Select Committee on Treasury Minutes of Evidence


Annex A

MESSAGE TO ALL STAFF FROM ANDREW TURNBULL

LONG HOURS IN THE TREASURY

  I know that one of the chief concerns about planning to make a career in the Treasury is the belief that very long hours are part of our culture and that those who do not work them will not make progress here.

  2.  This is not my view. We all have a life outside the Treasury and should have time to enjoy it, whether to meet family commitments, contribute to our communities or simply to pursue other interests. As far as work is concerned, people should be rewarded for what they actually achieve, not for the time they spend in the office. My colleagues on TMB feel the same.

  3.  This is why we inserted in our Public Service Agreement a target of achieving a declining trend in excessive hours worked over the years 1999, 2000 and 2001. PM have been gathering information on hours worked in the Treasury three times a year, as you know, and I attach the latest picture. The returns we have received over the last year or so have revealed that hours worked here have generally been falling but we know the data are patchy and the rate of progress has not been fast enough. We must achieve a sustained reduction in long hours worked at all levels but I want us to make a particular effort in relation to those who are working the longest hours of all and to those more junior people who have less control over the amount of time they spend in the office.

  4.  However, simply expressing a wish to reduce working hours is not enough. We need to take some specific action.

  5.  First of all, we have to employ sufficient people to meet all the Treasury has to do. I have regarded securing this as a personal priority. We have taken on new tasks over the past year which have not been fully offset by declining workloads elsewhere. Our CSR plans showed our staff numbers falling over the three year period but it has become clear that with fewer people, we could not meet the needs of the department. I put this problem to the Chancellor and he has agreed that we should move resources from elsewhere in the departmental expenditure limit to enable us to keep the number of people we employ at roughly their present level. During the recent budgeting exercise, TMB provisionally directed extra resources to the places where more people were required.

  6.  Second, we have to find people to fill the vacancies we identify. I know this has often been more of a problem than lack of money. TMB have therefore asked PM to consider recruiting more people at various ranges in our own name to supplement the civil service-wide recruitment we have now. We have already experimented with the recruitment of generalists at Range E in the context of the recent assessment centre.

  7.  Third, I should like line managers to think creatively about adopting more flexible working patterns in their teams, as they already have the freedom to do. That could include more job shares, shorter working weeks, term-time or part-year working in peak periods or rotas based on longer but fewer days. (The ET team have, for example, been experimenting with the last.)

  8.  Line managers have the authority to approve time off in lieu. It is important they make use of this after, say, a major burst of activity associated with a Budget or a conference. The arrangements can be quite informal. They also need to check that those who work for them take their full entitlement to annual leave and rest periods.

  9.  Above all, line managers should set a good example in terms of the hours they themselves work.

  10.  In short, our focus should be on getting the work done and maintaining the service we provide to others, not on a particular pattern to the working day. When line managers comment on the performance of other people, they should concentrate on what has been delivered and how in the time allotted, rather than on the willingness of individuals to spend extra hours in the office. If we find someone who works for us is putting in persistently long hours, we need to consider how the job—or their working practices—can be changed.

  11.  Finally, we all need to ensure we manage our time effectively—for example, by discussing with those for whom we work what jobs we can eliminate entirely, because they add little value; by observing the deadlines on Ministerial boxes and by remembering that calling meetings before 9.30 am or after 5 pm and continuing them after 6 pm, is unsociable and can cause particular problems for people with families or trains to catch.

  12.  TMB will continue to monitor the data on hours worked which PM collect. The coverage is now fuller than in the past and we look to you to give us the information we need to check the trend. However, achieving a sustained reduction in hours worked is not a task just for TMB, for line managers or PM. It will clearly involve a determined push from us all.


 
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