Select Committee on Work and Pensions Minutes of Evidence



Letter to the Chairman of the Committee from the

Chief Executive of the Pension Service (PS 02)

Dear Mr Kirkwood

  The Work and Pensions Select Committee took evidence from The Pension Service on 12 June 2002.

  During the hearing of The Work and Pensions Select Committee, members asked for further information on a number of issues. I enclose answers to the questions raised in the attached annex. Please let me know if you require any further information.

Alexis Cleveland

2 July 2002

Annex A

 

  1.  To provide details of the revised roll- out of the Pension Centres and the migration details of Retirement Pension (RP) and Minimum Income Guarantee (MIG) work to them from the current network of former Benefits Agency offices.

  The graph below shows the planned rollout of Pension Centres including the extension at Tyne View Park, Newcastle. It is planned to have all sites open by June 2004 with the vast majority open by the end of this year. At the end of June 2002 10 Pension Centres were operational.

  The schedule at Annex B shows the migration of MIG and RP work from local offices to Pension Centres through to April 2004. However, precise dates for moves are only confirmed 3 months in advance and all dates will be subject to change based on staff recruitment, training and work in hand at each Social Security Office and Pension Centre.

 

  2.  Provide figures for the number of staff already recruited for the local service and Pension Centres, by Government Office Region.

  The requested information is shown in the following two tables.

TABLE 1 LOCAL SERVICE STAFFING

Government Office Region

Target Staff
In GOR*

People recruited to
The Pension Service

Scotland

216

32

London

233

18

Wales

133

30

NE, Y + H

329

10

North West

292

0

East & East Mids

381

9

West Midlands

235

22

South East

382

3

South West

232

46

Total

2433

170

 

  *The total amount of staff required for each GOR for a successful local service

  In addition there are about 1000 people undertaking face to face activity on behalf of The Pension Service, through Social Security Offices.

TABLE 2 PENSION CENTRE STAFFING

Government Office Region

Target Staff
In Pension Centre*

People recruited to
Pension Centres

Scotland

867

373

London

1725

829

Wales

593

216

North West

1283

410

NE, Y & H

1636

238

East & East Mids.

1577

379

West Midlands.

882

285

South East

918

230

South West

722

295

Total

10203

3255

 

  *The total amount of staff required for each GOR for successful Pension Centre operations

  In addition there are over 4,200 people currently undertaking processing activity in Social Security Offices.

  3.  To provide figures for the allocation of staff in the local service ie how many will be working in London, East Anglia etc and how has this been modelled?

  The figures for Local Service staff in each GOR are shown in table 1, above. The level of Local Service staffing was determined using historical data based on the volume of visits to pensioners carried out by the Benefits Agency, and assumptions about the proportion of pension age callers to Benefits Agency offices. We estimate that approximately 1,100 staff where previously employed on delivery of local services to pensioners within the Benefits Agency. The proposed staffing of 2,433 staff on Local Service therefore represents a significant increase.

  This increase in staff numbers supports a number of wider policies. It helps deliver The Pension Service aim to continue to make major improvements to the service delivered, ensuring that The Pension Service has the capacity to give customers the information and support that they want when they need it. It enables the development of outreach work and supports the commitment to provide face-to-face services in the places where customers have told us they feel most comfortable. This greater flexibility will enable us to tackle the issues of pensioners in rural communities and the needs of the pensioners in the inner cities. The increase also recognises that face-to-face services are key to increasing the take-up of benefit entitlements by the most isolated and socially excluded pensioners.

  4.  How has the assumption of how many pensioners will access the local service (20 per cent) been calculated?

  An assumption has been made that approximately 2,000,000 pensioners will utilise Local Service—nearly 20 per cent of the pensioner population. This is based on the estimated number of pensioners who are likely to need assistance because they live alone with a disability or are in residential care. Allowance has also been made for the growing number of pensioners from diverse ethnic backgrounds.

  5.  To provide clarification of conditions for receiving a home visit?

  Evidence suggests that pensioners prefer dealing with this Department via the telephone and we expect the vast majority of our customers to do so, as this is the most effective and efficient route. Naturally some people will need, or prefer to have a home visit and pension centre staff will be trained to identify circumstances where a customer would be unable to transact their business over the telephone and need the support of local services. These customers will be referred to local services who will either arrange for the customer to be seen by appointment at a local surgery or in their own homes. We have designed the local service to allow us to deal with this.

