Select Committee on Environment, Food and Rural Affairs Written Evidence


APPENDIX 10

Memorandum submitted by Mr J Field (S20)

  My partner and I run a bed and breakfast business in Hay-on-Wye. We have a website, and we and our customers use email extensively for enquiries and bookings. It is our intention to develop online booking, which in turn will need us to use the internet more to keep our published room availability up-to-date.

  We have two BT lines: one for voice and one for modem and fax.

  Broadband would be useful for us because:

  1.  It would enable much faster transmission of information between us, our customers, and our ISP.

  2.  Being constantly online would also speed up communications.

  3.  We could possibly do without one of the two BT lines, resulting in further economy.

  4.  We would undoubtedly make more use of the Net in many other ways, to help our business.

  I am also an active member of our local Chamber of Commerce, and seeking on their behalf a practical, economical broadband solution to benefit its members. So far, such a solution has not emerged on the Hay area.

  I would be glad to assist your committee in meeting its objectives. There is certainly a demand for broadband in rural areas. There are several technologies that could be used to provide it (BT says this). If we knew what could be provided, when, and at what cost, we could make progress in quantifying the demand.

Jon Field

19 February 2003


 
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