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Winter Fuel Allowance

Mr. Hepburn: To ask the Secretary of State for Work and Pensions how many pensioners received the winter fuel allowance in 2000; and how many will receive it this winter in (a) the UK and (b) South Tyneside. [24620]

Mr. McCartney: Over 11 million people received a winter fuel payment for winter 2000–01, around 32,900 of whom were in the South Tyneside local authority area. Figures for this winter are expected to be similar.

Stakeholder Pensions

Mr. Bercow: To ask the Secretary of State for Work and Pensions how many people in the Buckingham constituency have taken out stakeholder pensions. [24866]

Mr. McCartney: The information is not available.

Adam Price: To ask the Secretary of State for Work and Pensions (1) how many stakeholder pension plans have been sold in (a) Wales, and (b) the other regions of the UK; [23962]

Mr. McCartney: The information is not available in the format requested. Such information as is available is as follows:





The ABI has reported that over three-quarters of those employers required to do so had designated a stakeholder pension scheme for their staff by the end of October. We know that other designations were in progress at that time.

We should also remember that stakeholder pensions have led to other improvements in pension provision. Charges on personal pensions have fallen as a result of stakeholder pensions, and employers have also widened their schemes to cover more of their work forces. This means more people are able to save for their retirement.

8 Jan 2002 : Column: 700W

Parliamentary Commissioner for Administration

Mr. Chope: To ask the Secretary of State for Work and Pensions how many formal notices his Department has received in the last year from the Parliamentary Ombudsman expressing an intention to carry out an investigation; and in respect of each notice, how long it took to respond. [18766]

Malcolm Wicks [holding answer 27 November 2001]: The Department received 234 statements of complaint from the Parliamentary Ombudsman in the last financial year April 2000 to March 2001. The average length of time taken to respond to the statement of complaint is 25.51 working days.

Estate Management Services (PRIME Contract)

Mr. Bercow: To ask the Secretary of State for Work and Pensions if he will make a statement on the saving from the PRIME contract with Trillium for estate management services. [18988]

Malcolm Wicks: In line with the findings of the National Audit Office, the public sector comparator for PRIME estimated that the Department will save £560 million over the life of the 20-year contract. This is some 22 per cent. less than it would have cost the Department had we continued with our previous estate management arrangements.

In addition to this significant reduction in our running costs, the financial benefit of many innovative ideas in the PRIME contract such as the sharing of gains on disposal of properties and various contractor incentivisation and benefit sharing provisions, are now being realised. The first three full years of the contract with Land Securities Trillium has brought about the following returns:

£ million
1998–99
Centralisation of CILOR (Contribution In Lieu Of Rates) Control3.000
Release of surplus space @ 1.4.9810.000
Release of space1.000
1999–2000
Credits from CILOR appeals12.488
Development Gain10.992
Utilities reconciliation2.714
Energy savings1.709
Release of space.856
Unavailability deduction.128
2000–01
Business rate corrections with LAs8.000
Development Gain pool1.000
Energy savings.400
Utilities reconciliation.460

Pensioner Incomes

Mr. Flight: To ask the Secretary of State for Work and Pensions if he will provide a breakdown of average pensioner incomes for each year between 1979 and the last year for which information is available. [21027]

Mr. McCartney: The average pensioner incomes are supplied in the table.

8 Jan 2002 : Column: 701W

Average pensioner incomes 1979—1999/2000
£ per annum

All pensionersPensioner couplesSingle pensioners
197911516787
198112217494
1987147212111
1988152227110
1989150215113
1990–91163232121
1992173244130
1992–93173244130
1994–95(42)177253130
1995–96(42)176249130
1996–97(42)187268135
1997–98(42)189270137
1998–99(42)194275142
1999/2000(42)201281149

Notes:

1. All incomes are £ per week and at July prices.

2. FRS information is only available from 1994. Prior to this, FES based estimates have been used.

3. Pensioners are defined as:

Single (non cohabiting) people over State pension age (65 for men and 60 for women).

Couples (married or cohabiting) where the man, who is defined as the head of a couple, is aged 65 and over.

4. The income quoted is the net mean income before housing costs. It includes all types of income including benefit income, occupational pensions, investment income and earnings.