  The type of circumstances that merit local service involvement will tend to relate to customer's physical or mental capabilities, as well as the needs of our increasing diverse ethnic pensioner base. Where a customer who does not meet these criteria insists on a home visit we would seek to meet that customers needs. The local service is not designed to be a "visiting on demand" service and we would expect that occasions when a customer who is able to conduct their business by phone but insists on a personal visit to be rare. A very successful visiting service was run in the BA and we have learnt from best practise in designing the local service, which combines elements of the Visiting Officer job and District Information Officers with new partnership working tasks.

  6.  To provide the latest figures for the non- take up of MIG and information about how frequently it's calculated.

  DWP publish take-up statistics, for income-related benefits, annually in a National Statistics publication entitled the "DWP Family Resources Survey". (This document can be found on the DWP Website, under Statistics and in the House of Commons Library). The most recent years statistics were published in September 2001, for the year 1999-2000. Estimates of pensioners' take-up of MIG are subject to a wide margin of uncertainty. The figures released last year reported that between 390,000 and 770,000 pensioners were entitled to but not claiming Income Support. The estimated Income Support take-up rate was between 64 per cent and 78 per cent.

  7.  The predictions/ calculations of figures for take-on of Pension Credit and reconciliation of figures given in the submitted memorandum and by Baroness Hollis?

  By the time that Pension Credit replaces the Minimum Income Guarantee in 2003, it is estimated that 4.1 million households (5.3 million individuals) stand to gain. By October 2003 we will have automatically transferred 1.8 million MIG households to Pension Credit. By the end of the take-on period in late 2004, we will be paying a further 1 million households. This will bring us to a total of 2.8 million Pension Credit households. This is around 67 per cent of the total number of households that could be entitled to Pension Credit.

Annex B

 

Pension Centre

Date of Transfer

Exporting Office

Motherwell

21-Sep-02

Bellshill

 

21-Sep-02

Campbeltown BO

 

21-Sep-02

Motherwell (Clyde Valley)

 

21-Sep-02

Oban

 

21-Sep-02

Stornoway

 

21-Sep-02

Stornoway

 

9-Nov-02

Greenock

 

9-Nov-02

Paisley (Renfrew)

 

9-Nov-02

Port Glasgow

 

17-Nov-02

Coatbridge

 

17-Nov-02

Cumbernauld BO

 

17-Nov-02

East Kilbride

 

17-Nov-02

Glasgow Shettleston

 

17-Nov-02

Glasgow South (Lauriston)

 

17-Nov-02

Hamilton

 

21-Dec-02

Clydebank DO

 

21-Dec-02

Glasgow Anniesland DO

 

21-Dec-02

Glasgow City DO

 

21-Dec-02

Glasgow Cranstonhill

 

21-Dec-02

Glasgow Maryhill

 

21-Dec-02

Glasgow Newlands

 

21-Dec-02

Glasgow Partick

 

21-Dec-02

Glasgow Springburn DO

 

21-Dec-02

Irvine

 

21-Dec-02

Kilmarnock

 

18-Jan-03

Kirkwall

 

8-Feb-03

Ayr

 

8-Feb-03

Dumfries

 

8-Feb-03

Elgin

 

8-Feb-03

Fort William

 

8-Feb-03

Inverness

 

8-Feb-03

Stranraer

 

8-Feb-03

Wick

 

TBC

Bellshill

 

TBC

Campbeltown BO

 

TBC

Clydebank DO

 

TBC

Cumbernauld BO

 

TBC

Cumnock

 

TBC

Dumfries

 

TBC

East Kilbride

 

TBC

Elgin

 

TBC

Glasgow Anniesland DO

 

TBC

Glasgow Bridgetown

 

TBC

Glasgow City DO

 

TBC

Glasgow Maryhill

 

TBC

Glasgow Newlands

 

TBC

Glasgow Partick

 

TBC

Glasgow South (Lauriston)

 

TBC

Glasgow Springburn DO

 

TBC

Greenock

 

TBC

Hamilton

 

TBC

Irvine

 

TBC

Kirkwall

 

TBC

Motherwell (Clyde Valley)

 

TBC

Oban

 

