Select Committee on Environmental Audit Minutes of Evidence


Annex 3

Ofwat INFORMATION NOTE NO 35A[4]

SERVICEABILITY OF THE WATER MAIN AND SEWER NETWORKS IN ENGLAND AND WALES UP TO MARCH 1999

SERVICEABILITY TO CUSTOMERS

The water and sewerage companies are required to maintain their extensive networks of water mains and sewers so that they can provide services to current and future customers. This note deals with the serviceability of underground water main and sewer networks. Note 35B deals with the serviceability of assets generally found above ground, such as water and sewage treatment works.

  At each periodic review of price limits, Ofwat assesses each company's outputs in recent years and its plans for the future maintenance of underground networks. Future price limits are set at a level that provides for sufficient maintenance of the networks.

  Ofwat's assessment is based on the concept of serviceability to customers. Ofwat examines the overall trends in a range of indicators that describe the performance of the underground networks in delivering services to the customer. By examining the trends over several years, Ofwat can make a judgement as to whether the capital maintenance carried out by the company over the period has resulted in stable, improving or deteriorating services to customers.

    —  If the assessment shows stable serviceability then Ofwat's initial judgement would be that a continuation of past levels of capital maintenance activity should be sufficient for the next price limit period.

    —  If the assessment shows improving serviceability then Ofwat's initial judgement would be that slightly lower levels of capital maintenance activity should be sufficient to deliver stable serviceability in the next price limit period.

    —  If the assessment shows deteriorating serviceability then Ofwat's initial judgment would be that past levels of maintenance activity have not been adequate. A decline in serviceability would be considered a serious shortfall in company performance. The company would need to rectify the shortfall as a matter of urgency, but slightly higher levels of maintenance activity might be needed in the future once the shortfall had been eliminated.

  Ofwat's assessment is that, overall, the serviceability of underground water main and sewer networks is stable and, in some companies, it is improving. This suggests that at an industry level, a continuation of current levels of capital maintenance activity should be sufficient to maintain serviceability to customers in the next price limit period (2000-05).

  Indeed continuing improvements in efficiency and more accurately focused work using better information systems now available, mean that a continuation of the current level of capital maintenance will enable the companies to improve services to customers.

  Ofwat's approach based on serviceability to customers is a top-down method that provides a strong and coherent challenge to the detailed asset management plans of the companies. These asset management plans need to link serviceability to customers with information on the performance and condition of individual assets or elements of the networks so that such capital maintenance is carried out as is economic to do so.

THE SERVICEABILITY OF THE WATER MAIN NETWORKS

  The key indicators that Ofwat uses to decide whether a company is maintaining the serviceability of its water main networks are as follows:

Extent of low pressure problems (DG2)

  Assessments of the number of properties at risk from receiving unacceptably low pressure have been made for a long time. This aspect of serviceability shows a steady improvement. Data is now more robust.

Number of bursts

  Bursts show an improving trend in recent years. Bursts have continued to recover from a peak in 1995-96 when very unusual climatic condition (a severe and prolonged drought and a deep freeze followed by a rapid thaw) disrupted the trend.

Scale of interruptions of supplies to customers (DG3)

  Unplanned interruptions to supplies greater than 12 hours show an improving trend in recent years, except for 1995-96 as above.





    —  Quality compliance:  There has been a stable trend in this aspect of serviceability over the last five years. Within distribution systems, unlined iron mains create non-compliance problems. Focused work on these mains has reduced the percentage of distribution zones where these problems exist (down to 21 per cent in 1998 with only 1.7 per cent of samples failing).

  See Figure 1 for overall trends in water mains serviceability.

THE SERVICEABILITY OF THE SEWER NETWORKS

  The key indicators that Ofwat uses to decide whether a company is maintaining the serviceability of its sewer network are as follows:

    —  Properties flooded because of insufficient sewer capacity (DG5):  This trend, variable in the past, has been broadly stable since 1990.

    —  Number of sewer collapses:  This trend is reasonably stable.

    —  Number of pollution incidents occurring at combined sewer overflows and sewers:  This trend is reasonably stable. This is a new serviceability indicator and has been introduced to complement the other indicators give a more complete picture of service to customers.

  See Figure 2 for overall trends in sewer serviceability.

THE 1999 PERIODIC REVIEW

  Ofwat set price limits for 2000-05 to provide for sufficient maintenance of the water main and sewer networks such that a prudent and well-managed water company would be able to achieve stable serviceability to customers. In accepting the price limits, companies are committed to carrying out sufficient maintenance to achieve stable or improving serviceability to customers.

