House of Commons Hansard Written Answers for 24 Jul 2002 (pt 104)

Probation Service

Mr. Hancock: To ask the Secretary of State for the Home Department how many incidents of suicide and self-harm there were in Probation Service-approved hostels in 2001 in England and Wales; and if he will make a statement. [67009]

Mr. Hilary Benn: In 2001, 21 deaths of approved hostel residents were reported. Of these three were recorded as suicide, and a further 12 as a result of drug overdoses. Of the remaining six, five were from apparently natural causes and one resident died in a road traffic accident.

We do not keep a central record of incidents of self-harm in approved hostels.

Mr. Hancock: To ask the Secretary of State for the Home Department how many people were under post-release supervision by the Probation Service last year in England and Wales; and if he will make a statement. [66818]

24 Jul 2002 : Column 1521W

Mr. Hilary Benn: The number of people under post-release supervision by the Probation Service in England and Wales was 28,800 at the end of December 2000, the latest date for which complete information is available.

Victims

Mr. Burstow: To ask the Secretary of State for the Home Department what systems are in place to inform victims about the release from hospital of a person who has committed serious offences whilst insane. [67152]

Mr. Hilary Benn: There is currently no system for informing victims about the release from hospital of a person who has committed serious offences whilst insane, as this information has been considered to be subject to medical confidentiality. However, the Government believes that victims of their offending should have the same rights to information as victims of any other serious offending. On 25 June we announced proposals to that effect in the consultation paper accompanying the Mental Health Bill.

Probation Services

Ross Cranston: To ask the Secretary of State for the Home Department what estimate he has made of the extent of the funding shortfall for 2002–03 in probation services in (a) England, (b) the West Midlands and (c) London; what the implications of this are for provision of services in (i) Crown courts and (ii) magistrates' courts; and if he will make a statement. [68117]

Mr. Hilary Benn: Funding for probation services in 2002–03 has increased by five per cent. in England; 5.9 per cent. in West Midlands; and 4.3 per cent. in London

24 Jul 2002 : Column 1522W

over the allocations for the previous year. Some areas are experiencing funding pressures due to increased costs. Following risk assessments and prioritisation, courts may find that they are asked to accept that services may be delivered using different reporting arrangements, but there should be no adverse implications for the delivery of those services to courts.

Police

Mr. Wilshire: To ask the Secretary of State for the Home Department how many Metropolitan Police officers serving with its Firearms Branch are suspended because they have discharged a gun; and how long each officer has been suspended. [59448]

Mr. John Denham [holding answer 25 May 2002]: The Commissioner of Police of the Metropolis informs me that there are no Metropolitan Police officers within the SO19 Firearms Branch who are suspended from police duties as a result of firearms incidents. There are currently eight SO19 officers removed from operational firearms duties and on restricted duties pending the completion of investigations into incidents involving the discharge of a firearm.

Mr. Laws: To ask the Secretary of State for the Home Department if he will publish estimates of customer satisfaction for each English police authority in each of the years 1990–91 to 2001–02 in relation to (a) 999 calls response, (b) victims of violent crime, (c) victims of domestic burglary and (d) victims of theft; and if he will make a statement. [67107]

Mr. John Denham [holding answer 8 July 2002]: The information requested is only available from 1993 and is shown in the table. It covers nearly all police authority areas in England and Wales; gaps in information are shown.

