Select Committee on Trade and Industry Appendices to the Minutes of Evidence



Modern Markets
UK online: the Government's commitments Detailed actions
1.  Drive forward competition in Internet access markets. Consult on competitiveness of dial-up access to the Internet;
Unbundle local loop;
Consult on competition for leased lines;
Promote rapid uptake of digital interactive TV;
Ensure competitive roll-out of 3G mobile telephones.
2.  Establish a new framework for regulation of the converging markets of telecommunications and broadcasting. Publish White Paper.
3.  Identify and remove all remaining regulatory and legal barriers to electronic ways of working in the UK. Remove 70 per cent of identified barriers by end 2001, and 100 per cent by end 2002.
4.  Take action with international partners to develop an effective, light-touch global framework for e-commence. Implement the e-Europe action plan;
Promote adoption internationally of: "country of origin" principle; co-regulatory approach; alternative dispute resolution mechanisms for e-commerce internationally;
Press for transparent and liberal e-commerce framework;
Take international lead in updating tax regime;
Promote information security internationally;
Publish White Paper addressing international digital divide.
Confident People
UK online: the Government's commitments Detailed actions
5.  Implement a package of measures to improve access to the Internet at home, at work and in the community. At home:

Encourage employers to provide PCs and Internet access for home use;
Encourage low-cost leasng schemes for public sector employees
Low cost recycled PCs for 100,000 low-income families.

At work:

Promote benefits to employers of having all employees with Internet access;
Government departments to address benefits of access for all staff.

In the community:

Establish network of UK online centres;
All public libraries to offer Internet access with trained staff to offer support;
Pilot new initiatives in post offices to help people access and use the Internet;
Pilot access for disadvantaged communities.
6.  Embed information and communication technology (ICT) skills in the education system and throughout lifelong learning. Education system:

Improve ICT infrastructure in schools, further and higher education;
Improve educators' ICT skills;
Stimulate high-quality online educational content;
Introduce ICT work placement programme for 16+ students;

Lifelong learning:

Invest £84 million in 2000-01 through Ufi;
Offer free ICT "taster" courses to the unemployed;
Offer 80 per cent discounts for computer literacy training;
Offer high-quality lifelong learning content.
7.  Work with industry to ensure a safe and secure environment for e-commerce and to help people trust the Internet. Protect children:

Publicise best practice self-protection tips.

Safeguard online consumers:

Work with industry to promote the TrustUK hallmark for e-commerce web sites.
Draw up "Consumer Trust" standard for use online by goverment departments.

Reduce online fraud:

Encourage credit card industry to establish online address verification system;
Promote tScheme.

Combat online criminal activity:

Create advisory body on implementation of ISP interception arrangements;
Ensure industry fully consulted on fair contribution to interception costs;
Establish a National Hi-tech Crime Unit.

Protect online security:

Expand DTI's promotion to business of information security best practice (BS 7799);
Put information security at the heart of e-government;
Ensure protection against attacks on critical national information infrastructure.
8.  Help increase people's motivation to access the Internet by driving up the amount and quality of social content. Promote local online content;
Explore new ways to stimulate development and availability of high-quality online cultural content.
Successful businesses
UK online: the Government's commitments Detailed actions
9.  Invest an additional £25 million over three years to help small businesses exploit the potential of ICT. Boost marketing of UK online for business;
Additional advisers for UK online for business front-line;
Web-enabled call centre with "virtual expert" support system;
Raise awareness of fiscal incentives for small businesses.
10.  Support industry in improving competitiveness through e-business technologies and processes. Sponsor and disseminate e-business research and analysis:

Publish overview of sectoral impact of e-commerce;
Facilitate rapid transfer of e-business expertise between businesses and between sectors.
Government online
UK online: the Government's commitments Detailed actions
11.  Get all government services online. Improve the customer front-end;
Join up the back-office systems;
Set standards;
Improve the organisational capacity of government to deliver electronic services.
12.  Drive forward towards e-procurement and e-tendering targets. Develop coherence and standardisation in e-procurement;
Provide advice and guidance on e-procurement systems, tools and techniques;
Innovative pilot e-procurement projects;
50 per cent e-tendering by 2001;
100 per cent e-tendering by 2002.
13.  Implement a cross-government knowledge management system. Develop four applications;
Develop departmental interactivity;
Develop change management;
Embed Knowledge Network in operational practices.
14.  Drive forward citizen participation in democracy as part of the UK online citizen portal. Liaise with Home Office and others on online voter registration and online postal vote application;
Participation by devolved administrations and local authorities.
15.  Drive forward the use of authentication services both for e-government services and within government inself. Work with Trusted Service Providers to ensure interoperability with government;
Identify suitable security and authentication technologies in the marketplace to support government Electronic Service Delivery targets;
Exploit and develop government use of Public Key Infrastructure (PKI);
Define relationship between government PKI and the tScheme.
World class supply
UK online: the Government's commitments Detailed actions
16.  Implement a strategy to make the UK the number one country for the supply of high-level ITEC skills, taking account of the recommendations of "Skills for the Information Age". Invest at least £8 million to drive forward the ITEC skills strategy.
17.  Invest in leading-edge e-science. Ensure businesses maximise benefits from investments in science-based infrastructure.
18.  Facilitate ITEC knowledge transfer. Incentivise universities to commercialise ITEC research;
Facilitate links between the ITEC sector, universities and other sectors of the economy;
Review actions needed to facilitate cluster development in the ITEC sector.
19.  Implement an action plan for growth for the digital content sector, including through liberalised access to government information. Work with industry to implement the action plan, reviewing progress with the Digital Content Forum;
Introduce marginal cost pricing for most basic government information, other than Trading Funds;
Introduction of class licensing by HMSO;
Public information available in digital form.
20.  Work with industry to develop a UK strategy for m-commerce. Develop a strategy for secure, introduction of m-commerce;
Host 3G mobile conference.
UK online: the Government's commitments Detailed actions
21.  Establish new mechanisms to co-ordinate access and skills initiatives at national, regional and local level. Michael Wills, Parliamentary Under-Secretary of State, DfEE, to take lead in co-ordinating community-based IT access and skills initiatives at national, regional and local level, working with e-Minister, e-Envoy and DCMS Ministers;
Government Offices in England and Wales to co-ordinate implementation of these initiatives at local and regional level, reporting on progress to the Parliamentary Under-Secretary of State every six months.
22.  Further development and implement the UK online campaign. Work with private and voluntary sections, consumer groups and trade unions to develop the national campaign to get the UK online;
Hold a review of the UK online campaign's impact.
Measuring success
UK online: the Government's commitments Detailed actions
23.  Secure international agreement to a common framework for measuring e-commerce. Complete agreement on a common definition;
Agree core set of common questions.
24.  Improve e-commerce measurement in UK. Further work required in the following areas:

individual use;
business use;
government use;
ITEC sectors;
telecoms/Internet access costs;
Work with Information Age Partnership to identify global benchmarks for measuring the UK's success.
25.  Implement a programme to evaluate the net economic impact of e-commerce. First economic impact study undertaken.

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Prepared 23 March 2001