  Each company had the opportunity to appeal to the Competition Commission if it considered the price limits insufficient for it to meet its obligations while providing a reasonable return to its shareholders.

THE UNDERGROUND ASSET STOCK

  In August 1998, each company provided an assessment of its asset stock as at March 1998 in the Asset Inventory and System Performance submission. In April 1999, each company was given the opportunity to update its asset stock assessment in the Business Plan submission. Here the company could report its latest assessment of assets as of March 1998 where changes had arisen from the reassessment of unit costs, the completion of further asset stock surveys and the resolution of outstanding issues with the Reporter.

  The Business Plan assessments of the water main and sewer networks were updated in accordance with the standardised reporting requirements issued by Ofwat in submission H. The updated company assessments were reviewed and challenged by independent reporters.

  The updated information provided by the companies has been aggregated to create an industry picture of the water main and sewer networks covering the asset stock, its valuation, its condition and its individual performance (see Tables 1 and 2 below). The information has been compared with that set down in Information Note 35, that summarises the asset stock as reported by companies in the 1994 Strategic Business Plans.

Table 1

WATER MAIN NETWORKS (as at March 1998) ASSET STOCK

<=300 bore (km)
<=600 bore (km)
<=900 bore (km)
>900 bore (km)
Total Stock (km)
Gross MEA (£bn)
245,000
51,000
21,000
8,000
325,000
£39bn
ASSET CONDITION
Grade 1
Grade 2
Grade 3
Grade 4
Grade 5
Proportion
46%
31%
12%
6%
5%
ASSET PERFORMANCE 72% performing satisfactorily or better

Notes:

MEA value in this table is in 1999 prices.

Notes on Condition Grades for water mains:

Condition grade 1:  No failures, fully complies with modern standards.

Condition grade 2:  No significant failures (minimal impact on service performance), not quite consistent with modern standards.

Condition grade 3:  Deterioration beginning to be reflected in service levels or increased operating costs.

Condition grade 4:  Considerable corrosion affecting service performance, nearing end of useful life, frequent bursts.

Condition grade 5:  Substantially derelict and source of service problems, no residual life.

  The gross replacement cost of all the potable water mains with modern equivalent assets (MEA) was estimated by the companies to be about £39 billion. Around 11 per cent of the potable water mains were assessed to be in relatively poor condition (condition grades 4 and 5) compared to 9 per cent reported as being in poor condition in 1993.

  Many companies have attributed small changes in the reported proportion of water mains in poor condition over the last five years to improvements in their management information systems and reporting methods. Analysis of the companies' Business Plans confirm Ofwat's assessment that there is no evidence of a significant deterioration in the condition of the aggregate potable water main network stock.

  The proportion of potable water mains assessed to be satisfactory is smaller than that stated in 1994. One reason for this is that many water companies now have a better knowledge of the performance of elements of their networks. It should be noted that around 7 per cent of the water main networks are likely to be improved as part of the water quality programme between 2000 and 2010.

Table 2A

SEWER NETWORKS (as at March 1998) CRITICAL SEWERS—ASSET STOCK

<=150 bore (km)
<=300 bore (km)
<=600 bore (km)
<=900 bore (km)
>900 bore (km)
Total Stock (km)
5,900
27,800
18,800
7,900
9,400
69,800
CRITICAL SEWERS—ASSET CONDITION Grade 1
Grade 2
Grade 3
Grade 4
Grade 5
Gross MEA (£bn)
60%
17%
13%
8%
2%
£43bn
CRITICAL SEWERS—ASSET PERFORMANCE 94% performing satisfactorily or better


Table 2B

SEWER NETWORKS (as at March 1998) NON-CRITICAL SEWERS—ASSET STOCK

<=150 bore (km)
<=300 bore (km)
<=600 bore (km)
Total Stock (km)
98,000
116,000
18,000
232,000
NON-CRITICAL SEWERS—ASSET CONDITION Grade 1
Grade 2
Grade 3
Grade 4
Grade 5
Gross MEA (£bn)
58%
19%
13%
8%
2%
£61bn
NON-CRITICAL SEWERS—ASSET PERFORMANCE 94% performing satisfactorily or better

Notes:

MEA values in sewer tables are in 1999 prices.

Notes on Condition Grades for sewers:

Condition grade 1:  No structural defects.

Condition grade 2:  Minor cracking in brick sewers but no deformation or loss of bricks, line and level as built; for other sewers some circumferential cracking or moderate joint defects.