HMIC Matrix of IndicatorsN/A

1993 1994–95

Forces BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied

England and Wales 5,297,040 88 82 93 6,088,654 89 90 90

Avon and Somerset 88,235 94 88 94 159,800 91 79 90

Bedfordshire 43,200 94 79 94 51,192 94 83 93

Cambridgeshire 53,504 92 93 97 58,805 95 92 96

Cheshire 75,094 – – – 80,035 85 – 93

City of London – – 89 – – – 91 –

Cleveland 67,398 78 79 80 84,346 77 84 91

Cumbria 33,985 69 91 86 34,729 92 90 81

Derbyshire 49,457 92 96 96 88 90 96

Devon and Cornwall 102,391 91 82 93 121,798 86 83 93

Dorset 55,155 78 94 94 54,791 85 71 94

Durham 29,447 73 82 81 29,923 – – –

Dyfed-Powys 21,231 95 100 95 24,068 94 97 97

Essex 110,005 – – – 114,883 87 – –

Gloucestershire 40,462 79 80 92 45,388 77 82 90

Greater Manchester 416,873 78 84 93 446,345 82 81 95

Gwent 32,191 94 – 93 35,360 86 – 79

Hampshire 162,082 – – – 170,560 86 – 97

Hertfordshire 67,610 84 80 88 77,071 80 94 92

Humberside 85,632 73 68 69 88,402 75 80 83

Kent 130,015 81 87 94 141,769 98 91 87

Lancashire 71,986 81 77 86 102,984 86 84 92

Leicestershire 100,232 86 – 87 114,314 83 – 85

Lincolnshire 34,694 75 71 84 45,828 91 82 92

Merseyside 200,711 92 – 96 220,432 81 – 96

Metropolitan Police 1,347,207 92 86 92 1,538,385 92 92 91

Norfolk 37,143 98 86 93 48,984 97 85 95

North Wales 39,945 86 86 92 40,575 86 82 88

North Yorkshire 31,956 91 92 97 56,646 87 94 95

Northamptonshire 25,027 83 85 90 32,256 97 88 92

Northumbria 213,369 94 – 95 224,569 – – –

Nottinghamshire 119,489 92 92 97 115,695 87 81 90

South Wales 150,370 – – – 158,006 – – –

South Yorkshire 123,144 67 38 68 149,178 – – –

Staffordshire 58,935 91 93 95 65,266 90 84 92

Suffolk 27,521 – – – 30,253 93 85 92

Surrey 56,182 97 100 98 67,268 99 100 100

Sussex 94,251 88 87 96 138,265 88 96 97

Thames Valley 125,754 87 89 85 195,016 83 84 95

Warwickshire 43,468 – – – 48,870 85 90 92

West Mercia 80,894 90 76 92 98,539 90 77 89

West Midlands 358,009 81 – 85 412,211 87 80 96

West Yorkshire 267,786 84 92 94 323,081 83 71 85

Wiltshire 25,000 – – 98 42,768 93 89 98

			1993			1994–95
Forces	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied
England and Wales	5,297,040	88	82	93	6,088,654	89	90	90
Avon and Somerset	88,235	94	88	94	159,800	91	79	90
Bedfordshire	43,200	94	79	94	51,192	94	83	93
Cambridgeshire	53,504	92	93	97	58,805	95	92	96
Cheshire	75,094	–	–	–	80,035	85	–	93
City of London	–	–	89	–	–	–	91	–
Cleveland	67,398	78	79	80	84,346	77	84	91
Cumbria	33,985	69	91	86	34,729	92	90	81
Derbyshire	49,457	92	96	96		88	90	96
Devon and Cornwall	102,391	91	82	93	121,798	86	83	93
Dorset	55,155	78	94	94	54,791	85	71	94
Durham	29,447	73	82	81	29,923	–	–	–
Dyfed-Powys	21,231	95	100	95	24,068	94	97	97
Essex	110,005	–	–	–	114,883	87	–	–
Gloucestershire	40,462	79	80	92	45,388	77	82	90
Greater Manchester	416,873	78	84	93	446,345	82	81	95
Gwent	32,191	94	–	93	35,360	86	–	79
Hampshire	162,082	–	–	–	170,560	86	–	97
Hertfordshire	67,610	84	80	88	77,071	80	94	92
Humberside	85,632	73	68	69	88,402	75	80	83
Kent	130,015	81	87	94	141,769	98	91	87
Lancashire	71,986	81	77	86	102,984	86	84	92

