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17 Nov 2004 : Column 1511W—continued

Income Tax

Mr. Dismore: To ask the Chancellor of the Exchequer how much tax would be raised by introducing a new 50 per cent. tax band for those with incomes over £100,000 per annum; and if he will make a statement. [198168]

John Healey: Comprehensive information on additional full year yield/cost on income tax is available in the Library of the House. The information is based upon the Survey of Personal Incomes and excludes any estimate of behavioural response to the tax change.

Pension Funds (Dividend Taxation)

Tim Loughton: To ask the Chancellor of the Exchequer how much tax has been collected since 1997 from taxation of dividends from UK pension fund holdings. [198339]

Mr. Timms: None. Pension funds are exempt from tax and have never been liable to pay tax on the dividends that they receive.
 
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Pensioners

Mr. Dismore: To ask the Chancellor of the Exchequer how many pensioners are paying income tax at (a) the basic rate and (b) the higher rate; and if he will make a statement. [198166]

John Healey: I refer my hon. Friend to the answer given by my right hon. Friend the Paymaster General to the hon. Member for Meriden (Mrs. Spelman) on 4 November 2004, Official Report, column 413W.

Private Finance Initiative

Mr. George Osborne: To ask the Chancellor of the Exchequer if he will list the private finance initiative arrangements in which the Department is engaged; what the total cost of each arrangement is (a) over its lifetime and (b) in each year of its operation; and how the arrangement appears in the Department's public accounts. [193975]

Mr. Boateng: Office accommodation at 1 Horse Guards Road was refurbished under a PFI scheme by Exchequer Partnership plc. For details of costs, I refer the hon. Gentleman to the answer given by the former Financial Secretary (Ruth Kelly) on 5 February 2002, Official Report, column 837W.

Road Traffic Accidents

Chris Ruane: To ask the Chancellor of the Exchequer how many (a) deaths and (b) serious injuries occurred in the UK as a result of incorrect servicing and repair of motor vehicles in each of the last 30 years. [198816]

Mr. Jamieson: I have been asked to reply.

The information requested is not available.

Tax Credits

Mr. Flight: To ask the Chancellor of the Exchequer how many individuals had not returned their tax credit renewal forms by the 30 September deadline; and what percentage this is of tax credit renewal forms sent out. [192800]

John Healey [holding answer 21 October 2004]: I refer the hon. Member to the answer given by my right hon. Friend the Paymaster General on 15 November 2004, Official Report, columns 946–48W to the hon. Members for Northavon (Mr. Webb) and for Yeovil (Mr. Laws).
 
17 Nov 2004 : Column 1513W
 

Mr. Webb: To ask the Chancellor of the Exchequer if he will estimate the number of families claiming new tax credits that (a) needed to provide details for finalising a 2003–04 award, and if appropriate renewing a claim for 2004–05, (b) responded on, or before the 30 September deadline and (c) had awards stopped as a result of not responding by the 30 September deadline. [193663]

John Healey: I refer the hon. Member to the reply given to him by my right hon. Friend the Paymaster General on 15 November 2004, Official Report, columns 946–48W.
 
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Mr. Webb: To ask the Chancellor of the Exchequer how many calls were made to the child and working tax credit helpline in each month since August 2003; and how many and what percentage of calls (a) were handled within 20 seconds, (b) were handled in more than 20 seconds, (c) reached an engaged tone and (d) were abandoned. [193924]

John Healey: The following figures cover the tax credit contact centres in Great Britain.
Table 1—Number of calls
Thousand

Received 1Handled within
20 seconds(20)
Handled in more than 20 secondsReaching
engaged tone
Abandoned 3
September 20031,259875321963
October 20031.139983121435
November 20031,1588522501156
December 2003902728150924
January 20041,132962145425
February 20041,0871,00461521
March 20041,4751,40648422
April 20041,8691,6621621344
May 20042,1011,825239537
June 20042,3211,956330634
July 20042,1491,747362441
August 20041,9361,755158423
September 20042,7741,8977238153


(19) Where the caller selected an option for the call steering menu and was put on a queue to speak to an adviser.
(20) Where the caller selected an option from the call steering menu, was put in a queue to speak to an adviser, and spoke to an adviser within 20 seconds of being put in that queue
(21) Where the caller selected an option from the call steering menu and was put in a queue to speak to an adviser but the call was terminated before the caller spoke to an adviser.
(22) As these calls did not reach a queue to speak to an adviser, it is not appropriate to express the numbers as a percentage of calls received.



