Work and Pensions - First Report
Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 13 March 2002.
CONTENTS
Terms of Reference
REPORT
Introduction
Jobcentre Plus
The evaluation of ONE
The work first agenda
The employment effects of ONE
Making work the focus: first contact
Making work the focus: the role of compulsion
Making work the focus: the initial Personal
Adviser interview
The role of caseloading
Reintegration assistance for those furthest
from the labour market
People in receipt of Incapacity Benefit
The role of employers
Improving quality of service
Quality of service to ethnic minority
clients
Improving the assessment and delivery of
benefits
Crisis Loans
The quality of benefits information and advice
The relationship between ONE pilots and local
authorities
Wider cooperation with local authorities
on job creation and local regeneration
The role of the private sector
The Private Voluntary Sector model (PVS)
The role of private employment agencies
Targets and performance measures
The importance of IT improvements
Management, staffing and infrastructure issues
Staffing levels
Training and development
Staff safety
Premises
Conclusion
LIST OF CONCLUSIONS AND RECOMMENDATIONS
PROCEEDINGS OF THE COMMITTEE RELATING TO
THE REPORT
LIST OF WITNESSES
LIST OF MEMORANDA INCLUDED IN THE MINUTES
OF EVIDENCE
LIST OF APPENDICES TO THE MINUTES OF EVIDENCE
LIST OF MEMORANDA REPORTED TO THE HOUSE BUT
NOT PUBLISHED
LIST OF REPORTS PUBLISHED BY WORK AND PENSIONS
COMMITTEE DURING THE 2001 PARLIAMENT
MINUTES OF EVIDENCE
APPENDICES TO THE MINUTES OF EVIDENCE
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