Leicestershire	100,232	86	–	87	114,314	83	–	85
Lincolnshire	34,694	75	71	84	45,828	91	82	92
Merseyside	200,711	92	–	96	220,432	81	–	96
Metropolitan Police	1,347,207	92	86	92	1,538,385	92	92	91
Norfolk	37,143	98	86	93	48,984	97	85	95
North Wales	39,945	86	86	92	40,575	86	82	88
North Yorkshire	31,956	91	92	97	56,646	87	94	95
Northamptonshire	25,027	83	85	90	32,256	97	88	92
Northumbria	213,369	94	–	95	224,569	–	–	–
Nottinghamshire	119,489	92	92	97	115,695	87	81	90
South Wales	150,370	–	–	–	158,006	–	–	–
South Yorkshire	123,144	67	38	68	149,178	–	–	–
Staffordshire	58,935	91	93	95	65,266	90	84	92
Suffolk	27,521	–	–	–	30,253	93	85	92
Surrey	56,182	97	100	98	67,268	99	100	100
Sussex	94,251	88	87	96	138,265	88	96	97
Thames Valley	125,754	87	89	85	195,016	83	84	95
Warwickshire	43,468	–	–	–	48,870	85	90	92
West Mercia	80,894	90	76	92	98,539	90	77	89
West Midlands	358,009	81	–	85	412,211	87	80	96
West Yorkshire	267,786	84	92	94	323,081	83	71	85
Wiltshire	25,000	–	–	98	42,768	93	89	98

