| Modern Markets
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| UK online: the Government's commitments |
Detailed actions |
| 1. Drive forward competition in Internet access markets.
| Consult on competitiveness of dial-up access to the Internet;
Unbundle local loop;
Consult on competition for leased lines;
Promote rapid uptake of digital interactive TV;
Ensure competitive roll-out of 3G mobile telephones.
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| 2. Establish a new framework for regulation of the converging markets of telecommunications and broadcasting.
| Publish White Paper. |
| 3. Identify and remove all remaining regulatory and legal barriers to electronic ways of working in the UK.
| Remove 70 per cent of identified barriers by end 2001, and 100 per cent by end 2002.
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| 4. Take action with international partners to develop an effective, light-touch global framework for e-commence.
| Implement the e-Europe action plan;
Promote adoption internationally of: "country of origin" principle; co-regulatory approach; alternative dispute resolution mechanisms for e-commerce internationally;
Press for transparent and liberal e-commerce framework;
Take international lead in updating tax regime;
Promote information security internationally;
Publish White Paper addressing international digital divide.
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| Confident People |
| UK online: the Government's commitments |
Detailed actions |
| 5. Implement a package of measures to improve access to the Internet at home, at work and in the community.
| At home:
Encourage employers to provide PCs and Internet access for home use;
Encourage low-cost leasng schemes for public sector employees
Low cost recycled PCs for 100,000 low-income families.
At work:
Promote benefits to employers of having all employees with Internet access;
Government departments to address benefits of access for all staff.
In the community:
Establish network of UK online centres;
All public libraries to offer Internet access with trained staff to offer support;
Pilot new initiatives in post offices to help people access and use the Internet;
Pilot access for disadvantaged communities.
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| 6. Embed information and communication technology (ICT) skills in the education system and throughout lifelong learning.
| Education system:
Improve ICT infrastructure in schools, further and higher education;
Improve educators' ICT skills;
Stimulate high-quality online educational content;
Introduce ICT work placement programme for 16+ students;
Lifelong learning:
Invest £84 million in 2000-01 through Ufi;
Offer free ICT "taster" courses to the unemployed;
Offer 80 per cent discounts for computer literacy training;
Offer high-quality lifelong learning content.
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| 7. Work with industry to ensure a safe and secure environment for e-commerce and to help people trust the Internet.
| Protect children:
Publicise best practice self-protection tips.
Safeguard online consumers:
Work with industry to promote the TrustUK hallmark for e-commerce web sites.
Draw up "Consumer Trust" standard for use online by goverment departments.
Reduce online fraud:
Encourage credit card industry to establish online address verification system;
Promote tScheme.
Combat online criminal activity:
Create advisory body on implementation of ISP interception arrangements;
Ensure industry fully consulted on fair contribution to interception costs;
Establish a National Hi-tech Crime Unit.
Protect online security:
Expand DTI's promotion to business of information security best practice (BS 7799);
Put information security at the heart of e-government;
Ensure protection against attacks on critical national information infrastructure.
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| 8. Help increase people's motivation to access the Internet by driving up the amount and quality of social content.
| Promote local online content;
Explore new ways to stimulate development and availability of high-quality online cultural content.
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| Successful businesses |
| UK online: the Government's commitments |
Detailed actions |
| 9. Invest an additional £25 million over three years to help small businesses exploit the potential of ICT.
| Boost marketing of UK online for business;
Additional advisers for UK online for business front-line;
Web-enabled call centre with "virtual expert" support system;
Raise awareness of fiscal incentives for small businesses.
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| 10. Support industry in improving competitiveness through e-business technologies and processes.
| Sponsor and disseminate e-business research and analysis:
Publish overview of sectoral impact of e-commerce;
Facilitate rapid transfer of e-business expertise between businesses and between sectors.
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| Government online |
| UK online: the Government's commitments |
Detailed actions |
| 11. Get all government services online.
| Improve the customer front-end;
Join up the back-office systems;
Set standards;
Improve the organisational capacity of government to deliver electronic services.
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| 12. Drive forward towards e-procurement and e-tendering targets.
| Develop coherence and standardisation in e-procurement;
Provide advice and guidance on e-procurement systems, tools and techniques;
Innovative pilot e-procurement projects;
50 per cent e-tendering by 2001;
100 per cent e-tendering by 2002.
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| 13. Implement a cross-government knowledge management system.
| Develop four applications;
Develop departmental interactivity;
Develop change management;
Embed Knowledge Network in operational practices.
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| 14. Drive forward citizen participation in democracy as part of the UK online citizen portal.
| Liaise with Home Office and others on online voter registration and online postal vote application;
Participation by devolved administrations and local authorities.
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| 15. Drive forward the use of authentication services both for e-government services and within government inself.
| Work with Trusted Service Providers to ensure interoperability with government;
Identify suitable security and authentication technologies in the marketplace to support government Electronic Service Delivery targets;
Exploit and develop government use of Public Key Infrastructure (PKI);
Define relationship between government PKI and the tScheme.
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| World class supply |
| UK online: the Government's commitments |
Detailed actions |
| 16. Implement a strategy to make the UK the number one country for the supply of high-level ITEC skills, taking account of the recommendations of "Skills for the Information Age".
| Invest at least £8 million to drive forward the ITEC skills strategy.
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| 17. Invest in leading-edge e-science.
| Ensure businesses maximise benefits from investments in science-based infrastructure.
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| 18. Facilitate ITEC knowledge transfer.
| Incentivise universities to commercialise ITEC research;
Facilitate links between the ITEC sector, universities and other sectors of the economy;
Review actions needed to facilitate cluster development in the ITEC sector.
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| 19. Implement an action plan for growth for the digital content sector, including through liberalised access to government information.
| Work with industry to implement the action plan, reviewing progress with the Digital Content Forum;
Introduce marginal cost pricing for most basic government information, other than Trading Funds;
Introduction of class licensing by HMSO;
Public information available in digital form.
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| 20. Work with industry to develop a UK strategy for m-commerce.
| Develop a strategy for secure, introduction of m-commerce;
Host 3G mobile conference.
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| E-leadership |
| UK online: the Government's commitments |
Detailed actions |
| 21. Establish new mechanisms to co-ordinate access and skills initiatives at national, regional and local level.
| Michael Wills, Parliamentary Under-Secretary of State, DfEE, to take lead in co-ordinating community-based IT access and skills initiatives at national, regional and local level, working with e-Minister, e-Envoy and DCMS Ministers;
Government Offices in England and Wales to co-ordinate implementation of these initiatives at local and regional level, reporting on progress to the Parliamentary Under-Secretary of State every six months.
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| 22. Further development and implement the UK online campaign.
| Work with private and voluntary sections, consumer groups and trade unions to develop the national campaign to get the UK online;
Hold a review of the UK online campaign's impact.
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| Measuring success |
| UK online: the Government's commitments |
Detailed actions |
| 23. Secure international agreement to a common framework for measuring e-commerce.
| Complete agreement on a common definition;
Agree core set of common questions.
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| 24. Improve e-commerce measurement in UK.
| Further work required in the following areas:
individual use;
business use;
government use;
ITEC sectors;
telecoms/Internet access costs;
Work with Information Age Partnership to identify global benchmarks for measuring the UK's success.
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| 25. Implement a programme to evaluate the net economic impact of e-commerce.
| First economic impact study undertaken. |
