Supplementary Note from the Consumers'
Association
Following the hearing earlier, Michelle Childs
said we would send through details of the current situation with
ATM charges following a question from Giles Radice MP. The current
situation is as follows:
No customer will be double charged.
Notice of charging is displayed on ATM screens.
Both of these measures are in the new Banking Code from Jan 2001.
Banks have withdrawn their plans to direct charge.
Most banks (including the big four) have withdrawn
disloyalty charges.
Both of these are voluntary decisions by individual banks.
16 January 2001
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