24 Jul 2002 : Column 1523W

HMIC Matrix of IndicatorsN/A

1995–96 1996–97

Forces BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied

England and Wales 6,881,163 87 84 92 7,302,078 87 83 92

Avon and Somerset 195,095 88 79 94 197,706 85 83 92

Bedfordshire 34,466 93 81 94 59,863 91 79 92

Cambridgeshire 73,923 89 74 84 79,332 88 74 84

Cheshire 90,243 80 – 86 94,953 85 91 89

City of London – – 100 90 – – 73 98

Cleveland 87,253 80 79 87 89,061 94 90 95

Cumbria 37,047 82 96 82 37,749 94 92 92

Derbyshire 94,632 87 83 95 96,746 89 88 95

Devon and Cornwall 148,381 87 83 96 165,013 86 89 95

Dorset 71,700 84 91 94 71,362 81 79 92

Durham 31,424 85 87 88 46,178 – – –

Dyfed-Powys 25,208 93 74 97 25,374 90 91 98

Essex 121,934 85 90 98 129,165 83 92 98

Gloucestershire 46,678 76 82 94 62,790 75 80 90

Greater Manchester 500,820 83 91 96 501,093 82 85 95

Gwent 36,088 92 92 – 53,471 89 – 93

Hampshire 191,090 88 84 97 211,000 88 81 98

Hertfordshire 87,256 80 84 91 101,283 77 85 86

Humberside 87,653 76 71 78 100,097 75 72 82

Kent 161,149 97 85 97 170,908 98 86 98

Lancashire 156,349 90 87 89 132,194 90 87 90

Leicestershire 129,686 79 – 82 130,940 83 81 87

Lincolnshire 46,556 94 88 90 46,102 90 84 90

Merseyside 251,985 79 86 90 326,654 76 82 94

Metropolitan Police 1,681,620 93 83 92 1,772,871 92 86 92

Norfolk 56,261 97 83 94 63,684 94 90 94

North Wales 42,864 98 65 83 48,131 90 77 87

North Yorkshire 60,561 87 91 93 53,226 90 89 94

Northamptonshire 55,994 89 90 96 60,028 95 89 95

Northumbria 222,835 – 90 94 229,478 90 91 93

Nottinghamshire 129,831 81 77 88 147,739 91 78 88

South Wales 179,586 – – – 175,535 – – –

South Yorkshire 153,276 68 50 76 177,278 78 79 87

Staffordshire 74,900 86 80 93 76,400 88 90 95

Suffolk 56,112 88 74 91 60,951 80 64 88

Surrey 74,763 79 83 89 80,201 90 86 91

Sussex 151,652 85 94 97 162,452 84 91 93

Thames Valley 221,119 79 82 93 228,508 76 77 92

Warwickshire 54,921 89 86 98 60,861 82 86 92

West Mercia 99,012 80 83 91 110,688 86 82 93

West Midlands 455,056 74 96 89 462,052 85 89 95

West Yorkshire 348,120 81 74 83 342,199 78 78 84

Wiltshire 56,064 95 84 96 60,762 81 70 89

			1995–96			1996–97
Forces	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied
England and Wales	6,881,163	87	84	92	7,302,078	87	83	92
Avon and Somerset	195,095	88	79	94	197,706	85	83	92
Bedfordshire	34,466	93	81	94	59,863	91	79	92
Cambridgeshire	73,923	89	74	84	79,332	88	74	84
Cheshire	90,243	80	–	86	94,953	85	91	89
City of London	–	–	100	90	–	–	73	98
Cleveland	87,253	80	79	87	89,061	94	90	95
Cumbria	37,047	82	96	82	37,749	94	92	92
Derbyshire	94,632	87	83	95	96,746	89	88	95
Devon and Cornwall	148,381	87	83	96	165,013	86	89	95
Dorset	71,700	84	91	94	71,362	81	79	92
Durham	31,424	85	87	88	46,178	–	–	–
Dyfed-Powys	25,208	93	74	97	25,374	90	91	98
Essex	121,934	85	90	98	129,165	83	92	98
Gloucestershire	46,678	76	82	94	62,790	75	80	90
Greater Manchester	500,820	83	91	96	501,093	82	85	95
Gwent	36,088	92	92	–	53,471	89	–	93
Hampshire	191,090	88	84	97	211,000	88	81	98
Hertfordshire	87,256	80	84	91	101,283	77	85	86
Humberside	87,653	76	71	78	100,097	75	72	82
Kent	161,149	97	85	97	170,908	98	86	98
Lancashire	156,349	90	87	89	132,194	90	87	90
Leicestershire	129,686	79	–	82	130,940	83	81	87
Lincolnshire	46,556	94	88	90	46,102	90	84	90
Merseyside	251,985	79	86	90	326,654	76	82	94
Metropolitan Police	1,681,620	93	83	92	1,772,871	92	86	92
Norfolk	56,261	97	83	94	63,684	94	90	94
North Wales	42,864	98	65	83	48,131	90	77	87
North Yorkshire	60,561	87	91	93	53,226	90	89	94
Northamptonshire	55,994	89	90	96	60,028	95	89	95
Northumbria	222,835	–	90	94	229,478	90	91	93
Nottinghamshire	129,831	81	77	88	147,739	91	78	88
South Wales	179,586	–	–	–	175,535	–	–	–

South Yorkshire	153,276	68	50	76	177,278	78	79	87
Staffordshire	74,900	86	80	93	76,400	88	90	95
Suffolk	56,112	88	74	91	60,951	80	64	88
Surrey	74,763	79	83	89	80,201	90	86	91
Sussex	151,652	85	94	97	162,452	84	91	93
Thames Valley	221,119	79	82	93	228,508	76	77	92
Warwickshire	54,921	89	86	98	60,861	82	86	92
West Mercia	99,012	80	83	91	110,688	86	82	93
West Midlands	455,056	74	96	89	462,052	85	89	95
West Yorkshire	348,120	81	74	83	342,199	78	78	84
Wiltshire	56,064	95	84	96	60,762	81	70	89

