Select Committee on Health Minutes of Evidence



Examination of witnesses (Questions 520 - 539)

THURSDAY 11 MAY 2000

MR M WARD, DR M SHOOTER, MR D JOANNIDES, MRS P GUINAN, MRS L COHEN and MRS C CRAIK

Dr Brand

  520. This is very interesting. I think you have quite an educational job to do with some of your members in my experience. May I pick up the issue of treatability because again it depends which discipline you come from? I think the psychologists or the psychiatrists with a more psychological bent would say that most people can be treated no matter what their personality disorder if the resources are there and the time is there. I have a worry about the definition being used in resource allocation and you can almost design outcome by the resources you put in.
  (Dr Shooter) We do not have a clear answer to that and we would share the feelings of the Home Affairs Select Committee on this. May I very quickly pick this issue apart a bit because it is important that we do not conflate levels? We know a lot about personality disorder per se. There are some differences between classification systems in DSM and ICD and so on but broadly speaking we would agree with categories of personality disorder and with many of the sorts of treatment which might be available to them. It is bread and butter to most mental health services. That is a spectrum, so we also know quite a lot about people at the severe end of the personality disorder spectrum. I would suggest that amongst all health professionals and probably politicians too there begins to become less agreement on how people should be treated at the severer end and in particular some of the specialised treatments which are necessary. The step which has been taken from there to dangerous severe personality disorder is a very difficult one and fraught with disaster. The link between severe personality disorder and dangerousness is extremely tenuous and poorly researched. We will find that most people with a severe personality disorder are not dangerous and most people who are dangerous in the Government sense will not have a severe personality disorder. I am alarmed and I think the College is alarmed at the rate at which DSPD has become common currency, as though it existed as a valid diagnosis and it does not. On the back of that, we have some extraordinarily expensive proposals being looked at as though the research will prove—back to front if you like—a very tenuous philosophy which has been put forward. We need to look at that very carefully.

  Dr Brand: This was certainly something which came up in discussion during our visit to Broadmoor.

