Product development
210. Although nicotine certainly makes an
essential contribution to smoking enjoyment, British American
Tobacco's product design does not primarily focus on nicotine.
New products are developed with a tar yield target, often governed
by local regulatory requirements. Of course, experienced product
designers will know what the nicotine yield of the new product
is likely to be, and indeed nicotine and water yields must be
measured in order to calculate tar yield, which is defined as
particulate matter, free of water and nicotine.
211. Volunteer smoking panels are used to
test the acceptability of new designs. These panels rate cigarettes
according to sensory attributes such as taste, impact and harshness.
Marketing decisions are based on panel reports and consumer testing
which focuses on the same kinds of acceptability parameters.
212. Indeed, all British American Tobacco's
product testing with smokers focuses on taste, flavour, and sensory
cues. It is hard to see how it could be otherwise, because smokers
do not seem to (and do not seem able to) distinguish between cigarettes
on the basis of their pharmacological properties. For example,
an English smoker may reject a French-style cigarette with exactly
the same nicotine (and tar) yield as his regular brand, purely
on the basis of the flavour and sensory "style" of the
product. The pharmacological effects delivered would, presumably,
be the same.
213. Cigarettes are made from natural materials
that are inherently variable. However, British American Tobacco,
like every cigarette manufacturer, uses technological means to
manufacture consistent products. Nicotine levels are measured
to ensure product consistency and that published figures are correct.
The allegation that we alter the amount or nature of nicotine
in order to addict smokers is simply not true; neither are the
allegations that cigarettes are" "spiked""
with added nicotine.