24 Jul 2002 : Column 1525W

HMIC Matrix of IndicatorsN/A

1997–98 1998–99

Forces BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied

England and Wales 7,671,115 87 82 92 7,986,070 86 81 91

Avon and Somerset 198,390 81 75 85 205,350 75 73 87

Bedfordshire 56,870 84 76 90 78,666 88 83 86

Cambridgeshire 82,541 88 71 83 92,353 78 55 79

Cheshire 102,665 88 83 94 111,533 87 90 95

City of London – 94 80 86 – – 80 88

Cleveland 86,318 87 88 91 88,834 82 92 94

Cumbria 36,206 90 91 92 41,240 85 85 89

Derbyshire 103,413 89 85 96 109,407 79 80 90

Devon and Cornwall 175,942 86 73 88 169,634 88 75 90

Dorset 73,005 87 88 97 71,680 90 84 97

Durham 51,729 – – – 50,608 80 75 87

Dyfed-Powys 29,382 93 89 98 32,672 92 81 94

Essex 176,374 82 92 98 186,386 – 83 92

Gloucestershire 57,833 74 79 89 57,335 95 89 97

Greater Manchester 584,663 90 93 96 555,997 88 88 96

Gwent 57,143 – 80 – 64,013 82 – 89

Hampshire 225,355 86 82 97 231,052 86 74 97

Hertfordshire 107,675 74 79 84 119,380 93 90 95

Humberside 107,118 70 68 81 105,037 74 75 86

Kent 168,849 97 93 98 179,523 98 88 97

Lancashire 177,088 86 83 92 176,784 86 78 91

Leicestershire 127,316 86 76 93 128,015 81 79 94

Lincolnshire 48,247 93 78 89 53,097 95 86 94

Merseyside 246,646 74 79 90 259,166 80 78 91

Metropolitan Police 1,875,381 93 87 93 1,957,930 92 83 91

Norfolk 69,852 92 84 92 75,125 92 83 92

North Wales 71,690 82 89 90 75,046 83 88 91

North Yorkshire 43,423 – – – 51,979 – – –

Northamptonshire 69,581 95 89 97 77,543 91 91 91

Northumbria 227,129 83 86 91 231,750 85 86 92

Nottinghamshire 156,239 – 84 91 161,345 81 76 87

South Wales 196,599 – – – 210,412 83 83 90

South Yorkshire 180,197 87 83 89 194,592 85 82 89

Staffordshire 87,737 90 91 96 102,663 74 75 86

Suffolk 61,961 84 85 92 75,079 88 87 94

Surrey 82,399 85 82 90 90,001 82 81 91

Sussex 172,250 79 89 90 184,156 78 90 86

Thames Valley 240,002 78 81 93 251,131 80 79 91

Warwickshire 63,503 74 79 89 57,860 74 82 80

West Mercia 111,924 87 81 91 122,238 85 75 94

West Midlands 479,112 93 82 95 486,756 90 91 93

West Yorkshire 353,125 85 75 91 361,322 89 77 94

Wiltshire 48,243 80 72 89 51,380 82 75 93

			1997–98			1998–99
Forces	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied
England and Wales	7,671,115	87	82	92	7,986,070	86	81	91
Avon and Somerset	198,390	81	75	85	205,350	75	73	87
Bedfordshire	56,870	84	76	90	78,666	88	83	86
Cambridgeshire	82,541	88	71	83	92,353	78	55	79
Cheshire	102,665	88	83	94	111,533	87	90	95
City of London	–	94	80	86	–	–	80	88
Cleveland	86,318	87	88	91	88,834	82	92	94
Cumbria	36,206	90	91	92	41,240	85	85	89
Derbyshire	103,413	89	85	96	109,407	79	80	90
Devon and Cornwall	175,942	86	73	88	169,634	88	75	90
Dorset	73,005	87	88	97	71,680	90	84	97
Durham	51,729	–	–	–	50,608	80	75	87
Dyfed-Powys	29,382	93	89	98	32,672	92	81	94
Essex	176,374	82	92	98	186,386	–	83	92
Gloucestershire	57,833	74	79	89	57,335	95	89	97
Greater Manchester	584,663	90	93	96	555,997	88	88	96
Gwent	57,143	–	80	–	64,013	82	–	89
Hampshire	225,355	86	82	97	231,052	86	74	97
Hertfordshire	107,675	74	79	84	119,380	93	90	95
Humberside	107,118	70	68	81	105,037	74	75	86
Kent	168,849	97	93	98	179,523	98	88	97
Lancashire	177,088	86	83	92	176,784	86	78	91
Leicestershire	127,316	86	76	93	128,015	81	79	94
Lincolnshire	48,247	93	78	89	53,097	95	86	94
Merseyside	246,646	74	79	90	259,166	80	78	91
Metropolitan Police	1,875,381	93	87	93	1,957,930	92	83	91
Norfolk	69,852	92	84	92	75,125	92	83	92
North Wales	71,690	82	89	90	75,046	83	88	91
North Yorkshire	43,423	–	–	–	51,979	–	–	–
Northamptonshire	69,581	95	89	97	77,543	91	91	91
Northumbria	227,129	83	86	91	231,750	85	86	92
Nottinghamshire	156,239	–	84	91	161,345	81	76	87
South Wales	196,599	–	–	–	210,412	83	83	90
South Yorkshire	180,197	87	83	89	194,592	85	82	89
Staffordshire	87,737	90	91	96	102,663	74	75	86
Suffolk	61,961	84	85	92	75,079	88	87	94
Surrey	82,399	85	82	90	90,001	82	81	91
Sussex	172,250	79	89	90	184,156	78	90	86
Thames Valley	240,002	78	81	93	251,131	80	79	91
Warwickshire	63,503	74	79	89	57,860	74	82	80
West Mercia	111,924	87	81	91	122,238	85	75	94
West Midlands	479,112	93	82	95	486,756	90	91	93
West Yorkshire	353,125	85	75	91	361,322	89	77	94
Wiltshire	48,243	80	72	89	51,380	82	75	93