Mr Hesford

  521. In terms of compulsory community treatment orders, the relationship between the professionals and patients, how is that going to play out? Does anybody have any comments on that?
  (Mr Ward) There is a belief amongst a great many community mental health nurses that this is going to place them not just in a relationship difficulty but legal difficulty as well. It is a rather invidious situation to imagine that as a community psychiatric nurse whose risk taking is probably higher than any other community psychiatric nurse. The clinical risk taking undertaken by community staff is around the notion of whether or not an individual can be left, is being assessed properly, is being treated properly over time and with limited amount of clinical contact. You have to take more risks, and that is with any community staff, than you do when you have the resources of an institution acting on your behalf. To also then place yourself in a situation where you have to develop a relationship with that individual over time, to work with him either as an outreach worker as a case manager or as a CPN there is an element of trust which goes on between the two individuals. A lot of our CPNs feel that if they are now placed in a situation where they say to an individual that this is a relationship based on trust, they are equal partners in that relationship, the degree of equanimity between the two is equal, however, if the individual does not do as they say then they are either going to have them removed to a place of safety and into a hospital, or they are going to force medication on them against their wishes, that is something which they are finding very difficult to come to terms with. It may well be that on some occasions, and I know of a lot of instances where clinicians will argue this, actually a patient is quite happy knowing that a person has responsibility over them and can take responsibility for clinical actions, it gives them a sense of security. However, the vast majority of individuals receiving care and support from community psychiatric nurses are disadvantaged by the nature of their condition anyway, have difficulties associating themselves with society, do not necessarily make contact with traditional health services in a way we want them to, so it is already a complicated and complex relationship which is being developed. I might add that I have yet to hear a CPN say yes, compulsory treatment would be a really good thing and I have to say that most of the clinicians are against it. The argument that they are putting forward is that they are concerned they are going to be used as storm troopers for the social risk agenda and also that it is another way of getting round a lack of beds within the inpatient facilities; if this person needs to be treated that badly they should be in hospital, not left in the community, is their argument. If you do add an extra complication like the compulsory treatments which are being suggested at the moment then you are misusing the facilities and resources we do have by placing emphasis on community staff who are already taking clinical risks and who are going to have to walk away from that patient once the treatment has been given with no method of monitoring or assessing its impact. There are lots of issues here, not just about whether or not we should increase our ability to provide compulsory treatment to people in different environments. It is about how that is going to be used, who is going to enforce it, how it is going to be seen and in terms of stigma and risk and lots of other things which have been discussed here today, it has dramatic implications for all of those.
  (Mrs Guinan) My professional group would support that view very strongly indeed. I did the Society's response to the Green Paper and collated a lot of people's views on this. That particular view, in terms of the practicalities of the people who will actually have to do that work, came over very strongly. Treatment is being used in a very narrow way here. It tends to imply medication. It is important to remember that some users have been very vocal in saying that they would consider that to be free of the unwanted side effects of medication in hospital is actually a preferable and less restrictive alternative than being indefinitely medicated in the community. A number of vocal users, some of whom were involved in the external reference group, pointed out that they stopped medication against medical advice and that they were able to maintain their recovery. We are concerned—this is not an anti-medication plea—that people should not be in a situation where compulsory treatment in the community is used as a first option because it is an easy option and that people should remain medicated indefinitely.
  (Mrs Craik) I would support the views of my colleagues. We would all realise the difficulties it places on frontline professionals.
  (Mr Joannides) May I reflect a different perspective? Contrary to my colleagues' views, our Association has not picked up a strong body of concern amongst approved social workers. We talked earlier about the core competencies and moving towards more integrated workers. One of the strengths of ASWs is that they have been able to look objectively within community teams at issues about rights and responsibilities. We are taking a slightly different perspective, we are saying that with much greater improvements in care coordination, in discharge planning, with an NSF which is resulting in much stronger community support services, we believe there is a place for the use of compulsory assessment and treatment although we have said in our response to Government on the Green Paper proposals that we do believe there does need to be greater safeguards in line with the scoping group's recommendations. We would say that used properly, and there is potential for abuses of power, we believe that care and control are indivisible. Social workers probably live with this with children's services more frequently where they have to balance issues of care and control. I have not picked up through the Association any strength of feeling amongst ASWs, as probably the people who would be most likely to be applicants in situations like that, that there would be a very strong resistance.
  (Dr Shooter) I never thought I would be heard saying this: may I add a word in support of CTOs as well because it has to be said? We were not against the idea of community treatment orders as a College from the outset; that was a mythology. We were against the idea of community treatment orders being seen in isolation. When reforms to the Mental Health Act were proposed, what we said was that we needed a reform of 1959 proportions not of a tinkering nature of 1983 proportions. We were very much against community treatment orders being bolted on in some sort of way as an afterthought. Community treatment orders need to be seen within the whole panoply of the mental health system. I cannot believe that community treatment orders per se are a bad thing. Our Scottish members would say they had been working very well in principle in Scotland for a long, long time. The philosophy behind them has to be right that people should be treated as close to their homes as possible and that at every point in the system we should be asking ourselves whether this person, albeit under compulsion, is better treated in the community or better treated in the hospital. One cannot argue with that and therefore cannot argue with a philosophy of having a treatment order to allow that to happen. You can see certain sub-specialties in child psychiatry, in old age psychiatry and so on where that is particularly important. What we worry about is the potential proliferation of treatment orders, for the reasons we have already talked about, because if community treatment teams are being bowed down with a massive increase in CTOs, of course it is going to affect their therapeutic relationships; how can you give proper care in the community to people when you are running around from one house to another all over the place. The same thing applies to the acute wards too. I should like to pick up the interesting point Mr Ward made about the actual quality of the relationship between a mental health professional and their client and how the mere fact of being involved in the compulsory sectioning process may affect that or not. When we were devising our response to the Richardson committee, we took very careful cognizance of members' feelings about this. It was very clear that many of them, most of them, resented the position of being gaoler and treater at the same time. The majority of them said to us that it would be better if the responsibility for applying longer term assessment and treatment orders was lifted from our shoulders and given back to some quasi judicial body. There were other people, older people in the College, who said that we had fought for a century to wrest this process from lawyers and this was ratting on that. I think times have changed, we heeded the new thinking and that is what we actually went for. We supported the tribunal system. However, there are people, and I appreciate their point, who say that actually the business of living with your client through the compulsory sectioning process is the stuff of your relationship. To hand that on to some outside body actually negatively affects your relationship rather than helps it. It is an argument we have to listen to.

Chairman

  522. It is useful from our point of view to see these distinctions between you because it is an area which is a matter of great debate in here as you can imagine. May I just press you briefly, particularly the ADSS and the Royal College of Psychiatrists, on where guardianship fits in this whole debate? I recall being involved when the community supervision order proposals went through Parliament and making the point that I could not see a real distinction from what the then Government was proposing with what I had seen used in terms of guardianship many years ago very successfully. Is guardianship still alive and well or is it something which is only remembered by people like myself who are knocking on a bit? Is it still used?
  (Mr Joannides) It is used, but the extent to which it is used is probably lower than the Government had hoped.

