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7 Nov 2002 : Column 665Wcontinued
Annabelle Ewing: To ask the Secretary of State for Work and Pensions, if the departmental computer error affecting the entitlement to the winter fuel payment of residents in separate tenement flats at the same street number has been rectified. 
Mr. McCartney: It is not a question of a computer error but one of how we determine the number of eligible occupants of tenement flats in Scotland. This year, to ensure that the correct Winter Fuel Payments are made to people living in tenements in Scotland, staff have clerically intervened in the process.
Mr. McCartney: The first payments were issued on 4 November, and payments will continue to be sent out over the next few weeks. The vast majority of eligible people, including those who receive payments automatically, will receive their payment before Christmas.
Mr. Webb: To ask the Secretary of State for Work and Pensions, how many employees with personal pension plans receive an employer contribution into their pension of (a) 0 (b) less than 3 per cent. (c) 3 to 3.9 per cent., (d) 4 to 4.9 per cent., (e) 5 to 5.9 per cent., (f) 6 to 6.9 per cent., (g) 7 to 9.9 per cent. and (h) 10 per cent. or higher (i) in total and (ii) broken down by (A) industry group (B) whether in the public or private sector and (C) employer size. 
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Mr. McCartney: The data are not available in the form requested. However, the Employers Pension Provision Survey 2000, the fourth in a series commissioned by the Department for Work and Pensions, examined different types of pension arrangements in the private sector. The survey includes information on the proportion of employers who contribute to employees' personal pensions, who provide access to group personal pensions and the contribution rates that such employers make.
Mr. Webb: To ask the Secretary of State for Work and Pensions (1) how many employees in defined benefit occupational pension schemes receive an employer contribution into their pension of (a) 0, (b) less than 3 per cent., (c) 3 to 3.9 per cent., (d) 4 to 4.9 per cent., (e) 5 to 5.9 per cent., (f) 6 to 6.9 per cent., (g) 7 to 9.9 per cent., and (h) 10 per cent. or higher (i) in total and (ii) broken down by (A) industry group, (B) whether in the public or private sector and (C) employer size; 
Mr. McCartney: Information on contributions to defined contribution occupational pension schemes and deferred benefit occupational pension scheme was collected as part of the Government Actuary Department's Occupational Pension Scheme Survey 2000, preliminary results from which were published recently.
A full breakdown of results in the form requested not available at this time. I will write to the hon. Member as soon as possible with a full breakdown of the results and place a copy of my letter in the Library.
|Period||Total new entrants||New entrants over 50||Percentage|
|Total for Period||8080||873||10.8|
|Total for period||21882||2326||10.6|
|Total for Period||11130||1251||11.2|
7 Nov 2002 : Column 668W
Mr. Willetts: To ask the Secretary of State for Work and Pensions, if he will list the telephone helplines run by his Department and its agencies including (a) the relevant telephone numbers and (b) how many calls each helpline has received in each of the last 12 months. 
Mr. McCartney: The following tables list: the numbers of calls received for each of the last 12 months by each helpline run by the Department for Work and Pensions for which figures are collected centrally; and the published telephone numbers for each of these centres.
|Helpline||DWP Public enquiry Office||BA & ES Chief Executive Helpline(22)||Chief Executive's helpline Jobcentre Plus(23)||Chief Executive's Helpline The Pension Service(23)||Employer Direct(24)||Jobseeker Direct||National Benefit Fraud Hotline|
|Telephone Number(s)||020 7712 2171||Discontinued||020 7273 6060||0113 232 4143||0845 601 2001||0845 6060 234||0800 854 440|
|Helpline||Child Benefit Enquiry Line(25)||CSA National enquiry Line||CSA Midlands Customer Help Line||CSA South Eastern CHL||CSA Eastern CHL||CSA South Western CHL||CSA Wales North West CHL||CSA Scotland and North East CHL|
|Telephone Number(s)||08701 555540/08701 555501||0845 713 3133||08457 131 000||08457 134 000||08457 132 000||08457 137 000||08457 138 000||08457 136 000|
|Helpline||International Pension Centre||Pension Direct||Retirement Pension Teleclaims||Retirement Pension Forecasting Team(26)||Minimum income Guarantee Claimline||Benefit Enquiry Line||DLA AA|
|Telephone Number(s)||0191 218 7777||0845 301 3011||0845 300 1084||0845 300 0168/0191 22 87585||0800 0281111||0800 882200||08457 123456|
(22) Closed in March upon the foundation of Jobcentre Plus and The Pension Service.
(23) Opened in April following the formation of Jobcentre Plus and the Pension Service.
(24) Employer DirectThe 11 centres were established incrementally mainly during 2001. Meaningful national figures are only available from January 2002.
(25) The first of the two telephone numbers shown is in widest use.
(26) The first of the two telephone numbers shown was introduced recently but the second number is still used widely.
7 Nov 2002 : Column 669W
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