| Phase 1:Developing the framework and exposure of issues
|
| A | Initial quality costing return—to identify the scale of potential new obligations
| May 1997 |
| B | JR97—annual return and accounts for 1996-97 and additional data to support comparative efficiency studies
| July 1997 |
| C | Capital maintenance return—to extend the pilot work by seven companies to an industry-wide database
| [Autumn 1997] |
| D | Main quality costing return—to quantify the cost implications of potential environmental and drinking water obligations and summarise initial views of customers and interested parties to inform the Director's open letter to the Secretaries of State
| February 1998 |
| E | Supply/demand submission—to set down proposals for matching supply and demand in the light of a full supply/demand appraisal, economic level of leakage, tariffs etc
| [June 1998] |
| F | JR98—annual return and accounts for 1997-98 and additional data to support comparative efficiency studies
| Early July 1998 |
| G | Cost base—to inform comparative capital works costs across the companies
| [late July 1998) |
| H | Asset inventory and system serviceability—to report on zonal studies of the systems, their serviceability and the audit of the current asset stock, its value, condition and age profile, with particular reference to the changes since 1992-93
| [late July 1998] |
| I | Customer consultation and strategic options return—to report on the results of customer consultation and identify the key options in the trade-off of service delivery and customer bills
| Early August 1998 |
| Phase 2:Decisions and determinations
|
| J | Update of quality costing—to refine the costs of environmental and drinking water obligations in the light of Secretary of State guidance
| [November 1998] |
| K | Draft business plan—to support the company's application for price limits
| By 9 April 1999 |
| L | JR99—annual return and accounts for 1998-99
| Early June 1999 |
| M | Company representations on the draft determination
| September and
October 1999 |
| Phase 3:Implementation |
| N | The monitoring (AMP3) plan—to set down the business plan for the price limit period—outputs, activities, expenditure and customer bills
| [Mid February 2000] |
