Select Committee on Health Minutes of Evidence


APPENDIX

Supplementary evidence by David Lammy MP, Parliamentary Under-Secretary of State, Department of Health

  Following my appearance on 15 May I promised to provide further information to the Committee on number of areas. These are set out below.

HEALTH SCRUTINY IN ESSEX

  The first point to make is that on return from the HSC I made enquiries into the position of health scrutiny in Essex. I have to say that it was extremely gratifying to learn that so much good work has already been done, and is planned for the future. I understand from my officials that the scrutiny team in Essex has put in place a dynamic and inclusive set of arrangements that make the best use of the input from all councils across the county, and that enables real issues to be tackled at the most relevant local level. I know that when the policy was being developed last year Essex was often cited as a county that would have difficulty in bringing together the various perspectives—because of its size and number of authorities. I can say from my enquiries that this is certainly not proving to be the case.

  Furthermore, I have learned that the NHS bodies in Essex are also developing excellent working relationships with the scrutiny panels and committees. I understand that a scrutiny network has been established between committee officers, NHS officers and CHC staff and members—ensuring a planned and informed scrutiny programme is implemented. In particular the group, brought together by the NHS Chief Executives Forum, is focusing on two protocols—the health scrutiny process and handling consultations on substantial variations.

  One other piece of feedback I have just heard. At a national conference held today at which health scrutiny was being reviewed and discussed Essex again came up as an example off good practice—both in terms of partnership working between health services and overview and scrutiny committees, and the constructive approach taken in recent reviews on cross-cutting themes affecting the population right across the country.

  I am aware that additional funding would be helpful to supplement the resources that local government is already making available to support health scrutiny. We are still hoping to secure funding to provide support to local authorities. However, I would like to reiterate that funding health scrutiny is part of wider considerations for the Department and is being weighed up along with other financial pressures.

  I think it is important to point out that resourcing this area of work is more complex than simply making central resources available. As is the case in Essex many local authorities around the country are funding specific scrutiny exercises, believing that it is best use of their resources to prioritise in favour of health improvement. The NHS is also contributing. We are continuing to develop materials to support scrutiny with guidance, with reference material and through general explanatory information. I am confident that all of the various contributory factors will add up to a comprehensive set of support.

YELLOW CARD SCHEME

  Effective pharmacovigilance is dependent on the availability of information on the safety of drugs in normal clinical practice. Data from the UK sponaneous reporting scheme, the Yellow Card Scheme, underpins the process of pharmacovigilance in the UK. The Yellow Card Scheme was introduced in 1964 after the thalidomide tragedy highlighted the urgent need for routine surveillance of the safety of marketed medicines, and is one of many spontaneous reporting schemes currently used to monitor drug safety around the world.

  Spontaneous reporting of suspected adverse drug reactions (ADR) is particularly important in signalling as rapidly as possible the emergence of new hazards (the generation of hypotheses). Underreporting of ADRs is an inherent feature of spontaneous reporting schemes. The level of underreporting is unknown and varies between drugs and for the same drug over time. Although this means that data from the scheme have limited usefulness in terms of quantifying the frequency of an ADR, it does not detract from the ability of the scheme to identify new drug safety hazards. Once a hypothesis has been granted, other methods are used to confirm and quantify the risk. The Yellow Card Scheme is recognised to be one of the best in the world in terms of the level of reporting and has a proven track record of identifying the new drug safety hazards.

  Reporters of suspected ADRs are doctors, dentists, coroners, pharmacists and nurses. Reports are received directly from them and via pharmaceutical companies. The scheme is voluntary for health professionals whereas pharmaceutical companies are legally obliged to report serious ADRs to the MCA within 15 days of notification. Since 1964 more than 450,000 reports of suspected ADRs have been received from the UK.

  In order to facilitate reporting through the Yellow Card Scheme in October last year the Medicines and Healthcare products Regulatory Agency (MHRA) launched the electronic Yellow Card, allowing health professionals to report online through the MCA's website. At that time it also widened the scheme to include all nurses as reporters. To strengthen the scheme still further, in April 2003 the MHRA launched a pilot scheme with NHS Direct to enable patients to report through the NHS Direct phone lines. This started in one NHS Direct Centre and following evaluation of the first phase will be rolled out nation wide in the Autumn.

