Lembit Öpik: To ask the Secretary of State for Trade and Industry what plans the Government have to issue guidance to businesses concerning compliance with the requirements of the Disability Discrimination Act 1995 for labelling which is user friendly for visually impaired and blind people; and if she will make a statement. 
Alan Johnson: DTI has agreed to work with the Disability Rights Commission in promoting best practice in relation to the provision of information in accessible formats accompanying manufactured goods.
Sue Doughty: To ask the Secretary of State for Trade and Industry, pursuant to her answer to the hon. Member for South Swindon (Ms Down) on 10 December 2001, Official Report, column 653W, what information and advice was contained in the communications; and if she will make a statement. 
Mr. Clapham: To ask the Secretary of State for Trade and Industry how many chronic obstructive pulmonary disease medical assessments have been made by Healthcall in each of the coalfield areas, showing the level of diagnosed disability in each case. 
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Mr. Wilson [holding answer 12 December 2001]: Healthcall, the company contracted to undertake the delivery of the Medical Assessment Process, has completed 50,124 appointments, to date. The Department is unable to list the diagnosed disability in each case. The number of appointments completed by region is as follows:
|Number of appointments completed
|Mobile Test Units
Mr. Bercow: To ask the Secretary of State for Trade and Industry what estimate she has made of the amount of foreign direct investment in the constituency of Buckingham in each year since 1997. 
Nigel Griffiths: Figures collated by Invest UK on inward investment are not recorded at constituency level but on a regional basis. Following are figures from the south-east for each of the years since 1997.
The figures are based on information provided by companies at the time of the announcement of the decision to invest in the UK. They are based on the companies' best estimate, at that time, of the number of jobs to be created/safeguarded by the investment in its first three years.
There is no requirement to notify inward investment decisions and so the figures include only those projects where Invest UK and its regional partners were involved or which have come to their notice.
|Number of projects
|Number of new jobs
|Number of safeguarded jobs
|Total number of associated jobs
Mr. Bercow: To ask the Secretary of State for Trade and Industry what assessment she has made of (a) the availability and (b) the take-up of broadband services by (i) individuals and (ii) businesses in the constituency of Buckingham. 
Nigel Griffiths: The Small Business Service funds a network of local business link operators throughout England. Business link operators provide access to a wide range of services to local businesses, including information and advice, export development assistance, marketing, training and development, financial packaging, information and communication technologies, design, etc.
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Business link operators assess the needs of individual businesses (including start-ups) and put together packages of assistance to meet these needs, referring as necessary to support provided by partner organisations and other suppliers.
Mr. Bercow: To ask the Secretary of State for Trade and Industry how many (a) individuals and (b) small businesses from the constituency of Buckingham have written to the Small Business Service in the last 12 months; and what the average number of working days taken to respond was. 
Nigel Griffiths: SBS's South East Regional Team has received three written requests relating to this area, all inquiries were answered within three days of receipt, and were all directed to Business Link Milton Keynes Oxfordshire and Buckinghamshire.
Mr. Bercow: To ask the Secretary of State for Trade and Industry how many (a) individuals and (b) small businesses for the constituency of Buckingham have used the Small Business Service in each quarter since April 2000. 
Nigel Griffiths: The table shows the number of businesses and individuals assisted by Business Link Milton Keynes, Oxfordshire and Buckinghamshire. Management Information for Business Link local and national services are not desegregated to constituency level.
|April to June (Q1)
|July to September (Q2)
|October to December (Q3)
|January to March (Q4)
|April to June (Q1)
|July to September (Q2)
Business Link Management Information returns.
Ms Hewitt: The latest foreign direct investment (FDI) statistics published by the United Nations Conference on Trade and Development (UNCTAD) show that the UK maintained its position as the largest recipient of inward
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FDI stocks in the EU in 2000. The UK percentage share increased slightly from 20.0 per cent. in 1999 to 20.3 per cent. in 2000.
Mr. Bercow: To ask the Secretary of State for Trade and Industry if she will make a statement on progress with the Public Service Agreement target on support for exporters, quality of service, exports and the business image of the UK. 
Ms Hewitt: Details on the requested PSA targets were published in March 2001 in "British Trade InternationalThe Government's Expenditure Plans 200102 to 200304 and Main Estimates 200102", Cm 5123, a copy of which was placed in the Libraries of the House.
Ms Hewitt: The Department has reviewed and refined its Fraud Policy Statement and supporting Guidance on Fraud Risk Management within the last year. These have been published on the departmental intranet. Guidance on the topic has also been issued to departmental staff.
As well as operating a general "whistleblowing" scheme through which staff can raise areas of concern (which may include suspicions of fraud) the Department has posted contact details for the Fraud Officer so that concerns may also be raised directly with him.
The Department is represented at a range of ministerial, interdepartmental and treasury working groups on counter fraud measures and liaises with Scotland Yard and others in the wider counter fraud community to ensure that we remain current on issues of best practice in this area.
Mr. Bercow: To ask the Secretary of State for Trade and Industry if she will make a statement on progress with the target on payment of presented bills within 30 days of receipt of goods or a valid invoice. 
Ms Hewitt: The percentage of bills which were paid by my Department within 30 days of receipt of a valid invoice has increased from 93 per cent. for the period April to November 2000 to 96 per cent. for the same period in the year 2001.
Mr. Bercow: To ask the Secretary of State for Trade and Industry if she will make a statement on progress with the public service agreement target on the number of companies spun out from universities. 
A recent survey of exploitation activity in the higher education sector has shown that 199 companies were spun out from universities in the academic year 19992000, and a total of 537 university spinouts were created over the period 199495 to 19992000 inclusive. This compares with the baseline of 26 companies spun out from universities during 1997 against the background of a total population of 223 companies wholly or partially owned by HEIs for the commercial exploitation of their research results in 199798.
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Ms Hewitt: My Department has already made 32 of its services (41 per cent. of the planned total) available online. We expect to make a further 28 available online by the end of 2002, a cumulative figure of 60 (76 per cent.), and, subject to the outcome of the 2002 Spending Review, the remaining 19 (100 per cent.) by the end of 2005.
Ms Hewitt: Companies House has consistently met or exceed its unit cost reduction target for document processing since the target was first set in 199798. On the back of record growth in the register in 200001, the target was bettered by 100 per cent. in that year. It is not possible to anticipate results for 200102 as calculation requires end-year figures. While Companies House believes it is broadly on target, it is unlikely to do more given the increased focus on quality and customer service rather than lower cost per se.
Mr. Bercow: To ask the Secretary of State for Trade and Industry if she will make a statement on progress with the target on services and activities as set out in the handbook Better Quality Services.