24 Jul 2002 : Column 1527W

HMIC Matrix of IndicatorsN/A

1999–2000 2000–01

Forces BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied BVPI 134 No. of 999 calls received BVPI 23a per cent. Public satisfied 999 calls BVPI 23b Victims of violence per cent. satisfied BVPI 23c Victims burgdwell per cent. satisfied

England and Wales 9,307,151 85 79 91 9,597,934 80 77 89

Avon and Somerset 242,832 80 70 86 247,089 74 70 89

Bedfordshire 74,464 83 68 82 96,448 78 67 81

Cambridgeshire 104,306 – 56 85 108,622 84 69 85

Cheshire 134,361 85 82 96 140,593 83 82 95

City of London – – 82 75 – 71 46

Cleveland 99,665 80 89 90 97,969 76 86 91

Cumbria 47,516 89 82 91 48,310 82 82 91

Derbyshire 126,060 77 78 89 133,524 72 68 87

Devon and Cornwall 206,823 88 68 86 224,879 83 65 75

Dorset 79,772 – – – 92,609 79 71 90

Durham 61,657 – – – 57,548 75 78 92

Dyfed-Powys 39,689 87 90 90 38,699 89 64 93

Essex 206,635 80 – 94 243,347 72 79 93

Gloucestershire 67,994 97 86 98 70,939 94 89 96

Greater Manchester 578,719 83 82 94 573,911 85 87 96

Gwent 73,226 – 72 89 62,867 – – –

Hampshire 269,027 78 82 95 341,999 77 84 93

Hertfordshire 132,878 86 81 100 164,191 83 82 86

Humberside 117,289 78 72 87 116,450 80 74 79

Kent 209,215 86 88 96 235,208 92 87 95

Lancashire 199,547 75 69 80 179,880 79 78 90

Leicestershire 147,905 81 88 94 153,115 76 85 86

Lincolnshire 66,665 88 87 92 75 67 82

Merseyside 292,549 74 74 85 311,183 65 72 85

Metropolitan Police 2,412,981 91 86 92 2,319,688 79 74 84

Norfolk 82,340 87 80 87 84,179 89 76 86

North Wales 91,610 85 83 93 95,442 86 84 93

North Yorkshire 75,513 82 67 78 72,120 83 53 98

Northamptonshire 84,243 87 88 90 92,769 76 79 88

Northumbria 245,139 90 88 89 256,646 76 82 81

Nottinghamshire 199,583 90 71 88 219,156 75 74 83

South Wales 252,018 – – – 238,890 81 88 95

South Yorkshire 218,692 83 73 87 225,552 84 81 91

Staffordshire 136,256 70 79 83 144,061 83 76 87

Suffolk 88,740 80 76 89 100,203 73 75 91

Surrey 102,628 79 78 87 134,192 84 71 88

Sussex 201,365 73 73 97 270,692 71 74 88

Thames Valley 285,747 77 79 91 312,420 74 75 91

Warwickshire 67,219 79 87 90 71,820 80 82 95

West Mercia 144,960 79 76 94 145,974 78 76 90

West Midlands 561,684 93 79 93 571,912 90 90 93

West Yorkshire 423,838 84 85 93 437,061 81 75 90