  The number of reports received through the Yellow Card Scheme in the past five years is shown below. A projected figure has been calculated for 2003 based on reports received from January to April. The peak of reporting in 2000 is due in part of the Meningitis C vaccination campaign. In addition to those shown below, 5,679 reports were received from nurses in that year (who were not formally included as reporters at the time) as part of a special scheme to monitor the safety of the Meningitis C vaccine.


  The MHRA/CSM closely monitor Yellow Card reporting levels and, while there has been a decline in general practitioner reporting, the level of reporting by pharmacists has increased recently. The proportion of serious reports has also increased. The MHRA/CSM are considering options to strengthen doctors' ADR reporting including inclusion in medical school curricula and post-graduate education.

PATIENT SAFETY

  The NPSA was established as a special health authority in July 2001 to manage a new, anonymous national reporting and learning system for patient safety incidents.

  A pilot took place between September 2001 and June 2002. Initial results were published shortly after the pilot was completed, but there were significant problems with the data quality. The NPSA was asked to carry out a full audit of the pilot data and a report was published on 8 May 2003 (available on the Agency's website at www.npsa.nhs.uk). The pilot did successfully demonstrate that the NHS has the capability to send data electronically to the NPSA and that staff are willing to report a wide variety of incidents, including near misses, and not only the very few incidents which have a very serious outcome. The pilot data audit collected nearly 29,000 electronic reports from 18 Trusts covering the period September 2001 to June 2002. This exercise has helped to clarify the data needed by the NPSA and this has been reflected in the development of the national reporting system. The reports collected so far have also helped to inform the NPSA's programme of work to address a number of patient safety issues.

  The NPSA has recently completed a testing and development phase involving just under 40 NHS sites across the acute, mental health and primary care sectors, using an electronic reporting form (eform). The results will be evaluated before the reporting system is rolled out across the NHS from later in 2003.

  The main objective of the reporting system is not to collect data for its own sake, nor is it about investigating individual cases. Rather, it will be used to identify trends and patterns of patient safety incidents at a national level and to understand the root causes behind them. Where risks are identified, the NPSA will seek to identify solutions to prevent harm, specifying national goals and establishing mechanisms to track progress. For example, the pilot identified a cluster of incidents involving overdose of intravenous potassium chloride, which resulted in the NPSA issuing its first patient safety alert in July 2002.

  The NPSA is working on 26 projects to identify solutions to known patient safety problems. For example, work is underway to address errors associated with infusion devices, which are commonly used to deliver fluids and drugs via a drip into the veins of patients receiving rehydration therapy or chemotherapy treatment. In its first full year of operation (2002-03), the NPSA worked to establish the root causes of problems surrounding infusion device use and to identify possible solutions. The Agency is now working with manufacturers, the NHS Purchasing and Supply Agency and six NHS Trusts to test practical solutions to improve the way the devices are purchased, used, stored and maintained. More information on this work is available in the NPSA's business plan for 2003-04 (available at www.npsa.nhs.uk).

  The NPSA's long term goal is a reduction in the number of errors and adverse events in order to make the NHS even safer for patients. Paradoxically, an increase in reporting of adverse events will be a sign that it has been successful in encouraging an open and fair culture, where staff feel comfortable about reporting when things go wrong and can learn from their mistakes in order to prevent errors recurring.

  Experience from other sectors, such as the aviation industry, shows that as reporting arises, the number of serious events begins to decline. We will know if the NPSA is succeeding as the number of events being reported increases and the number of incidents resulting in serious harm or death increases.

NHS DIRECT

  As part of a programme to expand the range of services offered by NHS Direct, work has begun to develop and run an NHS Direct information service across all digital TV platforms in England. This service will complement the extisting NHS Direct services accessed via the telephone, the internet and at electronic information points. Television is one of the most pervasive, familiar and accepted communication devices and its use offers the potential to reach a wide and inclusive audience, including those who may not have access to the internet or who choose not to go online. The development of the service by the Department follows a series of successful pilot projects conducted during 2001-02, which explored possible health applications of digital interactive television. The report of the independent evalulation of the pilot projects is available at http://www.soi.city.ac.uk/organisation/is/research/dhrg/reports/ditv-final-full.pdf.