Condition grade 3:  Some deformation in brick sewers, displaced bricks, occasional connection defects; for other sewers some deformation (up to 5 per cent), cracking or fractures or joint defects or minor loss of level or badly made connections.

Condition grade 4:  Deformation in brick sewers up to 10 per cent, some brick loss or moderate loss of level; for other sewers deformation of up to 10 per cent, cracked or fractured or serious loss of level.

Condition grade 5:  Collapsed or severely deformed sewers or missing inverts or extensive areas of missing fabric/bricks.

  The gross replacement cost of sewers with modern equivalent assets was estimated by the companies to be about £104 billion. Around 10 per cent of sewers were assessed to be in relatively poor condition (condition grades 4 and 5). Analysis of the companies' Business Plans confirm Ofwat's assessment that the current levels of sewer maintenance have been sufficient to maintain the overall condition of the aggregate sewer stock.

RECENT ACTIVITY LEVELS

  The aggregate activity in kilometres on the potable water network over the last eight years is summarised in Table 3. This includes work to improve quality compliance as well as that necessary just to maintain the water networks.

Table 3

ACTIVITY ON POTABLE WATER NETWORK

Activity
1991-92
1992-93
1993-94
1994-95
1995-96
1996-97
1997-98
1998-99
Relining
2,642
2,077
2,011
2,037
1,380
1,896
2,380
1,899
Renewal
2,442
2,359
2,187
2,330
2,739
3,329
3,490
3,893
New Mains
2,808
1,953
1,787
1,809
1,635
1,670
1,549
1,248
Total Activity
7,983
6,481
6,078
6,270
5,849
6,894
7,419
7,040


  The aggregate activity in kilometres on the critical sewer network over the last eight years is summarised in Table 4 below.

Table 4

ACTIVITY ON CRITICAL SEWERS

Activity
1991-92
1992-93
1993-94
1994-95
1995-96
1996-97
1997-98
1998-99
Renovation
131
89
59
80
104
143
178
182
Replacement
165
146
111
68
76
105
92
80
New Sewers
507
455
334
350
228
272
212
372
Total Activity
803
690
504
498
408
520
482
634


ACCOUNTING TREATMENT FOR NETWORK ASSETS

  In the late 1980s, the water industry in England and Wales adopted renewals accounting for the very long-lived network assets (called infrastructure assets). This was a move away from conventional depreciation based on assumed asset lives. The actual age of network assets has little or no impact on whether they are performing satisfactorily or are in need of routine maintenance, renovation or replacement. Renewals accounting is based on an operational assessment of activity needed to maintain the serviceability of the underground infrastructure over a reasonably long period (15 to 20 years).

  An operational assessment is made by each company to estimate the long-term capital maintenance needed to maintain the networks. For accounting purposes, this is averaged to derive an infrastructure renewals charge (IRC) made in the annual profit and loss account.

  In price setting at the 1999 Periodic Review, Ofwat assumed an IRC for the purposes of financial modelling. The IRC was based on past investment levels and Ofwat's projections of investment needs for the future.

  Annual variations between actual expenditure and the relevant IRC are carried forward in the company balance sheets as either a liability or prepayment. An accrual is a liability indicating that the water company will need to carry out higher levels of maintenance sometime in the future for which it has already been remunerated. A prepayment indicates that the water company is ahead of the original plan and there will be a likelihood of lower levels of maintenance for a year or so in the future.

RENEWAL OR TERMINATION OF LICENCES

  One of the key tests of a company's stewardship is whether serviceability to customers has been maintained over the period of its licence. Each company was granted a 25 year licence in 1989. The respective Secretary of State, on advice from the Director, has to give 10 years notice of termination. In the absence of such a notice, the licence rolls on year by year. Decisions on whether to issue notices of termination or licence extensions can be taken in 2004.

  Any work needed to rectify a deteriorating trend in serviceability to customers would need to be carried out either before licence transfers or as part of the new licence, but at no cost to customers. The need for such work at a licence transfer would be reflected in the company value at transfer. Such a potential liability should provide an incentive for the companies to ensure that they maintain the serviceability to customers of the water main and sewer networks.

March 2000


4   Information Note No 35-January 1997 summarises the position up to March 1996 and underground asset stock reported by the water companies in their Strategic Business Plans in March 1994. Information Note No 35A was first released in February 1999 and included a summary of the underground asset stock based on company data from the Asset Inventory and System Performance submissions, (PR99H). This revision includes an updated underground asset stock summary based on company data from the Business Plans, (PR99K). Serviceability graphs Fig 1 and Fig 2 have also been updated to include 1998-99 data. Back


 
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