Select Committee on Defence Written Evidence


Memorandum by Intellect

DEFENCE PROCUREMENT

INTRODUCTION

  Intellect represents the interests of the IT, telecommunications and electronics industries in the UK conducting business at all levels of the supply chain. Intellect represents more than 1,000 organisations spanning blue-chip multinationals to early stage technology companies. Intellect members contribute in excess of 10% of UK GDP.

  Further information can be found at www.intellectuk org

  Intellect is one of four trade associations that support the Defence Industries Council (DIC), which acts as a focus for interaction with the Government on defence industrial matters. In this paper Intellect aims to differentiate and present the views of its members and welcomes this opportunity to address those issues to the House of Commons Defence Committee in preparation for their Procurement Inquiry.

  Intellect pursues a broad programme of research and analysis, market awareness and influence in information superiority, information operations and associated operational concepts that enable leverage of shared awareness to improve the efficiency of our industry sector.

Information Age Transformation—Defence for the C21

  This response concentrates on the third aspect of the Committee's terms of reference for this inquiry and specifically addresses the Network Enabled Capability (NEC) aspects of MoD's equipment procurement programme. On Defence Industrial Policy (DIP) and Smart Acquisition more generally Intellect endorses the work currently underway within the Industry/MoD joint structure particularly the Equipment Capability Group and the Commercial Policy Group.

  The 1998 Strategic Defence Review (SDR) provided a radical analysis of the UK's security priorities, missions and tasks. As part of this forward-looking strategy the White Paper allocated a high priority to information technology (IT) and its application in Defence. The SDR envisaged a "single battlespace in which maritime, land and air forces will be directed, targeted and supplemented by a new generation of intelligence, surveillance, information and communication systems".

  The main themes of Intellect's response are as follows:

1.  UK DEFENCE ENVIRONMENT

  Intellect is conscious of the demands for improved efficiency, effectiveness and communications across the defence business and battlespace. Enhanced operational effectiveness—better IT and communication systems will enable greater strategic and operational agility during times of crisis and greater economy of effort. The SDR put joint operations firmly at the heart of defence planning in order to deal with increasing complexity and unexpected situations. With the increasing demands of modern joint operations the single service commands need improved information sharing capability during the preparations for, as well as in, action or peacekeeping.

  HMG needs to be more joined up electronically to enhance decision making; post SDR UK needs to be more joined up in its military operations and, to underpin the Defence Information Strategy that flows from the SDR; preparation for and direction of the battlespace starts in the fixed office space and in modernising the MoD. Information management is central to many of the Defence Change Programmes hence the need for an information infrastructure.

  This represents a significant change initiative within the UK Defence Change Programme. In comparison to the technical delivery it is the management change, business and military process impact and people issues that present the greatest challenge.

  Changes to the world order and the UK's defence posture—post September 2001, the War on Terror and Defence White Paper 2003—have necessitated changes in the MoD's relationship with industry. Notably Defence Industrial Policy, the evolution of Smart Acquisition, the restructuring of the MoD Science and Technology (S&T) portfolio to include outputs relating to technology in the supplier base and DTI's Innovation initiative.

  The information age represents a period of rapid change for the UK as a whole, so it follows that Defence will need to adapt to these external changes as well as make its own changes in order to deliver better use of information. As an integral part of these changes Intellect aims to work at establishing a culture that encourages innovative thinking, information and knowledge sharing, collaborative and flexible working arrangements and that, as a consequence, support the development of new ways of working and doing business.

  It is essential that we create a UK Defence environment that encourages innovation from the electronics industry. Successful implementation of NEC is dependent on achieving this. NEC must be seen "out of platform" and into embedded systems. This is key to delivery of advanced Information Age capability and underpins NEC and information exploitation in the battlespace. Intellect notes that following the DPA's "Stocktake" and the emergence of the Information Superiority (IS) cluster both it and the DCSA (as a significant provider of services) are reliant on the capability of this industry sector.