  523. Why? Do people understand it?
  (Mr Joannides) People will give you varying arguments. When you look at the figures, there are quite significant variations between some authorities where there is little or nil and some where it is much more prominent. Some would say that if you are working well, then the need for guardianship is limited because you do not have the power to convey, you only have the power to require to reside. That in itself has limiting factors. The Association's view on this is that probably the whole issue of guardianship and supervised discharge and CTOs should come together in a single framework of a requirement on discharge to be supported and treated and cared for in the community.
  (Dr Shooter) I would agree with that and the college would agree with it. The role of guardianship in specific instances is something which has to be negotiated within the framework of possible Mental Health Act reforms and also within the frameworks of other pieces of legislation too. We do not know what influence for example might come out of the document Making Decisions from the Lord Chancellor's Department on people without capacity and that is going to have a big influence in this area.

Mr Hesford

  524. Is capacity a matter for professional judgement or should it be in a new Act?
  (Dr Shooter) Capacity is a fascinating issue. When we were all being asked for submissions to the Richardson committee, we were asked specifically about capacity and indeed we were asked whether we would be in favour, rather than having a separate Mental Health Act, of having an overall umbrella incapacity Act. The longer we thought about that, the more attractive that became. It was attractive because it would lower the sense of stigma, which we have been very worried about this morning. Why is it that people with one form of disability, a mental health disability, should have a whole area of legislation to themselves? It would also erode the barriers which are now artificial in many cases between physical illness and mental health problems. But it had some major problems attached to it too.

  525. Is that just liberal discussion eyewash?
  (Dr Shooter) No.

  526. Or is it realistic?
  (Dr Shooter) I think it is realistic. The problem is that we were asked to give a snapshot view and feelings are videos, they change over time. If we were asked the same question now, we would be seriously considering an overall incapacity Act. What we had in the Richardson proposals was a Mental Health Act with capacity tests built into it. What we have in the Green Paper is a Mental Health Act with no sieve tests at all based on capacity or otherwise. We have to ask ourselves whether we should still be asking for capacity tests and whether they are attractive or not. They are attractive but there are some problems. First of all, they are novel. Not many people in the mental health field are experienced in looking at capacity. Capacity is an enduring concept where most mental health problems fluctuate over time. It is an all or nothing idea and most mental health problems are spectrums, degrees of disorder. One wonders how the idea of risk and protection against risk and so on would bolt on with incapacity legislation. There are problems in the application of such tests for mental health professionals which is where your question started. First of all it is a cognitive test. So many of our clients are emotionally disturbed and one wonders how one assesses their cognitive capacity in the middle of an emotional disturbance. Secondly, deciding on somebody's incapacity is almost like deciding on their role as a decision maker per se. Going back to the compulsory detention process and the arbitration which goes on between a mental health professional and their client during that process, it is very much one of together looking at alternatives, looking at levels of insight, degrees of risk and so on, in which the client, however much they may feel a junior partner, is involved. If you are deciding on somebody's capacity, you are deciding on whether they can take any role in this at all in an all or nothing basis and that is perhaps undermining their autonomy rather than supporting it. Of course there are various situations like "threatened self-harm" where capacity becomes a very difficult concept, and indeed the Richardson committee admitted this, whereas under current legislation one does not have to decide on capacity, one just has to look at the level of risk to themselves or other people and so on. Capacity is a difficult issue for mental health practitioners in a philosophical way and also in a practical way. I still believe, the College still believes and we supported the Richardson committee in believing, that in the future it will turn out to be a very valuable concept. We should look very carefully at it again and whether there should be an incapacity test within any future reform of the Mental Health Act.

