Select Committee on Public Administration Minutes of Evidence


The Application of Information and Communications Technologies to Representation, Consultation and Participation[1]

  4.  The use of technology to support the participation of citizens in deliberation/consultation about matters of public (collective) concern:

    —  online public participation in proceedings of parliamentary committees;

    —  electronic support for citizen juries and other deliberative panels;

    —  unmediated political forums such as collaborative open groups, electronic public squares and bulletin boards;

    —  electronic submission of contributions to public consultations on policy issues and examination of provenance of official publications and statistics; and

    —  political mobilisation of opinion through online petitions and virtual campaigns aimed at (changing) public policy.

  3.  The use of technology to support communication between MPs, Government and individual citizens on matters of individual or consumer concern:

    —  e-mail or telephone correspondence between MPs, citizens and the Executive on grievances raised by individual service users;

    —  online advice bureaux held by MPs;

    —  direct e-mail/telephone correspondence between government officials and consumers; and

    —  online or telephonic market research on consumer preferences.

  2.  The use of technology to disseminate information about Parliament and Government:

    —  broadcasting of parliamentary proceedings;

    —  publication of records of parliamentary bills, papers, proceedings and votes;

    —  publication of MPs' voting records and position papers; and

    —  publication of official government reports, policy and strategy documents, official statistics, public service league tables etc.

  1.  The use of technology to support internal business associated with representation and participation:

    —  online access for MPs, Ministers and officials to digest and analyses of public participation and consultation exercises;

    —  online voting for MPs in parliamentary divisions;

    —  online access for MPs and Ministers to bills in draft, minutes of debates, committee agendas and background papers, etc;

    —  online access for MPs and their staff to library and information services; and

    —  online access for MPs, Ministers and officials to market analyses culled from e-government data.

1   This diagram has been adapted from C A Bellamy and C D Raab, Parliamentary democracy and new technology presented to the Colloque Internationale on Les Parlements dans la Socie«te« de Information, organised by the French Senate and CEVIPOF, Paris, November 1999. Back

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