House of Commons portcullis
House of Commons
Session 2002-03
Publications on the internet
Public Accounts Committee Publications

Public Accounts - Thirty-Sixth Report

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 30 June 2003.


Terms of Reference


1. Informing the public about the new regulations

2. Ensuring those eligible receive compensation

3. Improving the quality of customer records

4. Improving customer service

Conclusions and recommendations

Formal minutes


Wednesday 2 April 2003


List of written evidence

List of Reports from the Committee of Public Accounts

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Prepared 17 July 2003