Supplementary memorandum submitted by Postwatch Wales
Further to the meeting of the Welsh Affairs Committee at the House of Commons on 1 May, and our conversation thereafter, perhaps the following additional information will be of value to you.
The following examples are where the required notification period for post office closures, in accordance with Code of PracticePost Office branch relocation, closure and conversation agreed between Consignia plc and Postwatch (the consumer council for postal services) was not observed:
1. Liverpool Road Post Office, Buckley CH7 2NTDate of notification letter27 February; Date of closure6 March;
2. Crymlyn Burrows Post Office, Swansea SA7 8QQDate of notification letter29 January; Date of closure11 February;
3. Clayton Road Post Office, Wrexham LL11 6BGDate of notification letter31 January; Date of closure20 February;
4. Llanmadoc Post Office, Swansea SA3 1DEDate of notification letter31 May; Date of closure4 June;
5. Scurlage Post Office, Gower SA3 1AYDate of notification letter29 May; Date of closure29 May;
6. Bryn Sadler Post Office, Pontyclun CF72 9BSDate of notification letter23 November; Date of closure5 December;
7. Abergwesyn, Llanwrtyd Wells LD5 4TPDate of notification letter18 September; Date of closure18 September;
8. Cwmfelin Mynach Post Office, Whitland SA34 0DHDate of notification letter28 January; Date of closure28 January (immediate);
9. Swyddffynnon Post Office, Ceredigion SY25 6ALDate of notification letter11 May; Date of closure11 May (immediate);
10. Mochdre Post Office, Newton SY16 4JNDate of notification letter11 September; Date of closure8 October;
11. Bwlch Post Office, Brecon LD3 7HXDate of notification letter14 February; Date of closure14 February (immediate);
12. Gladestry Post Office, Kington, Herefordshire HR5 3NRDate of notification letter23 October; Date of closure31 October;
13. Penybryn Post Office, Hengoed CF82 7GGDate of notification letter28 March; Date of closure 24 April.
We realise that in some of these cases, the circumstances were beyond your control due to Post Office Ltd receiving last minute notification by the sub-postmaster/postmistress. Our response was not therefore a criticism, but a general comment on the state of play.
With regard to our comments in respect of the information provided to us by Post Office Ltd, again these are not criticisms, but an indication to the Committee about the way the whole process could be improved. We are not alleging that the Code of Practice was being breached.
Lastly, in respect of the quality of the feedback that we get, we again recognise that the Code of Practice does not require this to be done, but we are of the view that this information would be very useful to us as a consumer organisation.
8 May 2002