Memorandum submitted by Mr Simon Burnett
I write concerning Sir Christopher Bland's discussions
with the committee as detailed in this news story: http://special.reserve.co.uk/news/story.
I have been petitioning BT for DSL broadband
since before the initial roll-out, and recently by daily "spamming"
with the attached email, sent daily to their customer services
(no replies as yet). My concern is that private rural dwellers
will again draw a short straw. That is we will be left with the
same poor deal that we have now, whilst urbanites will enjoy "the
latest" high speed deals available, and at a fraction of
the cost we have to pay.
If BT are to offer a new deal to encourage DSL
broadband uptake by reducing the price then it should also apply
to ISDN users whose ONLY broadband option is ISDN. The FRIACO
network should also be re-inforced to allow ISDN users to enjoy
100 per cent (128kbps) of the product they pay for, rather than
the 50 per cent (64kbps) we are forced to restrict ourselves to.
Better still, the DSL network could be enabled on more rural exchanges
to give users more choice.
As I only have a choice of one telecomms provider,
I look to BT to be indiscriminative in its provision of products,
yet I cannot, and probably will not enjoy the benefits of DSL
unless I move home.
14 February 2002