Select Committee on Public Administration Minutes of Evidence

Annex

Complaints submitted to the Ombudsman 1999-2000 to 2001-02

Number of new complaints received and per cent of total

	1999-2000		2000-01		2001-02
CSA	206	12.8%	208	12.1%	187	8.7%
IND	n/a	—	64	3.7%	92	4.3%
LSC	n/a	—	73	4.2%	74	3.5%
Total	—	—	345	20%	353	16.5%

 

  Note: the proportion related to 2001-02 was affected by the large number of complaints received related to Equitable Life.

 

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Prepared 17 July 2002