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Victims' Rights

Mr. Andrew Turner: To ask the Secretary of State for Northern Ireland what measures are in place to protect the rights of victims of terrorism in Northern Ireland; which of the measures for victims' rights contained within the Belfast Agreement have been implemented; and what plans he has to protect victims' rights. [53690]

Mr. Browne: The Belfast agreement 1998 makes specific reference to the importance of acknowledging and addressing the suffering of victims of violence as a necessary element of reconciliation, and recognises the need to provide services that are supportive and sensitive to their individual needs.

In November 1997 the Government had appointed Sir Kenneth Bloomfield as head of a Victims' Commission


and asked him to consult various organisations concerned with the welfare of the bereaved and disabled as well as with community groups, churches and political parties and to make recommendations.

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Following publication of his report "We Will Remember Them" in April 1998, the Government appointed Adam Ingram as Minister for Victims and the Victims Liaison Unit was established to take forward the implementation of the report. Since then Government have committed more than £18.25 million to support victims of the Troubles, funding a number of initiatives including:















It is now four years since the Bloomfield report was published and I replaced Adam Ingram as Victims Minister last June. I am currently reviewing the Government's strategic approach to the needs of victims in the context of the ongoing political process.

Also, as part of the Belfast Agreement and the Northern Ireland Act 1998, the Northern Ireland Human Rights Commission was given the responsibility of advising the Secretary of State on the scope for defining, in Westminster legislation, rights supplementary to those in the ECHR which, taken together with the ECHR, could constitute a Bill of Rights for Northern Ireland. The agreement also says that the Bill should reflect the particular circumstances of Northern Ireland.

The Commission consultation document "Making a Bill of Rights for Northern Ireland" indicated that the rights of victims, both those arising from the conflict and more generally, should be included in a Bill of Rights. The Government have drawn no policy conclusions from the consultation document but will give careful consideration to the formal recommendations made by the Northern Ireland Human Rights Commission which we expect to receive in 2003.

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Correspondence

Mr. Weir: To ask the Secretary of State for Northern Ireland how many letters were received by each Minister in his Department in each month since June 1997. [59311]

Jane Kennedy: The information requested by the hon. Member is listed in the following table. It is not possible to attribute letters separately to the Minister of State and Parliamentary Under-Secretary of State for Northern Ireland from members of the public. The combined totals have been provided on a separate table.

Letters received by the Secretary of State for Northern Ireland since June 1997

199719981999200020012002
January1,184627571346415
February1,0537241,073268423
March899939731255284
April841657757200251
May959446636196235
June1,082892458238
July1,1431,2921,092382258
August6411,118740265388
September1,0911,056902278191
October952712874296561
November736543969321370
December643487375184198

Letters received by the Minister(s)(21) of State for Northern Ireland since June 1997

199719981999200020012002
January106 + 1267 + 15564560
February107 + 2953 + 22523862
March110 + 28102 + 21685458
April89 + 1970 + 19383955
May102 + 2253 + 15424139
June84 + 1488 + 218338
July73 + 1392 + 2471 + 226158
August49 + 2175 + 10565243
September48 + 1481 + 27734036
October61 + 2172 + 42945157
November48 + 2161 + 33975081
December58 + 1457 + 20853043

(21) From July 1997 until July 1999 there were two Ministers of State at the Northern Ireland Office.


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Letters received by the Parliamentary Under-Secretary of State for Northern Ireland since August 1999

199719981999200020012002
January8438
February14728
March191035
April11328
May7323
June912
July425
August21830
September18326
October13524
November9721
December3318

Letters received by the Minister(s) of State and Parliamentary Under-Secretary of State for Northern Ireland from members of the public

199719981999200020012002
January1814131427
February75167914
March12419767
April201321910
May275163
June109410
July20197227
August7119219
September1057117
October131714627
November1411111215
December106448

Police Ombudsman

Mr. McNamara: To ask the Secretary of State for Northern Ireland what targets have been drawn up by the police ombudsman for the number of days taken to complete each stage of the complaints process; and what his assessment is of progress made towards meeting these goals. [43891]

Jane Kennedy: The police ombudsman advises that the targets for dealing with complaints are contained in the police ombudsman's corporate statement and annual business plan 2001–02. The targets are reproduced in the table and include the current levels of achievement. In a number of categories the process for measuring the level of achievement against target is currently at the development stage and therefore these figures are not yet available.