TBC

Paisley (Renfrew)

 

TBC

Port Glasgow

 

TBC

Stranraer

 

TBC

Wick

Dundee

20-Apr-02

Leith

 

20-Apr-02

Bathgate

 

27-Apr-02

Arbroath

 

27-Apr-02

Dundee

 

27-Apr-02

Perth

 

18-May-02

Aberdeen

 

18-May-02

Lerwick

 

18-May-02

Peterhead

 

18-May-02

Lerwick

 

18-May-02

Aberdeen

 

15-Jun-02

Dundee East

 

29-Jun-02

London City

 

29-Jun-02

Poplar

 

6-Jul-02

Croydon

 

20-Jul-02

Kennington

 

20-Jul-02

London Central

 

20-Jul-02

Southwark

 

20-Jul-02

Thames South

 

17-Aug-02

Bexley

 

17-Aug-02

Hounslow

 

17-Aug-02

Thameside

 

19-Oct-02

Barking

 

19-Oct-02

Romford

 

9-Nov-02

Dunfermline

 

9-Nov-02

Falkirk

 

9-Nov-02

Kikcaldy

 

9-Nov-02

Leven

 

9-Nov-02

Stirling

 

23-Nov-02

Cowdenbeath

 

23-Nov-02

Edinburgh City

 

23-Nov-02

Edinburgh East

 

23-Nov-02

Galashiels

 

7-Dec-02

SSC Brixton

 

7-Dec-02

SSC Camberwell

 

7-Dec-02

SSC Crystal Palace

 

7-Dec-02

SSC Lewisham

 

TBC

Balham

 

TBC

SCCFulham

 

TBC

Bathgate

 

TBC

Cowdenbeath

 

TBC

Dunfermline

 

TBC

Edinburgh East

 

TBC

Kikcaldy

 

TBC

Leith

 

TBC

Leven

 

TBC

Stirling

Swansea

TBC

Bargoed

 

20-Jul-02

Neath

 

20-Jul-02

Swansea

 

20-Jul-02

Neath

 

20-Jul-02

Swansea

 

3-Aug-02

Newport

 

3-Aug-02

Cwmbran

 

10-Aug-02

Wrexham

 

10-Aug-02

Wrexham

 

7-Sep-02

Bridgend

 

7-Sep-02

Pontypridd

 

7-Sep-02

Tonypandy

 

7-Sep-02

Bridgend

 

21-Sep-02

Rhyl

 

21-Sep-02

Rhyl

 

7-Dec-02

Llangefni BO

 

7-Dec-02

Caernarfon DO

 

7-Dec-02

Newtown BO

 

7-Dec-02

Porthmadog BO

 

7-Dec-02

Anglesey (Llangefni)

 

7-Dec-02

Anglesey Holyhead Outstation

 

7-Dec-02

Caenarfon

 

7-Dec-02

Dolgellau

 

7-Dec-02

Newtown

 

7-Dec-02

Porthmadog

 

11-Jan-03

Aberystwyth BO

 

11-Jan-03

Ammanford

 

11-Jan-03

Carmarthen

 

11-Jan-03

Haverfordwest

 

11-Jan-03

Llanelli

 

11-Jan-03

Pembroke Dock

 

11-Jan-03

Aberrystwyth

 

11-Jan-03

Ammanford

 

11-Jan-03

Carmarthen

 

11-Jan-03

Haverfordwest

 

11-Jan-03

Llanelli

 

11-Jan-03

Pembroke Dock

 

18-Jan-03

Colwyn Bay

 

18-Jan-03

Deeside

 

18-Jan-03

Colwyn Bay

 

18-Jan-03

Deeside

 

15-Feb-03

Aberdare

 

15-Feb-03

Blackwood

 

15-Feb-03

Caerphilly

 

15-Feb-03

Ebbw Vale

 

15-Feb-03

Merthyr Tydfil

 

15-Feb-03

Ebbw Vale

 

15-Feb-03

Methyr Tydvil

 

22-Mar-03

Barry

 

22-Mar-03

Cardiff East

 

22-Mar-03

Cardiff West

Tyneview Park

TBC

Barking

 

TBC

Chatham (Part)***

 

TBC

City

 

TBC

Dover (Part)***

 

TBC

Hounslow

 

TBC

Kingston (Part)***

 