  The NHS Direct digital TV service, which will be launched in 2004, will provide information on health conditions and treatments, healthy living, medicines, health advice for travellers, health and safety advice and details of local NHS services, including performance information.

INDEPENDENT RECONFIGURATION PANEL

  The Panel has received its first case. The consultation on modernising hospital services in East Kent was referred to the Panel on 11 April.

  The terms of referral are as follows:

    —  whether the proposals for change set out in the decision of 25 March 2002 will ensure the provision of safe, effective health services for the people of East Kent in the speediest and most efficient manner; and

    —  if not, how the panel considers this could be best ensured.

  The panel is expected to report to the Secretary of State by 12 June.

MATRON AND FOUNDATION TRUSTS

  Foundation Trusts would have freedom to put in place the staffing and management structures that ensure the necessary mix of skills to provide the best standard of care to patients. Since modern matron posts had been a successful innovation, we would expect Foundation Trusts to take this into account when making a decision on skill mix.

ACCIDENT AND EMERGENCY (A&E)

  Modern matrons are helping to bring about significant improvements in those wards for which they are accountable. We believe they can also make a considerable contribution to improvements to the patient experience in A&E departments. We recently announced that we are making £10,000 available to every A&E matron to help improve patient care in A&E departments.

ORTHODONTIC SERVICES

  Significant resources are currently spent on orthodontic treatment and we consider it important that these should be targeted on the greatest need. There is also evidence that in some cases the treatment outcome shows little or no improvement. Our aim is to ensure that dentists can identify the appropriate cases for treatment and use the most clinically effective and cost effective approach for orthodontic treatment.

  This will help concentrate NHS resources more on the cases of greatest clinical need. Our aim is better targeted resources and shortened waiting times not savings.

THE OPTIONS FOR CHANGE

  The proposals in the Health & Social Care (Community Health & Standards) Bill mark the most significant change for NHS dental services since they were introduced.

  Initially, this will involve using the £1.8 billion (gross) currently invested in the general dental service differently. The aim is to create an integrated primary dental service; in addition to GDS spend within an area PCTs have resources invested in community dental services; personal dental services and hospital dental services. We believe that by giving PCTs a commissioning responsibility they will be able, over time, to gain better value for all this investment and improve the oral health of their populations where this is a matter of concern.

  While the focus of the field sites is to look at new ways of doing things and not simply increasing volumes of work, changes in the way dentists are paid is likely to lead to a change in prescribing patterns. Using the learning from existing PDS and from the field sites we hope to learn more about these changes and enable PCTs to measure the impact they will have on oral health and access.

  The currently centrally held GDS budget will be allocated to PCTs on the basis of existing general dental services spend within their areas. Whereas under the current system when GDPs withdraw from the NHS for whatever reason the money they have been using to treat local people also goes back into the central pot. In future this money would revert to PCTs which will then be able to make alternative arrangements.

  Field sites which are looking at different ways of paying dentists and their teams will receive their existing spend from the GDS budget; until legislation enables full local commissioning, PCTs will agree contracts with the practitioners under existing PDS legislation and most of the participating practices are likely to be paid in 12 monthly instalments.

  We recognise that there is a lot of work involved in setting up and running a field site and in ensuring that all the learning is captured for the benefit of others and for the full system roll out. The Modernisation Agency has provided each field site with some funding to support its preliminary work and the Department has made available additional resources, particularly to support the bigger sites which require project management to ensure that rapid progress is made.

DENTAL THERAPISTS

  There are seven classes of dental auxiliary, or professionals complementary to dentistry, as they are now known: dental therapist, dental hygienist, dental technician, maxillo-facial technician, clinical dental technician, orthodontic therapist and dental nurse. Only dental therapists and dental hygienists are currently registered with General Dental Council, but an Order is in preparation to empower the GDC to register the remaining groups during a transitional period commencing in 2004.

  Registration will provide a major impetus to team working in dentistry, which will enable dentists to delegate routine functions. To this end, regulations have already been amended to extend the range of duties which dental hygienists and dental therapists may carry out under the direction of a dentist to including the administration of local anaesthesia. Restrictions on the areas of dentistry in which dental therapists may work have also been removed. They may now work in general dental practices as well as community dental services clinics and hospitals.

12 June 2003


 
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