House of Commons portcullis
House of Commons
Session 2002-03
Publications on the internet
Public Accounts Committee Publications

Public Accounts - Thirty-Ninth Report

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 2 July 2003.


CONTENTS


Terms of Reference

Summary

1. Measuring the extent and cost of violence and aggression

Meeting the Department's Working Together targets

The validity of the figures reported under "Working Together"

Measuring the cost and impact of violence and aggression

2. Actions to deter violence and aggression

Understanding the reasons in order to target interventions

Enhancing the security measures

From warning letters to withdrawal of treatment

Security Officers and a police presence can act as a deterrent

3. Helping staff deal with violence and aggression

Appropriate policies for addressing safe working conditions can secure staff confidence

Effective education and training provides essential protection to staff

Support and counselling provided to NHS staff

Partnership working

Prosecuting the perpetrators of violence and aggression

Conclusions and recommendations

Formal minutes

MINUTES OF EVIDENCE

Wednesday 9 April 2003

Witnesses

List of written evidence

List of Reports from the Committee of Public Accounts Session 2002-03


 
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Prepared 23 July 2003