Table 2—Percentage of calls received 1

Handled within
20 seconds 2
Handled in more than 20 secondsAbandoned 3
September 200369255
October 200386113
November 200374225
December 200381173
January 200485132
February 20049262
March 20049531
April 20048992
May 200487112
June 200484141
July 200481172
August 20049181
September 200468266


(23) Where the caller selected an option for the call steering menu and was put in a queue to speak to an adviser.
(24) Where the caller selected an option from the call steering menu, was put in a queue to speak to an adviser and spoke to an adviser within 20 seconds of being put in that queue.
(25) Where the caller selected an option from the call steering menu and was put in a queue to speak to an adviser but the call was terminated before the caller spoke to an adviser.


Anne Picking: To ask the Chancellor of the Exchequer how many overpayments of working families tax credit have been made; and how many of these payments the Tax Credit Office has admitted liability for. [195909]

John Healey: I refer my hon. Friend to the reply given by my right hon. Friend the Paymaster General on 15 November 2004, Official Report, columns 946–48W to the hon. Members for Northavon (Mr. Webb) and for Yeovil (Mr. Laws)

Mr. Frank Field: To ask the Chancellor of the Exchequer how long the period was, on average, between a claimant submitting a completed tax credit application form and their (a) being advised of the outcome of their claim and (b) receiving their first payment, in the latest period for which figures are available. [198085]

John Healey: The Inland Revenue aim to decide 55 per cent. of all tax credit claims and change of
 
17 Nov 2004 : Column 1515W
 
circumstances in five working days and 95 per cent. in 30 working days.

The Inland Revenue published its progress against Public Service Agreement (PSA) targets in the Inland Revenue Spring Departmental Report May 2004 which is available on the Internet at http://www.inlandrevenue.gov.uk/about.dept-report04.pdf.

Payments are made automatically on the first scheduled payment date after a claim is decided.

Mr. Frank Field: To ask the Chancellor of the Exchequer (1) how many cases involving the overpayment of tax credits have been due to errors by the Inland Revenue (a) in 2004–05 and (b) in total since the start of the scheme. [199131]

(2) how many people were overpaid tax credits in the most recent year for which awards have been finalised; what proportion of these were due to error by the Inland Revenue; and in what proportion of the cases the Inland Revenue has attempted to recover overpayments. [197545]

John Healey: I refer my right hon. Friend to the reply given by the Paymaster General to the hon. Members for Northavon (Mr. Webb) and for Yeovil (Mr. Laws) on 15 November 2004, Official Report, columns 946–948W.

Chris Bryant: To ask the Chancellor of the Exchequer how many people in each ward of the Rhondda claim (a) pension credit and (b) working tax credit. [198300]

John Healey: I understand from the Department for Work and Pensions that the numbers of recipients of pension credit at 30 September 2004 were as follows:
WardHouseholds in receipt of pension credit
Cwm Clydach215
Cymmer455
Ferndale275
Llwyn-y-pia185
Maerdy270
Pentre375
Pen-y-graig455
Porth300
Tonypandy245
Trealaw320
Treherbert490
Treorchy500
Tylorstown320
Ynyshir265
Ystrad495
Rhondda constituency total5,180




Note:
Figures are separately rounded to the nearest 5, so the ward figures as shown do not sum to the total.
Source:
IAD Information Centre, Department for Work and Pensions.




Estimates of the number of in-work families in each constituency receiving tax credits are published in "Child and Working Tax Credit Statistics. Geographical analyses. January 2004". This can be found on the Inland Revenue website, at www.inlandrevenue.gov.uk/stats/personal-tax-credits/menu.htm.
 
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Estimates for December 2004 will be published on 23 December 2004. Estimates for smaller areas are not currently available.


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