Mr Gunnell

  527. Based on our visits to Ashworth and Broadmoor recently and other evidence we have received, patients are inappropriately placed in medium and high secure care because of a lack of other provision. Likewise, other individuals in need of high secure psychiatric care, such as those in prisons, are unable to access services. What do you think needs to be done to break what seems to us to be a log jam? Do you think the new commissioning arrangements will be sufficient on their own or are other incentives necessary?
  (Mr Joannides) I should be happy to kick off by saying that one of the difficulties for local authorities, who are often consulted about their ability to support people on discharge from secure hospitals, is that we have not had a system of care management. The patient's admission to hospital allows them to become detached from what has happened before. If you think of some of the difficulties in getting care coordination in local hospitals, it is not surprising that we have really become disengaged from the secure hospitals in working towards the transition to medium, low and ultimately independent accommodation. As a result of that, there is a log jam going the other way, that people are being supported in less secure accommodation who probably need higher security. I think you have had evidence from the Department of Health that they are interested in looking at a care management approach of assessing individual patients. What we actually need is an injection of some short-term funding to act as a catalyst in getting some discharges and placement arrangements in order to oil the wheels for this to move. Certainly there needs to be a much greater movement and greater levels of support through medium secure and low secure in order to help people, staff and the patients themselves, manage the transition towards taking greater responsibility for their actions.

  528. Would you say there was a shortage of suitable places in each category of accommodation?
  (Mr Joannides) There is indeed. That is why I think some of the additional funding in the National Service Framework on increasing bed capacity may help but unless and until there is actually some money attached to the patients so that we can not just deal with the movement towards medium and low secure but actually fund their transition into the community because they will need some fairly intensive support services in the initial stages ...

  529. In a sense we shall obviously come on to question whether £700 million will be anything like enough if we have to include a good measure of additional capacity in hospitals.
  (Dr Shooter) I should like to add my support to what was said there. What we are looking at here is an historical process. You can see it through the Butler committee, and the Reed committee and the Fallon committee and the appeal for a network of facilities at every level of security, high security, medium security, low security, special care facilities within ordinary mental health hospitals and above all community facilities and unless every region has the range of facilities available, as the Fallon committee says, we shall constantly get blockages at one point in the system or another. Along with that also goes an attitude of mind. General psychiatrists have to be persuaded that they can look after some people with some very difficult problems with offending records as well as mental health problems. In a current climate of blame and criticism, that is going to be very difficult. Unless people are more generally willing to take on in the community as part of general psychiatric and mental health systems some of the people who have gone through that panoply of care and out into the community, that is where we shall get the real blockage.

Chairman

  530. A moment or two ago you nodded when one of your colleagues made the point about a need for increasing capacity overall, particularly in the acute sector. One of the concerns I have had in recent weeks with the visits we have made is the extent to which, certainly in the special ones, we have been given very clear evidence of a significant number of people who are in those establishments who do not need to be in those establishments. The figure I remember at Ashworth was 25 per cent of the people currently being treated at Ashworth could actually be managed within the community in an appropriate setting. That is a fairly sizeable proportion of the people they are dealing with at Ashworth. I was certainly very struck by one of the senior managers dealing with women's services at Broadmoor two days ago who told us from her own experiences that she felt 60 per cent of the women in Broadmoor could have been dealt with in the community on the basis of assertive outreach provision. I was quite struck by the extent to which they were saying very strongly, hang on a minute there are people here who do not need to be here. Your argument is that we shall actually increase capacity. My point to you would be, do we need to or is it not a matter of how we manage the existing capacity and perhaps reduce that capacity?
  (Dr Shooter) Both. One of the peculiar problems you are picking up in that process is that the people who do the assessments for entry into somewhere like Ashworth are not necessarily people who are then going to be looking after them, either when they are in Ashworth or when they come out again. What we lack there is a long-term strategic view of how this person's risk will be managed over time including coming back.

  531. Are you familiar with the recent changes in the funding arrangements which came in earlier this year and the point which was made a moment or two ago from the ADSS was in fact that the money side of it is a problem and the management side of it. Clearly now there has been a move, a change in the funding arrangements. Will that change impact in a positive way? It seems, to be fair to the Government, that they have responded to the criticism of people being locked into the system by virtue of their local health authorities in a sense losing touch with them financially. Now it is back to a regional funding arrangement will that improve the system in the longer term, do you think?
  (Mr Joannides) The new commissioning arrangements will certainly give those responsible for the patients greater knowledge and awareness about the way the system operates. If the home health and local authorities are still disengaged from that, because in my case people who live in Dorset are in Rampton or in Broadmoor, it is not going to help. There actually has to be an ownership so that once somebody is admitted to secure accommodation it is not time to close the book, which is what has happened in the past. That is why the care management approach needs to apply. The home authorities retain a responsibility for continuing to manage and assess the degree of risk associated with the patient's care.