TBC

LPG 01-03 (PART)

 

TBC

LPG 03 (PART)-04

 

TBC

LPG 05-06

 

TBC

LPG 07-08

 

TBC

Poplar

 

TBC

Romford

 

TBC

SSC Belfast C1

 

TBC

SSC Belfast C2

 

TBC

SSC Makerfield C1

 

TBC

SSC Makerfield C2

 

TBC

SSC Makerfield C3

Glasgow

15-Jun-02

SSC Ealing

 

15-Jun-02

SSC Euston

 

29-Jun-02

Harrow

 

10-Aug-02

Edmonton

 

10-Aug-02

Tottenham

 

10-Aug-02

Wood Green

 

9-Nov-02

Edgeware

 

4-Jan-03

Ilford

 

4-Jan-03

Leytonstone

 

4-Jan-03

Walthamstow

 

8-Mar-03

Stratford

 

19-Apr-03

Hackney

 

19-Apr-03

Hoxton

 

26-Apr-03

SCC Neasden

 

15-Jun-02

Glasgow Cluster 1 (Ealing)**

 

15-Jun-02

Glasgow Cluster 2 (Euston)**

 

18-Jan-03

Woodgrange Park

 

TBC

Edgeware

 

TBC

Harrow

 

TBC

Hoxton

 

TBC

SSC Belfast C3

 

TBC

Wood Green

Stockton

15-Jun-02

Hartlepool

 

15-Jun-02

Darlington

 

15-Jun-02

Bishop Auckland

 

15-Jun-02

Stockton

 

15-Jun-02

Middlesborough

 

23-Nov-02

Berwick

 

23-Nov-02

Hexham

 

23-Nov-02

Peterlee

 

1-Mar-03

Durham

 

11-Jan-03

Hartlepool

 

11-Jan-03

Middlesborough

 

11-Jan-03

Stockton

 

6-Sep-03

Berwick upon Tweed

 

6-Sep-03

Bishop Auckland

 

6-Sep-03

Hexham

Seaham

19-Oct-02

Houghton

 

19-Oct-02

Newcastle

 

19-Oct-02

Sunderland

 

1-Mar-03

Gateshead

 

1-Mar-03

South Shields

 

10-May-03

Keighley

 

10-May-03

North Shields

 

BOT Date To Be Agreed

Ashington

 

BOT Date To Be Agreed

Blyth

 

BOT Date To Be Agreed

Bradford East

 

16-Aug-03

Bradford West

 

16-Aug-03

Houghton

 

16-Aug-03

Keighley

 

16-Aug-03

Sunderland

 

29-Nov-03

South Shields

 

7-Feb-04

Newcastle

 

24-Apr-04

Ashington

 

24-Apr-04

Blyth

 

24-Apr-04

North Shields

York

9-Nov-02

Harrogate

 

9-Nov-02

Scarborough

 

9-Nov-02

York

 

15-Feb-03

Dewsbury

 

15-Feb-03

Halifax

 

15-Feb-03

Huddersfield

 

10-May-03

Hull West

 

19-Oct-02

Northallerton

 

4-Jan-03

Dewsbury

 

4-Jan-03

Halifax


   

 



4-Jan-03

Huddersfield

 

13-Dec-03

Bridlington

Dearne Valley

31-Aug-02

Barnsley

 

31-Aug-02

Doncaster

 

21-Sep-02

Mexborough

 

21-Sep-02

Rotheram South

 

9-Nov-02

Sheffield

 

15-Feb-03

Grimsby

 

15-Feb-03

Pontefract

 

15-Feb-03

Scunthorpe

 

15-Feb-03

Wakefield

 

10-May-03

Leeds North West

 

31-Aug-02

Mexborough

 

31-Aug-02

Rotheram South

 

19-Oct-02

Sheffield

 

14-Jun-03

Grimsby

 

14-Jun-03

Scunthorpe

 

14-Jun-03

Wakefield

 

13-Dec-03

Leeds North

 

24-Apr-04

Goole

Warrington

13-Jul-02

Warrington

 

13-Jul-02

Widnes

 

7-Sep-02

Liverpool Breckfield

 

23-Nov-02

Liverpool Central DO/Edge Hill

 

23-Nov-02

Liverpool Toxteth

 

