconer of Thoroton) I think your experience in your constituency is similar to the experience in most of the country where it is schools that would not otherwise have thought of going because there was a charge, but which, as a result of the free school offer, decided to consider it and then decided to go.


 
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