Source:

(42) The Family Resources Survey (FRS) 1994/79—1999/2000

The Family Expenditure Survey (FES) 1979—1992/93


Post Office Card Account

Ms Atherton: To ask the Secretary of State for Work and Pensions what progress has been made in establishing a Post Office card account system; and what factors underlay the decision as to who will receive these accounts. [23707]

Malcolm Wicks: I refer my hon. Friend to the reply given by my hon. Friend the Minister for E-Commerce and Competitiveness (Mr. Alexander) on 17 December 2001, Official Report, column 119W.

Benefits Agency

Annabelle Ewing: To ask the Secretary of State for Work and Pensions if he will introduce freephone telephone numbers for the Benefits Agency. [23824]

Mr. Nicholas Brown [holding answer 19 December 2001]: There are clearly benefits to be gained by offering Freecall and Local Call Rate services to Benefits Agency customers, but this has to be weighed against the cost to provide such services.

Where services are provided through a call centre, our policy is to offer telephone numbers which are chargeable at local call rates. This allows customers to be charged for the call at a local rate, regardless of the actual destination of that call within the UK. The Department meets the balance of the call cost. Further, where customers are likely to face significant difficulties in affording such charges, a Freecall number has indeed been provided. Customers are also able to ask for a call back from the Department rather than incurring personal call costs.

8 Jan 2002 : Column: 702W

The Department is currently modernising the delivery of its services to customers. Both Jobcentre Plus and the Pensions Organisation are in the process of assessing the best use of the telephone for customer contact. We are exploring the use of a single Local Call Rate number for initial contact with the Department. Calls could then be directed automatically to the most appropriate contact point, based on the originating dialling code. We are still in the early stages of this assessment.

Mr. Tynan: To ask the Secretary of State for Work and Pensions (1) what is the cost of amalgamating the Benefits Agency and the employment services in the current year; [23361]

Mr. Nicholas Brown: We have in the current year invested £122 million in establishing the new Jobcentre Plus pathfinder offices and in preparing for the wider integration of the Benefits Agency and the Employment Service more generally. We expect substantial savings to accrue from the creation of Jobcentre Plus over the next five years as we implement the new Jobcentre Plus network nationwide.

Hospital Downrating Rules

Mr. Prosser: To ask the Secretary of State for Work and Pensions what assessment he has made of the impact on old people whose pensions are reduced while in hospital. [24067]

Mr. McCartney: The Department, in conjunction with the Department of Health, has looked at issues affecting hospital in-patients including rules governing the downrating of benefits.

This rule prevents double provision from public funds as the publicly funded NHS maintains people while they stay in hospital as well as providing free treatment. Social security maintenance benefits are also paid from state funds. They are therefore not paid in full indefinitely where a person is in a NHS hospital and having their day-to-day living expenses met through the NHS.

The double provision principle is a key cornerstone of the system of national insurance introduced over 50 years ago.

Mr. Prosser: To ask the Secretary of State for Work and Pensions how many pensioners, affected by the hospital downrating rules, have had demands to pay back to the Pensions Service sums of (a) between £25 and £50, (b) between £51 and £100, (c) between £101 and £200 and (d) more than £200, in the last year for which figures are available. [24065]

Mr. McCartney: The information is not available in the required format.

Mr. Prosser: To ask the Secretary of State for Work and Pensions what the average value was of pension reduction applied to pensioners who had hospital stays of (a) more than six and (b) more than 52 weeks, in the last year for which figures are available. [24066]

Mr. McCartney: The average weekly reduction in retirement pension for pensioners in hospital between six and 52 weeks is £23.

8 Jan 2002 : Column: 703W

The average weekly reduction in retirement pension for pensioners in hospital over 52 weeks is £56.



Mr. Prosser: To ask the Secretary of State for Work and Pensions how many pensioners, affected by the hospital downrating rules, had their pensions reduced after (a) six and (b) 52 weeks in hospital in the last year for which figures are available. [24068]

Mr. McCartney: The information requested is in the table:

Category of hospital reductionNumber of retirement pensioners
Reduced after 6 weeks23,000
Reduced after 52 weeks10,000

Source:

March 2001 Administrative Sample


Mr. Prosser: To ask the Secretary of State for Work and Pensions if he will quantify the cost of administrating the task of (a) reducing the pensions of pensioners and (b) collecting retrospective deductions from pensioners who have been in hospital for more than (i) six and (ii) 52 weeks. [24069]

Mr. McCartney: I refer my hon. Friend to the reply given to him on 6 December 2001, Official Report, column 513W.


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