Public Accounts - Twenty-Seventh Report
Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 6 March 2002.
CONTENTS
Terms of Reference
REPORT
Introduction and list of conclusions
and recommendations
Improving the speed of decisions on benefit
entitlement
Improving the quality of medical evidence
and benefit decisions
Improving the quality of service to customers
PROCEEDINGS OF THE COMMITTEE RELATING TO
THE REPORT
LIST OF REPORTS PUBLISHED IN SESSION 2001-2002
MINUTES OF EVIDENCE - (HC 366-i Session 2000-2001)
MEMORANDA
1 Memorandum submitted by the Department of Social Security
(PAC/91)
2 Memorandum submitted by SEMA Medical Group (PAC/98)
WITNESSES
Sir John Bourn, KCB, Comptroller and Auditor
General
Ms Lorraine Constable, Assistant Treasury Officer of Accounts
Ms Rachel Lomax, Permanent Secretary, Mr Norman Haighton, Corporate
Projects Director, and Dr Mansel Aylward, Chief Medical Adviser
and Medical Director, the Department of Social Security; Ms Alexis
Cleveland, Chief Executive, the Benefits Agency; Mr Frank Jones,
Managing Director, SEMA UK; Mr Zafar Raja, Managing Director,
and Dr Carol Hudson, Medical Director, SEMA Medical Services
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