Select Committee on Home Affairs Minutes of Evidence


THE CPS ROLE IN DEALING WITH VICTIMS OF CRIME

1.  COMMITMENTS

  1.1  The CPS Statement on the Treatment of Victims and Witnesses by the Crown Prosecution Service (November 1993) is a public document which explains our policies and sets out how we intend to put our commitment into practice. A copy of the statement is attached at Annex A[2].

  1.2  The Victim's Charter sets out 27 standards of service that victims of crime can expect from criminal justice agencies. There are several standards that impact in some way on the CPS either because they are our sole responsibility or because we share responsibility for them with another agency, eg. if delays occur, court staff or a representative of the Crown Prosecution Service will explain why there is a delay and how long the wait is likely to be. Performance against the standards is monitored and published each year in the CPS Annual Report.

  1.3  The aim of providing a co-ordinated service to witnesses is shared by all agencies in the criminal justice system. The "TIG National Standards of Witness Care in the Criminal Justice System" sets national parameters for standards of service for witnesses in criminal cases, eg prosecutors in magistrates' courts, and prosecuting advocates/CPS caseworkers who attend the Crown Court, should arrive at court at least 30 minutes before the hearing so that they can introduce themselves to their witnesses. The standards are implemented through Local Service Level Agreements which are overseen by local TIGs. Compliance with six key standards is monitored by national TIG.

2.  THE RELATIONSHIP BETWEEN THE VICTIM AND THE PUBLIC INTEREST

  2.1  The Crown Prosecution Service acts in the public interest, not just in the interests of any one individual. But Crown Prosecutors must always think very carefully about the interests of the victim, which are an important factor, when deciding where the public interest lies.

  2.2  Clearly the interests of the victim are important; they cannot, however, be the final word on the subject of prosecution. Crown Prosecutors should also draw a distinction between a victim's "interests" and a victim's "views". "Interests" are far more objective than "views" and Crown Prosecutors should make sure that whilst they are aware of the victim's views about what should happen in a case, it is their "interests" which should be considered in the overall context of the wider "public interest".

3.  KEEPING VICTIMS INFORMED ABOUT THE PROGRESS OF THE CASE

  3.1  The 1996 Victim's Charter commits the police to keep victims informed of developments in the case. They are the single point of contact charged with giving details of when someone is caught, cautioned or charged; of any decision to drop or alter charges substantially; of the date of the trial; and of the final result. This system relies on the other agencies concerned supplying relevant information to the police.

  3.2  The CPS provide information to the police about any significant development in the case. This includes any significant reduction of charge or institution of new charges or discontinuance, offering no evidence or withdrawal at court.

  3.3  Cases involving a death—the police still have first responsibility to keep the family informed in good time. However, if the family want to discuss the outcome of the case with the CPS, they are offered a meeting with a senior lawyer who will explain their decision on prosecution (Victim's Charter commitment).

4.  CHANGES IN THE CPS ROLE

  4.1  Sir Iain Glidewell's recommendations resulting from the independent review of the CPS (Recommendation 32) and the recommendations of Sir William Macpherson's report into the death of Stephen Lawrence (Recommendations 35-37) proposed that the CPS should take responsibility to communicate decisions direct to victims rather than via the police.

  4.2  A pilot study to test the operational impact of CPS direct communication with victims was established in six CPS Areas in November 1999. Subject to funding being made available, pilot sites will be developed during 2000 to conduct a scoping/options study which will seek to identify the best way of delivering an improved level of service to victims. The study will be overseen by an inter-agency steering group and will be evaluated after six months. Results of the evaluation will inform plans for a phased programme of national implementation, for CPS direct communication with victims, which is intended to commence in April 2001 (subject to funding being made available).


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