Wiltshire 53,801 82 74 86 65,777 83 65 87

			1999–2000			2000–01
Forces	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied	BVPI 134 No. of 999 calls received	BVPI 23a per cent. Public satisfied 999 calls	BVPI 23b Victims of violence per cent. satisfied	BVPI 23c Victims burgdwell per cent. satisfied
England and Wales	9,307,151	85	79	91	9,597,934	80	77	89
Avon and Somerset	242,832	80	70	86	247,089	74	70	89
Bedfordshire	74,464	83	68	82	96,448	78	67	81
Cambridgeshire	104,306	–	56	85	108,622	84	69	85
Cheshire	134,361	85	82	96	140,593	83	82	95
City of London	–	–	82	75		–	71	46
Cleveland	99,665	80	89	90	97,969	76	86	91
Cumbria	47,516	89	82	91	48,310	82	82	91
Derbyshire	126,060	77	78	89	133,524	72	68	87
Devon and Cornwall	206,823	88	68	86	224,879	83	65	75
Dorset	79,772	–	–	–	92,609	79	71	90
Durham	61,657	–	–	–	57,548	75	78	92
Dyfed-Powys	39,689	87	90	90	38,699	89	64	93
Essex	206,635	80	–	94	243,347	72	79	93
Gloucestershire	67,994	97	86	98	70,939	94	89	96
Greater Manchester	578,719	83	82	94	573,911	85	87	96
Gwent	73,226	–	72	89	62,867	–	–	–
Hampshire	269,027	78	82	95	341,999	77	84	93
Hertfordshire	132,878	86	81	100	164,191	83	82	86
Humberside	117,289	78	72	87	116,450	80	74	79
Kent	209,215	86	88	96	235,208	92	87	95
Lancashire	199,547	75	69	80	179,880	79	78	90
Leicestershire	147,905	81	88	94	153,115	76	85	86
Lincolnshire	66,665	88	87	92		75	67	82
Merseyside	292,549	74	74	85	311,183	65	72	85
Metropolitan Police	2,412,981	91	86	92	2,319,688	79	74	84
Norfolk	82,340	87	80	87	84,179	89	76	86
North Wales	91,610	85	83	93	95,442	86	84	93
North Yorkshire	75,513	82	67	78	72,120	83	53	98
Northamptonshire	84,243	87	88	90	92,769	76	79	88
Northumbria	245,139	90	88	89	256,646	76	82	81
Nottinghamshire	199,583	90	71	88	219,156	75	74	83
South Wales	252,018	–	–	–	238,890	81	88	95
South Yorkshire	218,692	83	73	87	225,552	84	81	91
Staffordshire	136,256	70	79	83	144,061	83	76	87
Suffolk	88,740	80	76	89	100,203	73	75	91
Surrey	102,628	79	78	87	134,192	84	71	88
Sussex	201,365	73	73	97	270,692	71	74	88
Thames Valley	285,747	77	79	91	312,420	74	75	91
Warwickshire	67,219	79	87	90	71,820	80	82	95
West Mercia	144,960	79	76	94	145,974	78	76	90
West Midlands	561,684	93	79	93	571,912	90	90	93
West Yorkshire	423,838	84	85	93	437,061	81	75	90
Wiltshire	53,801	82	74	86	65,777	83	65	87

Next Section

Index

Home Page