23-Nov-02

Liverpool West Derby

 

18-Jan-03

Liverpool Bootle

 

15-Feb-03

Birkenhead DO

 

15-Feb-03

Liverpool Belle Vale

 

15-Feb-03

Liverpool Huyton BO

 

15-Feb-03

Liverpool Kirkby DO

 

15-Feb-03

Wallasey DO

 

19-Apr-03

Liverpool Crosby

 

19-Apr-03

Southport

 

19-Apr-03

St Helens BO

 

6-Jul-02

Warrington

 

19-Oct-02

Liverpool Central DO/Edge Hill

 

15-Feb-03

Liverpool Belle Vale

 

15-Feb-03

Liverpool Breckfield

 

19-Jul-03

Birkenhead DO

 

19-Jul-03

Liverpool Bootle

 

13-Dec-03

Liverpool Crosby

 

13-Dec-03

Liverpool Huyton BO

 

13-Dec-03

Liverpool Kirkby DO

 

13-Dec-03

Southport

 

13-Dec-03

St Helens BO

Stockport

21-Sep-02

Chester

 

21-Sep-02

Crewe

 

21-Sep-02

Northwich

 

21-Dec-02

Sale DO

 

21-Dec-02

Salford DO

 

8-Mar-03

Manchester Cheetham BO

 

8-Mar-03

Manchester Chorlton BO

 

8-Mar-03

Manchester Longsight

 

8-Mar-03

Manchester Openshaw

 

8-Mar-03

Manchester Wythenshawe

 

10-May-03

Oldham

 

10-May-03

Rochdale

 

BOT Date To Be Agreed

Hyde

 

BOT Date To Be Agreed

Macclesfield

 

BOT Date To Be Agreed

Stockport DO

 

7-Jun-03

Chester

 

7-Jun-03

Crewe

 

7-Jun-03

Northwich

 

19-Jul-03

Manchester (Sale)

 

19-Jul-03

Salford DO

 

30-Aug-03

Manchester (Cheetham)

 

30-Aug-03

Manchester (Chorlton)

 

30-Aug-03

Manchester (Longsight)

 

30-Aug-03

Manchester (Openshaw)

 

30-Aug-03

Manchester (Rusholme)

 

30-Aug-03

Manchester (Wythenshawe)

 

11-Oct-03

Manchester (Middleton)

 

29-Nov-03

Hyde

 

29-Nov-03

Macclesfield

 

29-Nov-03

Stockport South

Burnley

7-Jun-03

Carlisle

 

7-Jun-03

Barrow-in-Furness BO

 

7-Jun-03

Kendal BO

 

7-Jun-03

Lancaster DO

 

7-Jun-03

Workington

 

18-May-02

Burnley

 

18-May-02

Blackburn

 

7-Sep-02

Blackpool North

 

17-Nov-02

Preston

 

11-Jan-03

Skelmersdale BO

 

11-Jan-03

Bolton DO

 

8-Mar-03

Wigan

 

8-Mar-03

Leigh

 

18-May-02

Blackburn

 

7-Sep-02

Blackpool North

 

30-Nov-02

Preston

 

11-Jan-03

Bolton

 

11-Jan-03

Skelmersdale

 

8-Mar-03

Wigan

 

7-Jun-03

Barrow in Furness

 

7-Jun-03

Carlisle DO

 

7-Jun-03

Kendal

 

7-Jun-03

Lancaster

 

7-Jun-03

Workington

Nottingham

4-May-02

Nottingham Station St.

 

19-Oct-02

Mansfield

 

17-Nov-02

Lincoln Orchard St.

 

28-Dec-02

Worksop

 

4-May-02

Nottingham Parliament St.

 

19-Apr-03

Mansfield

 

19-Apr-03

Sutton

 

11-Oct-03

Lincoln Orchard St.

Leicester

21-Sep-02

Leicester Wellington ST.

 

21-Sep-02

Loughborough

 

19-Oct-02

Corby

 

19-Oct-02

Wellingborough

 

17-Nov-02

Northampton

 

21-Sep-02

Leicester Wellington ST.

