Supplementary Note from the Consumers'
Association
Following the hearing earlier, Michelle Childs
said we would send through details of the current situation with
ATM charges following a question from Giles Radice MP. The current
situation is as follows:
— No customer will be double charged.
— Notice of charging is displayed on ATM screens.
Both of these measures are in the new Banking Code from Jan 2001.
— Banks have withdrawn their plans to direct charge.
— Most banks (including the big four) have withdrawn
disloyalty charges.
Both of these are voluntary decisions by individual banks.
16 January 2001
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