Mr Gunnell

  532. A question which has not been raised and ought to be raised is the position for young people in particular. A number of organisations have suggested that there should be a youth service for young people between about 16 to 25 because of the great difficulty in moving between child/adolescent services and adult services. There are particular problems there in the transitions between acute care and medium secure care.
  (Dr Shooter) This idea has had a fairly long history and I well remember my late colleague William Parry Jones trying to force this up the political agenda to the day he died. I think it is a supremely attractive idea and as a child psychiatrist and adolescent psychiatrist I think it makes sense. It makes sense because although there is of course a developmental cut-off somewhere within the group you are suggesting, the 16-to-25-year bracket is also the age at which adultlike mental health problems are going to be emerging. To hand on from one service, a child and adolescent orientated service, to an adult orientated service, right slap in the middle of that, seems to me to make no clinical sense whatsoever. I think the day of youth psychiatric services is just round the corner. It does however have some practical and attitudinal problems attached to it. One is of course that what we are talking about here is massive transfer of resources. We are talking about combining the flower of two different sub-disciplines. Some people will not give that up without a fight and it will necessitate a lot of attitudinal change on the part of people who have been used to dealing with just this or just that. There are some developmental issues too. One has to think very carefully about binding somebody into service just at the point at which hopefully they ought to be developmentally breaking away. I think that argument is outweighed by the clinical argument for continuity of service.
  (Mr Ward) There is also an issue about 16 to 25 which seems to be chronologically an arbitrary decision. Sixteen to 25 does not actually make a great deal of sense. I would not, as a twenty-four-year-old, want to be put into a youth service. It has to be more than simply providing a service for people in that age bracket. There has recently been a four-year programme of study done in Birmingham and Edinburgh looking at a service for 14 to 19-year-olds. The issue here is that the individuals are in child and adolescent mental health services up until 14. From 14 to 19 they are offered the option of going into a youth service and then at 19 they go into an adult service. It is about this notion of giving individuals who are going to use these services the option as to where they are placed, which is probably more fundamental than the service itself. Whilst I do not disagree at all with Dr Shooter's arguments about the necessity for youth psychiatry, which is certainly a burgeoning new discipline but one which is really needed, it is also important to recognise that during those developmental years, if you do not give the element of choice to some of these individuals they will simply rebel against whatever system they are in.

  533. You should obviously be careful what label you give it. Do you feel the label youth service would put off many people within that range?
  (Mr Ward) Yes.
  (Mrs Guinan) May I caution against giving this a static notion in any sense either in terms of absolute barriers, in terms of age or in terms of talking about placing people within services? We have to do some really radical thinking about this. The problem is that we are missing lots of people who are insidiously developing problems which are going to last the rest of their lives, if in fact they live, because the suicide rate amongst young people is high. I do not think it is about looking at our services and seeing where we fit people in. It is looking at different models of service. We have to look at where we might contact people who are out of our reach at the moment. That might be the Brooke Advisory Service, it might be to do with people who are in contact with young women who get pregnant in their teenage years, it may be to do with accident and emergency and so forth. Again it is a sort of outreach concept rather than where do we place people within the existing model. We have to avoid being complacent in thinking that we have personnel around who are very well trained to do this. We need to be really thinking very carefully about the training implications as well as the service models.

Chairman

  534. We have a number of important areas still to cover which we may only do in a very fleeting way. I mean no disrespect to the importance of these areas. I am going to combine two together which it is wrong to do. This morning we are an all-male Committee—our two women members are not here. We are also an all-white Committee. May I combine two issues there? One is very briefly your thoughts on provision for women in the mental health system, particularly women in the secure special and regional secure settings. Also I am particularly interested in your views on the over preponderance of black people and the likelihood of black people being sectioned. The Royal College of Psychiatrists talk about black people being six times more likely to be sectioned than white people. These are pretty serious concerns and certainly we were very struck, when we looked at the private sector, by our visit to a private hospital in York which was full of young black men from London, 200 miles away. There is a lot to do here.
  (Dr Shooter) That is the college's own research and it is an extraordinarily valuable piece of research. I have to say that it has confirmed what anecdotally practising clinicians and mental health teams have always known, that if you are especially young, black and male and live in an inner city, your chances are very much higher than anyone else of being sectioned and it does turn out to be six times more likely. The question is why. One could postulate a number of factors, the most controversial of which will be, whether there is a greater prevalence of certain forms of mental illness amongst black and other ethnic minority populations. That is a very controversial suggestion but it would have to be looked at. There are different patterns of comorbid drug misuse which can also contribute to their need for compulsory treatment for example. Such ethnic minorities are naturally suspicious of services which, as you quite rightly say, have not been designed around their need. They have been made to fit in with an alien system and that happens still all too often. Hence people from the ethnic minorities present late to services and cooperate less. One has to tease that apart slightly because it seems that some ethnic minorities present earlier than others, so we need to work out why that is. They are subject to many more social disadvantages: unemployment, poverty, poor housing and so on. Their geographical distribution is largely inner city based and we know what that means. Many of them are very isolated, alienated from their parent cultures. The College would be delighted if we have the funding to look at that issue more clearly. I hope, I very much hope, that the Department of Health will see this as vital as we do and this Committee obviously does and give the College Research Unit and others the funding to look at that. May I say that it is also about an education process. It is not just about one ethnic minority presenting later than others to a service because they feel stigmatised and alienated. All people with mental health problems present later to services than we would like them to do. It is an education process in which we have to have a two-way dialogue with the leaders of ethnic communities, not only about how they can inform our service development and how they would like us to develop more culturally acceptable services, but how we can also persuade them that mental illness is part of their culture too and that they need to come forward for help earlier in the life of that illness.

