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Mr. George Howarth: To ask the Parliamentary Secretary, Lord Chancellor's Department on how many occasions (a) the Lord Chancellor and (b) her ministerial colleagues have refused to meet hon. Members to discuss constituency matters in the last 36 months; and what criteria she uses to arrive at such decisions. 
Ms Rosie Winterton: The information requested by my hon. Friend is not readily available and could be provided only at disproportionate cost. In deciding whether a meeting should or can take place, the Lord Chancellor's policy is to take account of (a) the nature of the issue concerned, any relevant background history, and surrounding circumstances; (b) pressure on his, and other Ministers' diaries; and (c) whether the matter can be fully and satisfactorily dealt with in correspondence.
Dr. Cable: To ask the Parliamentary Secretary, Lord Chancellor's Department what assessment has been made of the effect of the working time directive on her Department's employees; how many employees are working in excess of 48 hours per week; what steps she is taking to reduce this number; and if she will make a statement. 
Ms Rosie Winterton: Since the working time directive was introduced we have sought to reduce the number of staff working in excess of 48 hours a week (by adjusting working hours or re-designing jobs) to an absolute minimum. Currently, of all the staff in the Lord Chancellor's Department and its agencies (the Court Service and Public Guardianship Office), around 30 staff regularly work in excess of 48 hours on a voluntary basis. They are principally based in the private offices and press
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office. Some other staff may work in excess of 48 hours from time-to-time to cover peaks of work or because their work is of a cyclical nature.
Dr. Cable: To ask the Parliamentary Secretary, Lord Chancellor's Department how many people are employed in her Department on a job share contract; and what percentage of vacant positions was advertised on this basis in the last 12 months. 
Ms Rosie Winterton: 2,291 staff currently work reduced hours in LCD headquarters, the Court Service and the Public Guardianship Office, a large proportion of whom are engaged on a job-share or job-split arrangement.
Job-sharing is only one of a number of alternative and flexible working patterns that employees are welcome to take up under the Department's work-life balance policies. The flexibility of the pattern is decided in conjunction with local management to suit an individual's need and the needs of their work.
95 per cent. of all vacancies advertised over the past 12 months have been suitable for job-sharing. The expectation is that jobs will be available for job-sharing unless line managers can justify otherwise.
Dr. Cable: To ask the Parliamentary Secretary, Lord Chancellor's Department how many cases of work-related stress have been reported in her Department; how much compensation has been paid to employees; how many work days have been lost due to work-related stress, and at what cost; what procedures have been put in place to reduce work-related stress, and at what cost, in each of the last three years; and if she will make a statement. 
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GPs. While certain illnesses, such as "depression", "anxiety", "general debility" and even "stress" may be indicated on certificates, it is not possible to determine levels of "work-related stress". Consequently, we have no details on the number of working days lost due to work-related stress or the cost to the Department.
However, we know from recent staff attitude surveys and an audit conducted in 1995 that undue stress at work is a problem for a small minority. To deal with this we have introduced a range of stress management courses for both managers and non-managers. Our in-house welfare service is fully trained, and ideally placed, to deal with issues involving work-related stress.
Both the Court Service and LCD headquarters also introduced new work-life balance policies during 2001, enabling staff to adopt more effective working patterns to better balance their work and home life.
We have a legal obligation to provide a safe working environment for all our staff and are committed to meeting targets for reducing the number of working days lost generally to work related injuries and illnesses arising from the Government's Revitalising Health and Safety initiative.
Mr. George Howarth: To ask the Parliamentary Secretary, Lord Chancellor's Department what official visits abroad officials from the Public Record Office have made since 1997; at what cost; and for what purpose. 
The visits were made for the following purposes:
Mr. Bercow: To ask the Parliamentary Secretary, Lord Chancellor's Department if she will list the (a) conferences, (b) seminars, (c) workshops, (d) exhibitions and (e) press conferences which have been sponsored by her Department and which took place on non-departmental premises in each of the last four years giving the title, purpose, date and cost of each. 
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Mr. Bercow: To ask the Parliamentary Secretary, Lord Chancellor's Department if she will list the publications issued by the Department in each of the last four years; and what the (a) circulation, (b) cost and (c) purpose of each was. 
Dr. Kumar: To ask the Parliamentary Secretary, Lord Chancellor's Department by what means ministerial boxes are conveyed from private offices in her Department to (a) the Lord Chancellor and (b) her fellow Ministers; how frequently and at what expense private courier firms are employed for such a task; and which courier firms have been used for such duties. 
John McDonnell: To ask the Parliamentary Secretary, Lord Chancellor's Department if she will list those functions, engagements and events which Ministers, officials and advisers in the Lord Chancellor's Department have attended which have been sponsored, funded, promoted and hosted by the City of London Corporation since 1997. 
Mr. Bercow: To ask the Secretary of State for Trade and Industry what her estimate is of the cost of theft and fraud to (a) her Department, (b) its agencies and (c) non-departmental public bodies in each of the last four years. 
These figures do not include returns from agencies or NDPBs. The information from agencies will be provided as soon as possible. The DTI does not hold information on thefts within NDPBs.
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