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Session 2002-03 Publications on the internet Public Accounts Committee Publications |
Public Accounts - Twentieth Report Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 12 May 2003.
1 The role of the Office of the e-Envoy Promoting public awareness of the services which call centres provide
2 Ensuring that call centres deliver services which meet people's needs Ensuring that call centres are cost effective Outsourcing call centres to the private sector
Conclusions and recommendations
List of Reports from the Committee of
Public Accounts Session 2002-03 |
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© Parliamentary copyright 2003 | Prepared 5 June 2003 |