  We are concerned that MoD's understanding of how industry works may be being eroded. Industry can help to address MoD's difficulties in engagement with Commercial-off-the-Shelf (COTS) capabilities including those special requirements, such as mission and safety critical aspects. Integration is key and whilst MoD's engagement is good at the Dstl/QinetiQ level it is less so with broader industry.

2.  NEED MORE IG INVESTMENT

  The current process highlights concern about MoD's approach to Whole Life Cost (WLC) and Sustainability:

    Initial cost dominates competitions, not value for money (VFM).

    No incentive to innovate or reduce WLC.

    Inability to spend to save.

  MoD's procurement aspirations are, at times, unrealistic and there is lack of coherency across MoD—ECC/DPA/DLO and a lack of pull through from the research programmes. Consequently Industry's technology strategy is driven by MoD's equipment procurement strategy, which generates concern about Industry's capability sustainment. With long life cycle times the need for demonstrators is crucial. True capability procurement implies closer and sooner involvement with industry.

  We recognise that Industry also needs to learn that earlier engagement is crucial and that with incremental contracting that not all can be defined up front. Intellect members and individuals from committed defence contractors are currently working with DPA/MoD in think tanks, Councils and working groups addressing these very issues. We consider that this activity is generating significant benefits and seek to encourage such joint work.

3.  INCREASE TECHNOLOGY FUNDING

  The COTS technology (on which much of this capability is founded) moves at a rapid pace and in so doing opens up significant opportunities. The demands of joint operations, whether delivering munitions or medicine, stores or support, requires a more corporate approach to information infrastructure needs. In achieving improvements in information management for the C21 MoD must change its perception from a technology focus, to information infrastructure as a key capability asset and thence an enabler of defence outputs.

  There is a mismatch between the timescales of traditional defence equipments, measured in years for development and service life, and those of components and information technology, in the broadest sense, which are driven by the civil market and are measured in months. This implies a significant challenge of managing technology obsolescence in much defence equipment. It also has significant implications for the acquisition of defence IT systems and for the integration of traditional military systems into an NEC environment.

  There is also concern that the adoption of different standards by MoD from those used by the civil sector and overseas customers for defence equipment, particularly the USA, drives up cost, impedes competitiveness and inhibits the use of COTS.

  Technology is the enabler not the rationale. Capability is delivered by the combination of people, processes and equipment. So the delivery of a single technology solution will not result in the MoD becoming knowledge experts. It will be by intercepting the current processes and ensuring staffs are trained to use the new systems that the benefits of this corporate endeavour will be realised. Many systems are now due for update and so there is an investment opportunity to adopt a more corporate approach to information.

  Intellect recognise the 10:1 (or worse) funding disparity in research spending between the USA and the UK, we believe that this is likely to become most apparent in the area of NEC. For electronic materials and devices the increasing R&D expenditure in the USA through the DoD is leading to the development of state-of-the-art technologies that are not available to European industry at the component level. Examples include the present availability of high power GaAs microwave devices, and much wideband gap device technology.

4.  MECHANISMS TO ACHIEVE CAPABILITY INSERTION AND PULL-THROUGH

  Is the current MoD Enterprise:—its processes and its organisational structure adequate to deliver the integrated "systems of systems" approach essential for NEC?

  The need for a collaborative approach between Military and Industry has never been greater. However there appears to be no overall vision, architecture or plan. NEC must be treated as an overall System of Systems that sits hierarchically above all other systems.

  We believe that there is a need to manage contracts in a more coherent way. This means contracting with new commercial arrangements. Another facet of change is the shifting balance of risk that obtains through increased reliance on ever more sophisticated information capabilities to support our operational and business processes. Striking an informed balance between process improvement and the potential vulnerabilities created will be a key task for Industry and MoD to achieve.