 

19-Apr-03

Loughborough

 

19-Apr-03

Northampton


   

 



Derby

31-Aug-02

Derby Beckett St

 

31-Aug-02

Ilkeston

 

7-Dec-02

Chesterfield

 

28-Dec-02

Boston

 

28-Dec-02

Grantham

 

28-Dec-02

Skegness

 

31-Aug-02

Ilkeston

 

31-Aug-02

Derby London Rd.

 

7-Jun-03

Chesterfield

 

11-Oct-03

Boston

 

11-Oct-03

Grantham

 

11-Oct-03

Skegness

Norwich 1

TBC

Basildon

 

TBC

Braintree

 

TBC

Clacton

 

TBC

Colchester

 

TBC

Grays

 

TBC

Harlow

 

TBC

Hertford

 

TBC

Southend

 

TBC

Stevenage

 

TBC

Watford

 

TBC

Basildon

 

TBC

Braintree

 

TBC

Clacton

 

TBC

Colchester

 

TBC

Hatfield

 

TBC

Hertford

 

TBC

Southend

 

TBC

Stevenage

 

TBC

Watford

Norwich 2

8-Jun-02

Kings Lynn (New ID Only)

 

8-Jun-02

Norwich Chantry

 

13-Jul-02

Bury St. Edmunds

 

13-Jul-02

Ipswich

 

13-Jul-02

Lowestoft

 

10-Aug-02

Kings Lynn

 

18-Jan-03

Cambridge

 

18-Jan-03

Peterborough

 

TBC

Bedford

 

TBC

Luton

 

TBC

Bedford

 

TBC

Bury St. Edmunds

 

TBC

Cambridge

 

TBC

Diss

 

TBC

GT. Yarmouth

 

TBC

Ipswich

 

TBC

Kings Lynn

 

TBC

Luton

 

TBC

Norwich

 

TBC

Peterborough

Walsall

8-Jun-02

Walsall

 

17-Aug-02

Smethwick

 

17-Aug-02

West Bromwich

 

17-Nov-02

Redditch

 

17-Nov-02

Kidderminster

 

8-Feb-03

Hereford

 

8-Feb-03

Worcester

 

8-Jun-02

Walsall

 

11-Jan-03

Smethwick

 

11-Jan-03

West Bromwich

 

1-Mar-03

Hereford

 

26-Apr-03

Redditch

Wolverhampton

27-Apr-02

Dudley North

 

27-Apr-02

Halesowen

 

27-Apr-02

Wolverhampton

 

3-Aug-02

Shrewsbury

 

3-Aug-02

Telford

 

17-Nov-02

Stoke

 

1-Mar-03

Burton on Trent

 

1-Mar-03

Cannock

 

27-Apr-02

Wolverhampton

 

7-Dec-02

Shrewsbury

 

7-Dec-02

Telford

 

1-Mar-03

Burton on Trent

 

1-Mar-03

Cannock

 

19-Apr-03

Dudley North

 

19-Apr-03

Halesowen

 

7-Jun-03

Stoke

Birmingham

8-Jun-02

Birmingham South East (Coventry Road)

 

29-Jun-02

Birmingham Edgebaston

 

6-Jul-02

B,ham Erdington

 

6-Jul-02

B'ham Washwood Heath

 

21-Sep-02

B'Ham Handsworth

 

21-Sep-02

B'Ham Perry Barr

 

8-Feb-03

B'Ham Northfield

 

1-Mar-03

Leamington Spa

 

1-Mar-03

Nuneaton

 

1-Mar-03

Rugby

 

22-Mar-03

Coventry

 

8-Jun-02

B'Ham Handsworth

 

8-Jun-02

B'Ham Perry Barr

 

8-Jun-02

B'Ham Sparkhill

 

8-Jun-02

Birmingham South East (Yardley)

 

20-Jul-02

B'Ham Edgebaston

 

7-Sep-02

B'ham Washwood Heath

 

7-Sep-02

Birmingham Erdington

 

21-Dec-02

Leamington Spa

 

21-Dec-02

Nuneaton

 

26-Apr-03

Coventry

Wrexham

17-Aug-02

Aldershot

 

17-Aug-02

Andover

 

17-Aug-02

Fareham

 

17-Nov-02

Isle of Wight

 

17-Nov-02

New Forest

 

8-Feb-03

Brighton

 

8-Feb-03

Hove

 

8-Feb-03

Portsmouth

 

22-Mar-03

Bognor Regis

 

22-Mar-03

Worthing

 