TargetLevel of achievement
95 per cent. of telephone calls to the FreePhone number answered within 20 seconds100 per cent. answered within 20 seconds
90 per cent. of complaints to be acknowledged by letter within three working days77 per cent. acknowledged within three working days
90 per cent. of complainants calling at the Office to be seen within 10 minutes of arrival100 per cent. seen within 10 minutes
90 per cent. of complaints to be allocated action within three working days74 per cent. allocated action within three working days
90 per cent. of complaints for fast tracking to be allocated action within one working day95 per cent. allocated action within one working day
90 per cent. of complaints to be referred for Informal Resolution within three working days of consent being given78 per cent. referred within three working days of consent being given
90 per cent. of complainants to be kept informed of progress of Informal Resolution within seven weeksTarget deemed inappropriate—progress of Informal Resolution is within control of the police
90 per cent. of complainants to be contacted within three working days of complaint being allocatedMeasurement methodologies currently in development; no information available
90 per cent. of statements from complainants to be taken within 21 days of complaint being allocatedMeasurement methodologies currently in development; no information available
95 per cent. of complainants to be kept informed of progress at least every four weeksMeasurement methodologies currently in development; no information available
95 per cent. of police officers to be kept informed of progress at key stages of the investigationMeasurement methodologies currently in development; no information available
95 per cent. of emergency incident calls from the police to be responded to 24 hours a dayMeasurement methodologies currently in development; no information available
70 per cent. of arrivals at emergency incident locations to within three hours at any time (1.5 hours in Greater Belfast)Measurement methodologies currently in development; no information available
70 per cent. of investigations completed by the office not to exceed 110 working daysMeasurement methodologies currently in development; no information available
95 per cent. of forensic exhibits for evidence to be submitted to forensic lab within two working daysMeasurement methodologies currently in development; no information available

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Mr. McNamara: To ask the Secretary of State for Northern Ireland if he will break down the number of complaints received by the police ombudsman by (a) perceived community origin, (b) gender and (c) other recorded categories of complainant. [43890]

Jane Kennedy: The police ombudsman advises that a monitoring form is issued to all complainants asking a number of questions. The answer provided is based on a return of monitoring forms from 2,731 complainants during 2001–02.

(a) Community background of complainants

Percentage of
Community backgroundNumberTotalThose with known community background
Catholic208840
Church of Ireland117422
Presbyterian118422
Methodist2615
Other religion4018
No religion1513
Unknown2,20781
Total2,731100100

(b) Gender of complainants

Gender Number PercentagePercentage of those with known gender
Male1,9817374
Female6942526
Unknown562
Total2,731100100


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(c) Age of complainants

Age group Number PercentagePercentage of those with known ages
16–20253920
21–304231533
31–403281225
41–50186714
51–607436
60+2912
Unknown1,43853
Total2,731100100

Marital status of complainants 2001–02

Marital status Number PercentagePercentage of those with known marital status
Married184735
Single194737
Separated63212
Widowed1202
Divorced4829
Co-habiting2615
Unknown2,20481
Total2,731100100

Occupational status of complainants 2001–02

Occupational status Number PercentagePercentage of those with known occupational status
Working full-time138526
Working part-time3717
Unemployed122523
Student1413
Self-employed60211
Retired2615
Other701
Permanently sick85316
Looking after family4018
Unknown2,20281
Total2,731100100

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Ethnic origin of complainants 2001–02

Ethnic origin Number PercentagePercentage of those with known ethnic origin
White5161999
Indian100
Pakistani200
Mixed100
Other501
Unknown2,20681
Total2,731100100

Disability of complainants 2001–02

Disability Number PercentagePercentage of those known
Yes159619
No6782581
Unknown1,89469
Total2,731100100


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