  As Industry is to be required to bring innovation (including that sourced from SMEs) what can MoD best contribute? Intellect contends that this should be programme innovation. A 15% "innovation fund" subject to a degree of accountability. Such contracts should be let in two elements; first delivery of a capability and then a more flexible element say 15% contract value to identify innovation. Perhaps there should be a mandatory percentage of contract value allocated to innovative companies? In any event both core manufacturers and SMEs should be engaged in the search for novel ideas. The measure of effectiveness to be speed of delivery to the end customer.

  MoD's discomfort about managing risk is being addressed as it endeavours to become a much more intelligent customer. We assess that Industry is better equipped to make a description of the risk—an LSI being required to show innovation management capability. If MoD is to act as a Prime does it make for low risk? The Defence Science & Technology Laboratories (Dstl) acting as innovation manager for Integrated Project Teams (IPTs). Not all requirement creep is bad but there is clearly a need to manage this. Until these behavioural and cultural changes are apparent things will not change fast enough. Much of the management of ongoing change/requirement creep is vested in commercial/business management and requires staff with appropriate skills to do this. This applies to both MoD and Industry, but Industry seems to be able to achieve these changes much faster, MoD must be able to learn equally as quickly.

  How can Industry and MoD jointly learn? Firstly that during contract negotiation whilst industry can be innovative it cannot take all the risk. Further education is necessary. Within the software element of NEC changed working practices are inevitable (ongoing education) and how to capture this experience when staff move on or the going gets tough (eg on the first EP round) needs to be thought through. How is staff expertise to be measured? The current metrics are not aligned with the demands of Incremental Acquisition.

5.  BENEFITS: RESPONSIVE SUPPLY CHAIN—ECONOMIC BENEFIT—NEC REALISATION

  Intellect contends that the question "What is the cost of integration for realisation of NEC?" is indicative of the wrong approach. UK needs networks that deliver and software to move information. Intellect's Industry sector can inject a different commercial approach to NEC realisation embracing hardware-information and do it at a different rate. Some aspects need to be worked through. First are the benefits—speed of response and innovation. Second some work in progress—why industry has difficulties with MoD and capabilities not specifically defined for the UK MoD market.

  The "stoppers" include integration of the management of innovation and policing which imposes obstacles (accreditation/security controls et al).

  The need for military tailoring is obvious; the military has different uses for equipment and special requirements will be inevitable albeit they may pose difficulties for COTS. The way to address this is to bring these aspects to the fore earlier and decide—with Customer 2—what risk associated with new ideas is taken into the core programme.

  In terms of output the benefits are: sustainment of UK industrial capability and capacity, acquisition agility and responsiveness and more effective use of technology.

  Intellect seeks a properly managed transformation process applied across industry to make sure it happens. This will demand excellent governance to ensure it all happens fairly, with integrity and harmoniously and as UK Plc.

6.  KEY RECOMMENDATIONS

    —  Establish a culture that encourages innovative thinking, information and knowledge sharing, collaborative and flexible working arrangements and that, as a consequence, support the development of new ways of working and doing business. This will aid development of a UK Defence environment that encourages innovation from the electronics industry.

    —  A 15% "innovation fund" subject to a degree of accountability. Such contracts should be let in two elements; first delivery of a capability and then a more flexible element say 15% contract value to identify innovation.

    —  Rapid recognition that the IS areas within MoD (DECs, DPA, DCSA etc) are fundamentally different to the platform areas, and that this is the area that can deliver against the NEC requirement.

    —  This recognition then needs to activate enthusiastically continued partnering cultures, open behaviour patterns and much closer working with this industry sector. Intellect might play a role in filling the gap created by competition within industry, and providing a means for MoD and Industry to come together in a manner beneficial for all. Individual contractors will already be attempting this, for obvious reasons. We believe that the nontraditional defence companies and SMEs need to be included in these initiatives.

    —  Recognition that personnel within this area require to be at the forefront of this "new" way of working. Education, skills updates etc need to be given priority.

April 2004





 
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