  535. One of the factors you did not mention is the fact that presumably it is white psychiatrists who are sectioning black people. The second part of my question related to women and I have certainly seen research that raises questions about the way in which male psychiatrists treat women from a male perspective. Are there not some parallels here in this debate? I have lobbed in two issues which are distinct but there are also some crossovers here.
  (Dr Shooter) Of course there are issues there which we need to look at very, very clearly. I just remind you that one quarter of consultant psychiatrists come from black or other ethnic minorities and that is about four times the proportion one would expect from population figures.

  536. It would be interesting to evaluate which those minorities are. My understanding is that it is not the minority which is being usually.
  (Mrs Guinan) I would confirm that you are absolutely right. Where I work in Blackburn there is a serious problem about an ethnic minority origin psychiatrist males sectioning ethnic minority origin females. I am conscious of the time slipping away but you might be interested in a little detail about this because it is something which exercises service deliverers a lot. We would probably be united in our concern about this, particularly as concerns black and ethnic minorities. My professional group has for some time had a special interest group in race and cultural issues to do with mental health services. Such is their enthusiasm that with one day's notice they have written a very short paper for me with examples of good practice which I should like to leave with you.

  Chairman: We should be happy to look at that; thank you very much.

Mr Hesford

  537. If we are to avoid tokenism in the sense of using care involvement, how can the services plan their proper involvement?
  (Dr Shooter) That is an issue which is facing the Royal College of Psychiatrists right now, today, literally, in a meeting I have to attend later on. Within the Royal College of Psychiatrists we have, as most Royal Colleges have now, a very powerful users and carers liaison group. It was one of the earliest and is one of the most powerful. Users and carers from that liaison group have representatives on all the working groups producing college documents, on all the major college committees, including just round the corner on its council and so on. However, the charge always is: is that tokenism? I think that is a very valid charge. We have to think of much more powerful ways in which users and carers can affect training for example. We try to use the experience of users and carers as part of the training packages for junior psychiatrists but that does not always happen. At the moment it has local impetus: it ought to be a central direction from bodies like the Royal College that users and carers should be a vital component of the training of every junior doctor. It is that sort of issue which we need to get straight if we are to avoid the charge of tokenism. You are absolutely right.
  (Mr Ward) There is a difficulty about practicalities of this. The issue is not about whether or not the users and carers should be involved in a genuine therapeutic alliance, it is about recognising that historically we have been exceptionally bad at recognising ourselves and our own failings. The difficulty arises in the decisionmaking process.

  538. "Our" meaning the profession.
  (Mr Ward) Yes, "our" meaning collective responsibility within a profession, the mental health services generally. We talk about patient involvement, but usually that means patient compliance with decisions which have already been made much further back along the decisionmaking trail than one would expect some degree of equality to take place. This has been compounded at the moment with the move towards evidence-based medicine because in a sense it removes users and carers from the agenda altogether. One classic example of this is in Oxleas where Stephen Lawrence was murdered. They were trying and are still trying to develop responsive community services which the evidence told them should be A. They went to the community and the community wanted B. So they chose B, I am very glad to say. In this particular instance, if we had not had a particularly vociferous user group lobbying for their rights within that particular organisation there is a chance they would have gone for A and that would have been inappropriate. It is about recognising where in the decisionmaking trail you actually need to start the process of changing direction or instituting services and it is also about involving users and carers in the evaluative process as well and not just assuming that we can always evaluate what we think is best for those individuals.

  539. At either end.
  (Mr Ward) Absolutely, and the middle.


 
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