17-Aug-02

Aldershot

 

8-Feb-03

Basingstoke

 

26-Apr-03

Fareham

 

26-Apr-03

New Forest

 

19-Jul-03

Isle of Wight

 

19-Jul-03

Worthing

 

11-Oct-03

Brighton

 

11-Oct-03

Portsmouth

Liverpool

28-Dec-02

Sittingbourne

 

22-Mar-03

Tunbridge Wells

 

26-Apr-03

Thanet

 

7-Jun-03

Folkstone

 

30-Nov-02

Broadstairs


   

 



30-Nov-02

Canterbury

 

19-Apr-03

Gravesend

 

TBC

*Dover (Part)

 

TBC

Chatham (Part)

Blackpool

21-Sep-02

Hastings

 

21-Sep-02

Redhill

 

17-Nov-02

Eastbourne

 

8-Feb-03

Guildford

 

31-Aug-02

Eastbourne

 

26-Apr-03

Kingston upon Thames (Part)

Cwmbran

3-Aug-02

Bracknell

 

3-Aug-02

Reading

 

3-Aug-02

Slough

 

7-Sep-02

Aylesbury

 

7-Sep-02

High Wycombe

 

7-Sep-02

Milton Keynes

 

17-Nov-02

Banbury

 

17-Nov-02

Oxfordshire

 

3-Aug-02

Reading

 

21-Dec-02

Bracknell

 

21-Dec-02

Slough

 

1-Mar-03

Aylesbury

 

1-Mar-03

High Wycombe

 

1-Mar-03

Milton Keynes

 

10-May-03

Oxfordshire

Bath

27-Apr-02

Bath

 

6-Jul-02

Bristol Quayside

 

6-Jul-02

Bristol South

 

13-Jul-02

Trowbridge

 

20-Jul-02

Weston-Super-Mare

 

3-Aug-02

Bristol East DO

 

17-Nov-02

Bournemouth

 

23-Nov-02

Weymouth

 

4-Jan-03

Chippenham

 

4-Jan-03

Salisbury

 

4-Jan-03

Swindon

 

15-Feb-03

Cheltenham

 

15-Feb-03

Cinderford

 

15-Feb-03

Cirencester

 

15-Feb-03

Gloucester

 

15-Feb-03

Stroud

 

27-Apr-02

Bath

 

6-Jul-02

Bristol Quayside

 

6-Jul-02

Bristol South

 

20-Jul-02

Bristol East DO

 

3-Aug-02

Weston-Super-Mare

 

TBC

Weymouth

 

21-Dec-02

Salisbury

 

1-Mar-03

Bournemouth

 

1-Mar-03

Cheltenham

 

1-Mar-03

Cinderford

 

1-Mar-03

Cirencester

 

1-Mar-03

Gloucester

 

1-Mar-03

Stroud

Plymouth

4-May-02

Plymouth

 

4-May-02

Plymouth Crownhill

 

4-May-02

Saltash (SE Cornwall)

 

4-May-02

Torbay

 

10-Aug-02

Bridgewater

 

10-Aug-02

Taunton

 

10-Aug-02

Yeovil

 

17-Aug-02

Launceston

 

19-Oct-02

Barnstable

 

17-Nov-02

East Devon BO

 

17-Nov-02

Exeter

 

17-Nov-02

Newton Abbot

 

17-Nov-02

Penzance

 

23-Nov-02

St. Austell

 

23-Nov-02

Truro

 

4-May-02

Plymouth Crownhill

 

4-May-02

Plymouth

 

4-May-02

Torbay

 

4-May-02

Saltash (SE Cornwall)

 

29-Jun-02

Taunton

 

29-Jun-02

Yeovil

 

20-Jul-02

Kingsbridge

 

20-Jul-02

Tavistock

 

20-Jul-02

Totnes BO

 

3-Aug-02

Launceston

 

30-Nov-02

Penzance

 

30-Nov-02

St. Austell

 

30-Nov-02

Truro

 

4-Jan-03

Exeter

Notes

  1.  TBC—To Be Confirmed

  2.  BOT—Bulk Office Transfer—awaiting confirmation

  3.  Where an office appears more than once on the schedule this means that MIG and RP transfer on different dates, in most cases the MIG caseload will transfer first.

 


 
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