Select Committee on Regulatory Reform Ninth Report


3 Background

8. The Department explains that trading stamp schemes are a form of consumer incentive characterized by the issuing of physical tokens to customers which can then be exchanged for goods, either with retailers themselves or through special outlets provided by the promoter of the trading stamp scheme concerned.[4] Many schemes were operated by specific trading stamp promotion companies (such as Green Shield) who traded stamps with retailers and provided them with collection books for issue to customers and catalogues of goods for which given numbers of stamps could be redeemed. Some schemes also allowed consumers to exchange stamps in payment or part payment for goods from retailers themselves.

9. The 1964 Act was introduced "to control and regulate the activities of trading stamp practice".[5] To that purpose, the Act specifies who may undertake the promotion of a trading stamp scheme and provides rules as to the terms on which trading stamps may be issued and redeemed for goods. It implies a number of warranties into contracts for the exchange of such stamps for goods so that consumers receive statutory protection against being supplied with goods which are unsafe or (in various ways) of unsatisfactory quality.

10. Provisions within the 1964 Act in respect of protections for consumers are:

i.  Section 1 of the Act provides that only a company under the Companies Act 1985 or an industrial and provident society under the Industrial and Provident Societies Act 1893 may be permitted to carry on a business as the promoter of a trading stamp scheme. Given the requirements which the law makes of companies concerning matters such as the declaration of the identity of shareholders and directors and the preparation of professionally audited accounts, this provision was intended to ensure that trading stamp scheme promoters operate with a degree of transparency and to make it less likely that schemes are run by disreputable persons.

ii.  Section 2 of the Act requires that any trading stamp must be printed with the scheme operators name and a statement of the amount of cash for which that stamp may be exchanged (see iii. below). It was felt that these requirements would also ensure transparency and enable consumers to form a judgement as to the respective benefits of rival trading stamp schemes.

iii.  Section 3 of the Act requires that stamps be redeemable for cash, provided that the aggregate value of stamps to be encashed in any one exchange is at least 25p. The Department notes that at the time of the passage of the 1964 Act, there was concern that, in order for this protection to provide any benefit for consumers, stamps would need to be assigned a meaningful cash value.[6] As discussed at paragraph 35 below, subsequent commercial practice has shown that these concerns were well-founded.

iv.  Section 4 of the Act implies a warranty into every exchange of trading stamps for goods as to title, quiet possession, freedom from encumbrance and satisfactory quality in those goods. This means that a consumer who receives goods falling short of these warranties has a right to pursue a claim for damages under the 1964 Act.

v.  Section 5 of the Act requires that the name of the scheme promoter be printed in trading stamp catalogues and stamp books.

vi.  Section 6 of the Act prohibits the advertisement of trading stamp schemes in terms which are misleading or deceptive or, specifically, by means of any statement associating the worth of trading stamps with the amount a consumer would need to spend in order to obtain them. The effect of this section is to render it illegal to advertise a trading stamp scheme by making a statement such as "£1 worth of additional stamps free when spending £1 or more". Such a statement means only that the allocation of stamps for the amount spent would be increased by the number of stamps normally earned for £1's expenditure; the unwary person might however believe it to mean that they would obtain £1 worth of discount in the form of extra stamps for every £1 they spent.

vii.  Section 7 of the Act requires that every shop where a trading stamp scheme is in operation must display a notice giving the cash value of trading stamps and indicating the number of stamps which consumers will receive in relation to any given transaction; it also requires that any current scheme catalogue be available in the shop for customers to examine.

11. The Act specifies penalties which may be imposed by the courts for breaches of these requirements and provides that officers of any corporation which operates a trading stamp scheme, as well as the corporation itself, are liable to prosecution where such breaches occur with the officer's connivance or consent.

12. The Department considers that changes in the technological and commercial context within which consumer promotions take place mean that there is no requirement for specific legislation to regulate the operation of trading stamp schemes. Most modern consumer promotion schemes are electronic in nature and may well fall outside the scope of the 1964 Act, which defines a trading stamp as "any stamp coupon, voucher, token or similar device, whether adhesive or not, other than lawful money of the realm".[7] The Department considers that this definition excludes electronically recorded credit 'points', on the basis that electronic credit does not involve the giving of any physical device to consumers.[8]

13. The Department has been unable to provide a fully comprehensive picture of the extent to which trading stamp schemes are currently in operation. The evidence which the Department has gathered in the course of its preparatory research and its consultation on the proposal indicates widespread confusion among scheme operators themselves over the extent to which a range of modern promotional schemes (which may be primarily electronic in nature but also involve the issuing and redemption of promotional tokens) do fall within the compass of the Trading Stamps Act.[9]

14. The legislative regime governing retail purchase incentive schemes therefore will vary depending on how that particular scheme is designed and run. The Department considers that this situation gives rise to unhelpful and unnecessary complexities, as businesses are required either to comply with an Act which is of decreasing relevance to modern conditions and which gives no distinctive benefits to consumers or to spend time and money ensuring that their promotional schemes are not subject to the Act. The Department argues that the 1964 Act could be repealed and the 1982 Act applied to trading stamp transactions so as to reduce burdens on business and maintain an equal standard of protection for consumers. It also considers that repeal of the 1964 Act is unlikely to lead to a new series of trading stamp schemes as such schemes are more costly and onerous to operate than electronic schemes and do not have the important benefit of allowing valuable data to be collected and processed with respect to the behaviour of consumers and markets.[10] The capacity to gather and make use of such data is vitally important to retail businesses operating in highly competitive markets. The intensity of competition is also seen as making it very unlikely that any trader would wish to operate a promotional scheme, or be associated with the promoter of any scheme, which did not provide clear and consistent satisfaction for consumers, as to do so would impact negatively on that business.


4   Explanatory Statement, paragraph 6 Back

5   HC Deb, 31 January 1964, col. 677 Back

6   Explanatory statement, paragraph 31 Back

7   Trading Stamps Act 1964, s. 10(1) Back

8   Explanatory statement, paragraph 7 Back

9   Explanatory statement, paragraph 82 Back

10   Appendix B, paragraph 42 Back


 
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